I order two fish and chicken meals. Both meats were fried in very old grease to the point my food tasted so bad I threw the whole plate away. The cornbread taste as if it was left out for a while. I don’t know if I will go back here. It was too pricey for my food ($46) to look and taste the way it did.
Lana K.
It's is now shut down. It is closed for good. It's was good while it lasted. I will miss Polly's.
Lala Boothe
Chicken was burnt, feathers on the chicken Mac & cheese horrible. Food was nasty as hell. Never again will I go there money wasted.
S D
I order two fish and chicken meals. Both meats were fried in very old grease to the point my food tasted so bad I threw the whole plate away. The cornbread taste as if it was left out for a while. I don’t know if I will go back here. It was too pricey for my food ($46) to look and taste the way it did.
Darnell P.
Small location in Hampton serving soul food and seafood. Some of the meals, bone in pork chop, chicken and waffles and liver/pig feet. I don't eat liver and pig feet . The fried chicken and fish were good and not greasy. The mac and cheese could've been better and the greens were ok. We waited for our food but it was worth the wait. As advertised on social media sites this place is open for business. The service was excellent!
Susanne Toney
Restaurant is in an old strip mall that is not well maintained. Good for takeout only and kind of pricey for soul food.
Lakisha J
The online prices are way cheaper than the store prices and THEY WILL NOT HONOR THE ONLINE PRICING. Food will take about an HOUR. Food taste good (not consistent). The potato salad was delicious one week and nasty the next week. They run out of rolls fast and just give you sweet cornbread (very sweet). I would give the quality of the food 6 out of 10. The chicken wings are always good if it is cooked in fresh grease. (A few times it wasn't) Customer service isn't all of that friendly. The order taker doesn't smile.
v pendleton
Omg... It was my first time and my first impression wasn't too good. It took 1 hour to get the food ordered and received. It looked as though they had a system but it's just not enough room for them to spread and get stuff done. The wings were over cooked. Mac n chz was banging and the cabbage was good....I just wanted some vinagar for it. The pound cake had something crispy in a bite so I only ate half. It was really heavy and sorta dry. If I do go back I probably won't be the one buying.... Had a Groupon for $10 and still paid $11 for a wing plate and pound cake. The quality is not worth the price. The amount of food is ok. Many people seem to like it so it just may be that is just not for me.
Jay DaRuler
Very disappointed: The food was subpar at best, salty, old stale rolls, very salty greens. The customer service was very lacking, pants sagging, not a welcome smile in sight. During my hour long wait, I didn't observed any employee wash their hands. After my food was finally ready they sat it on the counter and never announced my order was ready.
MissTLH
The young people that were working in there today presented horrible customer service. Never...and I do mean NEVER again based strictly on this reason and I will be sure to share the story of my experience with friends and family. Unapologetically unprofessional. That's never a good look for any business. The only thing that was at least responsible about staff was that everyone wore a mask. Other than that, unbelievably careless.
The place is rather drab. It took me a minute to to figure out if it was open or not. Food not worth the prices. I don't mind paying for good food.
Marcella williams
Hardest pig feet, couldn't eat, should have Bern cooked longer. Chicken wings and greens were good though.
Renee Johnson
Is the restaurant still open? I have called several times and driven by no answer.
Danielle F.
Food good, very busy. Sometimes I feel that when they are super busy they let quality go. However I would gladly wait for the food I'm use to and crave then to get something fast and not what I was expecting. Especially since this type of cuisine is the type you order when you say "you know what I have a taste for?". It would be nice that when they are closed it is posted somewhere .. anywhere. Went there today after purchasing groupons confirming they were open via google and Yelp, and guess what.. they won't . (Couple of other customers were also outside with me looking just as confused) Big ole open signs everywhere.. everything open .. but their door. Lol. I know things come up .. but when you have business.. it's just that .. business. Can't treat your customers like we just running to our "Big MaMa's house" to see if she got anything on the stove. When I'm paying my coins I expect to KNOW what and when dinner is served ! No shade tho.. just constructive thoughts I writing .
Jean B.
