Chuck E. Cheese

2465 Centreville Rd Ste. J9, Herndon
(703) 713-0231

Recent Reviews

Optamistic Life

5 stars for the atmosphere. Clean and newly renovated. Kids had a great time running around and playing.

Atmosphere: 5

Food: 4

Service: 4

Inshu Minocha

Like this location in particular. Well cleaned.

Atmosphere: 5

Food: 5

Service: 5

Monica Galindo

Loved it very clean and the employees have a great attitude . Food was good as well.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Family Fun Pack, Buffalo Wings Bone-In Large Pepperoni Pizza

Pradeep Gaikwad

I won’t take my kids here again, it’s a waist of time and money. Staff is very rude and disrespectful.

Jalil Ech-Chouay

Took my kids couple of weeks ago, and they had lots of fun. The place was super clean and tidy and the staff and the manager were very attentive and professional. I will come back again for sure and I definitely recommend it.

Yasin Gedik

It was not for us. Concept is good and the place was rather clean but there are little things to do for toddlers that won't get stimulated. Most of the attractions are for older kids. And trampoline is expensive.

Atmosphere: 3

Service: 3

Rocio Flores

Nice people

Atmosphere: 5

Food: 5

Service: 5

Stockpile Enterprises LLC

I didn’t have the greatest experience at this location. When me and my family entered, we had to take a selfie? I thought that was a little odd but not a huge deal, I understand why it was implemented but just not what I’m accustom to from years of being a guest at chucky cheese. Secondly, when I asked the lady at customer service what was included in the package, she told me everything for the amount of minutes you purchase but then another employee approached me about my child jumping on the trampoline? I explained that I was told my package was unlimited and she told me the trampoline was an add-on. I’m not confrontational and didn’t want to keep pressing the issue so I just moved on to the arcade games. As my children played I notice I was being followed around by the employees, whenever I looked over my shoulder one or two of them were there, this behavior was very unusual to me because they were playing some of the arcade games and hovering around me and my children. It made me feel very uncomfortable so I left the area and went across the room. I also overheard about 6 employees in a group having a conversation about one of them telling me my child couldn’t get on the trampoline? I couldn’t understand why that was so important when I just said okay and let it go, it wasn’t even longer that a one minute conversation, I guess they just wanted to have something to gossip about and she felt as though she did something big, I’m not sure but it was unnecessary. Lastly, the picture on the Photo Booth were terrible, and unclear. There were a couple of broken machine and there isn’t that much to do there now that they have removed the ball pit and the indoor playgrounds but I do understand that was years ago. Overall, I don’t see myself returning to this location and possible any more chucky cheese locations if the business is ran this way. They are greedy, and I don’t believe I got what I paid for. Dave & Busters is a better choice if you want to go to an arcade and it much more to do and also pretty fun for the adults as well. I hate to say it but I don’t see a bright future for chucky cheese, they will not be around in the next 5-10 years!

Atmosphere: 1

Service: 1

Deya M.

This is a clean, up to date and good chucky cheese. The service is descent , pizza is good and my kids always have a good time here. I love how this location is up kept, upgraded and clean it really makes a difference especially when your kids are here. when I come to this location it's never over crowded neither! definitely will come back here over and over. my kids love it!

TIFFANY PHILLIPS

Grand Re-Opening! (Never been to this location before) Super clean. Employees are everywhere. Nice jump area, my kid didn't jump though (3 y.o.) The games worked. Cake tastes great. Open space for birthday parties. We will be back in a couple of weeks for a birthday celebration so hopefully I'll still feel the same way. The only thing they need is plenty more of us trash cans!!

Atmosphere: 5

Food: 5

Service: 5

Tiffany P.

Grand Re-Opening! (Never been to this location before) Super clean. Employees are everywhere. Nice jump area, my kid didn't jump though (3 y.o.) The games worked. Cake tastes great. Open space for birthday parties. We will be back in a couple of weeks for a birthday celebration so hopefully I'll still feel the same way. The only thing they need is plenty more of us trash cans!!

Juan Penate

Workers are extremely nice and always go above and beyond when I bring my niece there. Food is always delicious and fresh. I love how they have so many things you can redeem on their app for doing so little. My niece always enjoys her time there and it even brings out the kid in me lol I heard there’s a trampoline inside this location too? Just wanting to make sure that’s accurate from what I read online? Definitely will be booking my niece’s birthday party here come December.

Atmosphere: 5

Food: 5

Service: 5

Nicole Sanchez

I am a caregiver that is helping a mother with 3 children. The two youngest ones have autism. The mom bought pizza and salad for her family. The baby and her 2 year old son made a mess on the floor. The mother was ridiculed for letting that happen by a female manager . All plates and silverware were thrown away by me. Unacceptable. I thought chucky cheese was accepting of all kids. Do better!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: A Topping to Your Large Pizza for

Brian McGill

The staff was very friendly. Food is what I expected. Some of the machines were missing pucks or balls but there were a lot of machines and the kids had a blast.

Atmosphere: 5

Food: 4

Service: 5

Janice McCoy

My kids love Chuck E! Note: it opens at *11* most days, in spite of what Google might tell you

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