While attending LU, my daughter had worked previously in a school cafeteria (where regulations for safety and sanitation are very strict!) as well as another restaurant in town. So, when she recently took the job of server at Ty Thai, I asked her what the kitchen, food prep, and sanitation practices were like....Her answer: "Not a problem here, Mom! They are meticulous about food storage and cleanliness!" I wanted to share that in my review, from an "insiders" p.o.v., for people who care about such things ...Now to address other aspects of the restaurant:I have gone at least five times since my daughter began working there and have always found the meals to be excellent! The egg noodle dishes and spicy rice are probably my favorites. I love that there are so many vegetables in their dishes. My daughter tells me the food is free of MSG (I have to request that it be omitted from Chinese dishes), and the service couldn't be better! ?There is, at times, a longer wait for the food than one might experience in other restaurants. I see they've received some negative reviews because of this. I just want to add that this is a family -owned business, and there are only two, maybe three cooks with a few burners on which to work. Every single dish is made FRESH!! That takes time - especially on busy weekend nights. So, if you're in a hurry, go through the McD's drive-through!! If you are looking for quality food in a clean, relaxing atmosphere, go to Ty Thai (and don't forget to tip your server! ☺️)
We went during the busiest time on Saturday 6PM to 8PM so we knew there would be a wait. But worth all of it. If you want great food be patient! Serves were great through the entire experience!
Atmosphere: 4
Food: 5
Service: 5
John Moisa
Great food and fantastic staff.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Becker
Food is fantastic! Our server last night was delightful. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Kayse D.
We order from here almost every week and love the food. However, they messed up two orders and gave us chicken instead of tofu. Accidents happen, we were willing to bring the food back and get the correct order but they refused to fix it. The manager said the order was read back to whomever picked it up and that never actually happened. I have never had a manager be so rude and unwilling to fix a mistake.
Sam Parsons
Really good food. I highly recommend. Every meal that I have tried is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Fried Rice
Helen A.
I NEVER write reviews but feel I am doing someone a favor. Worst dining experience EVER. Please don't waste your time, energy, or hard earned dollars at this establishment. The waiter should be back in the kitchen and not posturing in public. I never leave a bad tip, but I HAD to. I once worked in a Thai restaurant, so I know a bit about the cuisine and a lot about being a server. I feel like the waiter should have tipped me for putting up with his rude, negligent, uncaring, selective hearing, attitude. Also, my meal was terrible, I asked for some Thai basil and was told the dish would need to be sent back into the kitchen with an additional fee. The dish listed basil as a main ingredient. The cook came to the table to tell me that they spend 15 dollars for a pound of basil so she would need to add an extra charge if I wanted some. She then told me to search for the basil in my dish. After seriously "searching" I found TWO very small wilted pieces of.... spinach... she insisted it was basil. Yes, they are both green but one has flavor, the other not so much. This left me speechless. I now have a creepy waiter and angry cook poking around my meal, in search of the elusive basil. Yuck, please get your hands and face out of my meal. And, is it normal to search for an ingredient, how about the fact that I can't taste it? Please don't even mention you may need water, that's just an extra item that said waiter would have to actually bring to the table and gosh knows what additional charge would be included. I did not say another word. We paid the bill, left a marginal tip and will never, ever return. Just, the worst.
Franco Tse
For lunch, this place opens until 2:30PM. I went there at 2:08pm and was told I can’t dine in. The way the waitress told me is very rude. Worst experience ever.
Atmosphere: 1
Food: 4
Service: 1
Jacinta W.
Anyone who thinks this place is good has never had real thai food. They don't even use traditional ingredients for the dishes . I'm sure they use all purpose seasoning in the Tom yum . note to self should have checked the yelp review before I went. I'm mean i was skeptical when I called in my order didn't hear someone with a Thai accent answer
The food was not tasty and the portion size was small. Has there been a change in ownership? They raised prices and reduced the quality. I was unhappy with my Penang curry and drunken noodle dish. I have been comming here for since they opened the restaurant.
Food: 1
Tim Esh
Food was quite good. The soup was delicious and spicy, the noodles were medium spicy, flavorful, and savory. The fried rice was mild and the egg in it was especially tasty. Would recommend medium spice if you like spicy food and if you really like spice I would go for the hot. Also, highly recommend the taro steamed buns.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Steamed Dumplings 6 Pieces
Julie Voirol
I don't know much about Thai food, but we tried 3 different dishes and all were delicious, as was the Thai tea. The tablecloths and decorations on the wall were really beautiful.Parking: Plenty of parking behind the building.
Atmosphere: 5
Food: 5
Service: 5
coolnamebrah 1
I went in for a nice meal and was unpleasantly surprised with an hour and a half wait for my food when the restaurant wasn't busy. I also had to wait 20 minutes for my check as the second to last table in the restaurant. I get that sometimes you're understaffed, however, that does not excuse the one checkup in the hour and a half from the waitress.
Atmosphere: 3
Food: 3
Service: 1
Kaitlyn Hayward
Food was decent but the wait was atrocious. It was over an hour from ordering to receiving the food. It wasn’t even that busy. The waiter was kind but she didn’t check on us and inform us of the wait. Another couple walked out right after we were served. We were about to leave when our food came. We will not be coming back. Such a shame.
