The kfc drive through is such a joke you order to get pulled over and wait and when you are trying to put up your card and someone so rude tells you need to pull up it takes time to put stuff away you guys are to big of a rush can’t help your counter and when something is wrong in the order you have to get pulled over agin manger or not you should give people time to put stuff away
Lisa Ashbaugh
When you pay $4.79 for a lg.side you would expect to get a full container, nope, not happening at KFC. Mac & cheese was hard & the girl working said you only get 3 level scoops per mashed potato container but they dont hold back on the gravy. Sad, sad food quantity & quality for what you are charged....$65.79 for a 16 piece meal with 2 extra lg. sides. I will gladly go spend my money else where and get my money's worth....even if I have to drive to Bristol or Abingdon.
Atmosphere: 2
Food: 1
Service: 2
T “T” Joy
Out of town on way to hotel after working 11 hours. Decided to go inside to order. Waited at counter for 25 minutes before another customer asked if there were any person working the counter. The lady working orders stated not her. Another person finally comes from behind warmers And took out orders. I decided on the strips and fries only knowing they could not mess that up and knew they all ready had so e just sitting in warmer. Good choice considering one minute after my order was finally taken the person that said does not work the front counter called out my ticket number. Huh. I guess people that can fill orders CANNOT take the orders or even simply state that she is not trained in running registers but just stand in place reading a screen and fill orders while the front lobby full of customers wondering if she would say anything at least a greeting or how are you. POOR customer service. Shame that is not trained at this location.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tenders & Fries
Holding You Accountable
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Kevin Swain (Lt.)
Had a spicy chicken sandwich. It was dry and flat.Fries were good.Coleslaw was excellent.
Food: 3
Service: 4
Recommended dishes: French Fries
Wesley Mutter
Good service. When i got the chicken home it was only half cooked. Had to throw it out. Expensive dog food. I live 20 miles away from the store and choose not to return it. Iv ate at this location for years. Won't be back. Sad quality now.
The young lady at the window was very good in all manners. As a previous manager with KFC many years ago (20 years ago), I am extremely observant. She was pleasant, polite, and made sure to suggestive sale. Despite having to wait a short time (less than 5 minutes), which was perfectly fine, the food order was correct, and fresh.
Atmosphere: 5
Food: 4
Service: 5
Richard Mcglothlin
KFC rocks the chicken world. And there french fries rule the fast food market. Way to go KFC. You really are finger licking good!!
Atmosphere: 5
Food: 5
Service: 5
Allison Vanover
Food was delicious and only a little
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich Box
venkman 9488
they took forever to give me over salty and cold chicken
The kfc drive through is such a joke you order to get pulled over and wait and when you are trying to put up your card and someone so rude tells you need to pull up it takes time to put stuff away you guys are to big of a rush can’t help your counter and when something is wrong in the order you have to get pulled over agin manger or not you should give people time to put stuff away
When you pay $4.79 for a lg.side you would expect to get a full container, nope, not happening at KFC. Mac & cheese was hard & the girl working said you only get 3 level scoops per mashed potato container but they dont hold back on the gravy. Sad, sad food quantity & quality for what you are charged....$65.79 for a 16 piece meal with 2 extra lg. sides. I will gladly go spend my money else where and get my money's worth....even if I have to drive to Bristol or Abingdon.
Atmosphere: 2
Food: 1
Service: 2
Out of town on way to hotel after working 11 hours. Decided to go inside to order. Waited at counter for 25 minutes before another customer asked if there were any person working the counter. The lady working orders stated not her. Another person finally comes from behind warmers And took out orders. I decided on the strips and fries only knowing they could not mess that up and knew they all ready had so e just sitting in warmer. Good choice considering one minute after my order was finally taken the person that said does not work the front counter called out my ticket number. Huh. I guess people that can fill orders CANNOT take the orders or even simply state that she is not trained in running registers but just stand in place reading a screen and fill orders while the front lobby full of customers wondering if she would say anything at least a greeting or how are you. POOR customer service. Shame that is not trained at this location.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tenders & Fries
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Had a spicy chicken sandwich. It was dry and flat.Fries were good.Coleslaw was excellent.
Food: 3
Service: 4
Recommended dishes: French Fries
Good service. When i got the chicken home it was only half cooked. Had to throw it out. Expensive dog food. I live 20 miles away from the store and choose not to return it. Iv ate at this location for years. Won't be back. Sad quality now.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Mashed Potatoes & Gravy
There super fast and
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Box, 8 Piece Meal, Mashed Potatoes & Gravy, Chicken Box, Gravy, Fried Chicken
I had the 2 piece chicken mealParking: Plenty of parkingKid-friendliness: Lid friendlyWheelchair accessibility: Wheel chair accessible and parking
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Food is normally good, but wait times are ridiculous. They hardly ever hand anyone their food from the window. You always get pulled.
Atmosphere: 2
Food: 4
Service: 2
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The chicken and fries were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Chicken
The young lady at the window was very good in all manners. As a previous manager with KFC many years ago (20 years ago), I am extremely observant. She was pleasant, polite, and made sure to suggestive sale. Despite having to wait a short time (less than 5 minutes), which was perfectly fine, the food order was correct, and fresh.
Atmosphere: 5
Food: 4
Service: 5
KFC rocks the chicken world. And there french fries rule the fast food market. Way to go KFC. You really are finger licking good!!
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and only a little
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich Box
they took forever to give me over salty and cold chicken
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken