I asked for all of my food to be fresh cooked..it wasn't fries and onion rings were fresh my husband mushroom melt was small for the price and my chicken sandwich wasn't fresh I could tell by the taste..I didn't take it back cause I didn't want to come back out..but I was
Atmosphere: 3
Food: 3
Service: 3
Ex Jw Talk Therapy And Support
Manger on duty almost knocked me over as I was coming in to the restaurant. I thought there was a fire or something but he was in a rush to come in to yell at his staffAlong with curse words as wellVery rude and unprofessional. Seems like he needs a refresher course on customer service
Atmosphere: 3
Food: 4
Service: 4
Dahlia CS
I had a wonderful experience! The young man at the window was very up beat and cheerful .He made my whole day .The french fries are way better then McDonald's .I highly recommend and I will be coming again!
I've come here a few times now for breakfast before work, and I have officially found my new favorite breakfast! I order through the app and just hop in the drive-thru to pick up my food, and have never had a long wait. Employees always sound friendly at the drive-thru speaker and at the window. Perfect way to start my day!?
Food: 5
Service: 5
Jinelle Reynolds
The drive through worker was so rude, we left without finishing the order. We thought we would give them a chance, but obviously it stays empty for a reason.
Atmosphere: 1
Food: 3
Service: 1
R. P.
The girl at the window had a blase attitude. But that's not unusual at some restaurants. My bacon egg and cheese croissant appeared to be missing the bacon. It had to be one strip cut in half. It would be nice to get a breakfast sandwich somewhere close to the picture for the price is a lil high. Since the burgers have never failed.?
Food: 2
Service: 2
Josh Snider
Slowest fast food joint in Hampton roads. Can’t make food to order to save their lives.
Atmosphere: 2
Food: 2
Service: 1
Alexander Sbrana
Screw this place. I sit through a ridiculous 15+ minute wait at the drive through and when I finally get to the window, the employee at the window refuses to.give me my order because I had the audacity to complain about the ridiculous wait.
I ordered a spicy chicken sandwich, and it was over
Atmosphere: 5
Food: 4
Service: 5
Brionna Nicholson
Entire dinning room smelled strongly of Raid or bug repellent. Only 2/4 menu screens work In lobby, no condiments or sweet tea on counter … food was like warm/ cold , besides the fries … bagged the food when asked for in. All the mobile coupons on the app are pick up only.
Atmosphere: 1
Food: 2
Service: 3
LoyalTee HonesTee (RespectfullyDisrespectful)
Christian and the others always provide top-tier customer service whenever I decide to have my “cheat days”. They all are so friendly, kind, respectful and extremely professional! And they make sure that you have everything you need before you pull off.
It took an hour and a half to get a online order. Food cold, customer service terrible, manager is clueless about online orders. This is the second time this has happened.I'm done with Burger
Atmosphere: 1
Food: 1
Service: 1
Herbert Godwin
I ordered a sweet tea today with my meal at 12:30. What I got was some watered down something with a hint of sugar.
They were fast and service was good today.Vegetarian options: Impossible burger is actually really good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Impossible Whopper, Whopper, Chicken Fries
Food poisoning
I asked for all of my food to be fresh cooked..it wasn't fries and onion rings were fresh my husband mushroom melt was small for the price and my chicken sandwich wasn't fresh I could tell by the taste..I didn't take it back cause I didn't want to come back out..but I was
Atmosphere: 3
Food: 3
Service: 3
Manger on duty almost knocked me over as I was coming in to the restaurant. I thought there was a fire or something but he was in a rush to come in to yell at his staffAlong with curse words as wellVery rude and unprofessional. Seems like he needs a refresher course on customer service
Atmosphere: 3
Food: 4
Service: 4
I had a wonderful experience! The young man at the window was very up beat and cheerful .He made my whole day .The french fries are way better then McDonald's .I highly recommend and I will be coming again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Triple Whopper, Chicken Nuggets
I've come here a few times now for breakfast before work, and I have officially found my new favorite breakfast! I order through the app and just hop in the drive-thru to pick up my food, and have never had a long wait. Employees always sound friendly at the drive-thru speaker and at the window. Perfect way to start my day!?
Food: 5
Service: 5
The drive through worker was so rude, we left without finishing the order. We thought we would give them a chance, but obviously it stays empty for a reason.
Atmosphere: 1
Food: 3
Service: 1
The girl at the window had a blase attitude. But that's not unusual at some restaurants. My bacon egg and cheese croissant appeared to be missing the bacon. It had to be one strip cut in half. It would be nice to get a breakfast sandwich somewhere close to the picture for the price is a lil high. Since the burgers have never failed.?
Food: 2
Service: 2
Slowest fast food joint in Hampton roads. Can’t make food to order to save their lives.
Atmosphere: 2
Food: 2
Service: 1
Screw this place. I sit through a ridiculous 15+ minute wait at the drive through and when I finally get to the window, the employee at the window refuses to.give me my order because I had the audacity to complain about the ridiculous wait.
Restaurantji Recommends
I ordered a spicy chicken sandwich, and it was over
Atmosphere: 5
Food: 4
Service: 5
Entire dinning room smelled strongly of Raid or bug repellent. Only 2/4 menu screens work In lobby, no condiments or sweet tea on counter … food was like warm/ cold , besides the fries … bagged the food when asked for in. All the mobile coupons on the app are pick up only.
Atmosphere: 1
Food: 2
Service: 3
Christian and the others always provide top-tier customer service whenever I decide to have my “cheat days”. They all are so friendly, kind, respectful and extremely professional! And they make sure that you have everything you need before you pull off.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Impossible Whopper, Whopper
It took an hour and a half to get a online order. Food cold, customer service terrible, manager is clueless about online orders. This is the second time this has happened.I'm done with Burger
Atmosphere: 1
Food: 1
Service: 1
I ordered a sweet tea today with my meal at 12:30. What I got was some watered down something with a hint of sugar.
Food: 1
Recommended dishes: Whopper