While attending LU, my daughter had worked previously in a school cafeteria (where regulations for safety and sanitation are very strict!) as well as another restaurant in town. So, when she recently took the job of server at Ty Thai, I asked her what the kitchen, food prep, and sanitation practices were like....Her answer: "Not a problem here, Mom! They are meticulous about food storage and cleanliness!" I wanted to share that in my review, from an "insiders" p.o.v., for people who care about such things ...Now to address other aspects of the restaurant:I have gone at least five times since my daughter began working there and have always found the meals to be excellent! The egg noodle dishes and spicy rice are probably my favorites. I love that there are so many vegetables in their dishes. My daughter tells me the food is free of MSG (I have to request that it be omitted from Chinese dishes), and the service couldn't be better! ?There is, at times, a longer wait for the food than one might experience in other restaurants. I see they've received some negative reviews because of this. I just want to add that this is a family -owned business, and there are only two, maybe three cooks with a few burners on which to work. Every single dish is made FRESH!! That takes time - especially on busy weekend nights. So, if you're in a hurry, go through the McD's drive-through!! If you are looking for quality food in a clean, relaxing atmosphere, go to Ty Thai (and don't forget to tip your server! ☺️)
Recommended dishes: Spicy Fried Rice, Drunken Noodles
A wonderful dining experience.
Atmosphere: 5
Food: 5
Service: 5
We went during the busiest time on Saturday 6PM to 8PM so we knew there would be a wait. But worth all of it. If you want great food be patient! Serves were great through the entire experience!
Atmosphere: 4
Food: 5
Service: 5
Great food and fantastic staff.
Atmosphere: 5
Food: 5
Service: 5
Food is fantastic! Our server last night was delightful. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
We order from here almost every week and love the food. However, they messed up two orders and gave us chicken instead of tofu. Accidents happen, we were willing to bring the food back and get the correct order but they refused to fix it. The manager said the order was read back to whomever picked it up and that never actually happened. I have never had a manager be so rude and unwilling to fix a mistake.
Really good food. I highly recommend. Every meal that I have tried is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Fried Rice
I NEVER write reviews but feel I am doing someone a favor. Worst dining experience EVER. Please don't waste your time, energy, or hard earned dollars at this establishment. The waiter should be back in the kitchen and not posturing in public. I never leave a bad tip, but I HAD to. I once worked in a Thai restaurant, so I know a bit about the cuisine and a lot about being a server. I feel like the waiter should have tipped me for putting up with his rude, negligent, uncaring, selective hearing, attitude. Also, my meal was terrible, I asked for some Thai basil and was told the dish would need to be sent back into the kitchen with an additional fee. The dish listed basil as a main ingredient. The cook came to the table to tell me that they spend 15 dollars for a pound of basil so she would need to add an extra charge if I wanted some. She then told me to search for the basil in my dish. After seriously "searching" I found TWO very small wilted pieces of.... spinach... she insisted it was basil. Yes, they are both green but one has flavor, the other not so much. This left me speechless. I now have a creepy waiter and angry cook poking around my meal, in search of the elusive basil. Yuck, please get your hands and face out of my meal. And, is it normal to search for an ingredient, how about the fact that I can't taste it? Please don't even mention you may need water, that's just an extra item that said waiter would have to actually bring to the table and gosh knows what additional charge would be included. I did not say another word. We paid the bill, left a marginal tip and will never, ever return. Just, the worst.
For lunch, this place opens until 2:30PM. I went there at 2:08pm and was told I can’t dine in. The way the waitress told me is very rude. Worst experience ever.
Atmosphere: 1
Food: 4
Service: 1
Anyone who thinks this place is good has never had real thai food. They don't even use traditional ingredients for the dishes . I'm sure they use all purpose seasoning in the Tom yum . note to self should have checked the yelp review before I went. I'm mean i was skeptical when I called in my order didn't hear someone with a Thai accent answer
Restaurantji Recommends
The food was not tasty and the portion size was small. Has there been a change in ownership? They raised prices and reduced the quality. I was unhappy with my Penang curry and drunken noodle dish. I have been comming here for since they opened the restaurant.
Food: 1
Food was quite good. The soup was delicious and spicy, the noodles were medium spicy, flavorful, and savory. The fried rice was mild and the egg in it was especially tasty. Would recommend medium spice if you like spicy food and if you really like spice I would go for the hot. Also, highly recommend the taro steamed buns.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Steamed Dumplings 6 Pieces
I don't know much about Thai food, but we tried 3 different dishes and all were delicious, as was the Thai tea. The tablecloths and decorations on the wall were really beautiful.Parking: Plenty of parking behind the building.
Atmosphere: 5
Food: 5
Service: 5
I went in for a nice meal and was unpleasantly surprised with an hour and a half wait for my food when the restaurant wasn't busy. I also had to wait 20 minutes for my check as the second to last table in the restaurant. I get that sometimes you're understaffed, however, that does not excuse the one checkup in the hour and a half from the waitress.
Atmosphere: 3
Food: 3
Service: 1
Food was decent but the wait was atrocious. It was over an hour from ordering to receiving the food. It wasn’t even that busy. The waiter was kind but she didn’t check on us and inform us of the wait. Another couple walked out right after we were served. We were about to leave when our food came. We will not be coming back. Such a shame.
Atmosphere: 3
Food: 4
Service: 1