Great food , took a little long but was definitely worth the wait . Now it's one of my favorite places I been 2 times and it has disappointed me yet ! I definitely recommend if you want some good soul food !
I order two fish and chicken meals. Both meats were fried in very old grease to the point my food tasted so bad I threw the whole plate away. The cornbread taste as if it was left out for a while. I don’t know if I will go back here. It was too pricey for my food ($46) to look and taste the way it did.
It's is now shut down. It is closed for good. It's was good while it lasted. I will miss Polly's.
Chicken was burnt, feathers on the chicken Mac & cheese horrible. Food was nasty as hell. Never again will I go there money wasted.
I order two fish and chicken meals. Both meats were fried in very old grease to the point my food tasted so bad I threw the whole plate away. The cornbread taste as if it was left out for a while. I don’t know if I will go back here. It was too pricey for my food ($46) to look and taste the way it did.
Small location in Hampton serving soul food and seafood. Some of the meals, bone in pork chop, chicken and waffles and liver/pig feet. I don't eat liver and pig feet . The fried chicken and fish were good and not greasy. The mac and cheese could've been better and the greens were ok. We waited for our food but it was worth the wait. As advertised on social media sites this place is open for business. The service was excellent!
Restaurant is in an old strip mall that is not well maintained. Good for takeout only and kind of pricey for soul food.
The online prices are way cheaper than the store prices and THEY WILL NOT HONOR THE ONLINE PRICING. Food will take about an HOUR. Food taste good (not consistent). The potato salad was delicious one week and nasty the next week. They run out of rolls fast and just give you sweet cornbread (very sweet). I would give the quality of the food 6 out of 10. The chicken wings are always good if it is cooked in fresh grease. (A few times it wasn't) Customer service isn't all of that friendly. The order taker doesn't smile.
Omg... It was my first time and my first impression wasn't too good. It took 1 hour to get the food ordered and received. It looked as though they had a system but it's just not enough room for them to spread and get stuff done. The wings were over cooked. Mac n chz was banging and the cabbage was good....I just wanted some vinagar for it. The pound cake had something crispy in a bite so I only ate half. It was really heavy and sorta dry. If I do go back I probably won't be the one buying.... Had a Groupon for $10 and still paid $11 for a wing plate and pound cake. The quality is not worth the price. The amount of food is ok. Many people seem to like it so it just may be that is just not for me.
Very disappointed: The food was subpar at best, salty, old stale rolls, very salty greens. The customer service was very lacking, pants sagging, not a welcome smile in sight. During my hour long wait, I didn't observed any employee wash their hands. After my food was finally ready they sat it on the counter and never announced my order was ready.
The young people that were working in there today presented horrible customer service. Never...and I do mean NEVER again based strictly on this reason and I will be sure to share the story of my experience with friends and family. Unapologetically unprofessional. That's never a good look for any business. The only thing that was at least responsible about staff was that everyone wore a mask. Other than that, unbelievably careless.
Restaurantji Recommends
The place is rather drab. It took me a minute to to figure out if it was open or not. Food not worth the prices. I don't mind paying for good food.
Hardest pig feet, couldn't eat, should have Bern cooked longer. Chicken wings and greens were good though.
Is the restaurant still open? I have called several times and driven by no answer.
Food good, very busy. Sometimes I feel that when they are super busy they let quality go. However I would gladly wait for the food I'm use to and crave then to get something fast and not what I was expecting. Especially since this type of cuisine is the type you order when you say "you know what I have a taste for?". It would be nice that when they are closed it is posted somewhere .. anywhere. Went there today after purchasing groupons confirming they were open via google and Yelp, and guess what.. they won't . (Couple of other customers were also outside with me looking just as confused) Big ole open signs everywhere.. everything open .. but their door. Lol. I know things come up .. but when you have business.. it's just that .. business. Can't treat your customers like we just running to our "Big MaMa's house" to see if she got anything on the stove. When I'm paying my coins I expect to KNOW what and when dinner is served ! No shade tho.. just constructive thoughts I writing .
Great food , took a little long but was definitely worth the wait . Now it's one of my favorite places I been 2 times and it has disappointed me yet ! I definitely recommend if you want some good soul food !