We placed on online order & realized we had the wrong panda, we called immediately to correct the issue & were greeted by an unpleasant male voice who yelled that once it is ordered it cannot be cancelled & he hung up. I recalled, asked for a manager & he said he was the manager & he yelled the same exact thing but added that if i wanted too, I can call corporate & you bet I did. Customer service was very apologetic & refunded the order & offerred to give us a voucher so that we can reorder immediately & not have to wait the 7-10 business days for the refund. I thanked him for the offer but that we had already placed the right order and the right location. This wasnt a case of the money, it was the way we got yelled at & hung up on TWICE. Thank you corporate for the amazing service, as for this location on Sudley, We will not be ordering here again.
Service: 1
Kelly Conners
First off I ordered a medium Honey Sesame Chicken. They made and charged me for a large. No biggie. It was a fresh batch! Woo Hoo! But could I get some chicken with my vegetables?
Atmosphere: 5
Food: 5
Service: 4
Kathleen Long
We got delivery. First, there were very few choices. Second, we ordered one small entree & one large entree. OMG, the small was no more than a few bites! Although we ordered two entrees, we only got one fork & one fortune cookie. This was the 1st and last time we'll eat from Panda Express.
Food: 3
Carlos Lam
Very good service and the food tastes very good, it fascinated me.
Atmosphere: 4
Food: 5
Service: 5
Zane Turner
Ordered through door dash, only received my side items, minus one crab Rangoon in a sealed bag, and did not receive my main dish. According to the dasher, he asked 3 separate times for them to confirm the order because it was missing items and was told it was complete.
Food: 1
Service: 1
Wilfredo Ruiz
Looks like the cheff is cheaper, because the food is awful, everything tastes different, I will stop coming for a while, I hope the owner find out before is to late.
Atmosphere: 3
Food: 1
Service: 2
Joanna M.
The service was just ok. We ordered our food to be ready at 5 and when we walked in at 515 it wasn't ready and there wasn't really a person to help us. I think we were talking to one of their drivers initially. As for the food, the greens were unseasoned steamed veggies, the chow Mein was similarly unseasoned, and the bourbon chicken tasted weird. As usual, the orange chicken and Beijing beef were tasty. Next time we will stick with the usuals.
gary hammond
This place made my taste buds dance lol. Can't beat hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Stereo Palma
Go to any other branch do not waste 7r money here .. needs a new manager as the manager now is rude .. there is a guy yelling with very loud voice he is very annoying.. will never go here a
Atmosphere: 1
Food: 1
Service: 1
Julius path
Worker on the register was very rude when I took a seat before going to order my food.
ROACHES I REPEAT ROACHES!!!! THERE WAS TWO ROACHES ON THE COUNTER!!!!!! Tell me why I ordered a plate and bigger plate and both are the most pathetic amounts of helpings I’ve ever seen. So lazy, cheap and disgusting. I’ll never go here
Atmosphere: 1
Food: 1
Service: 1
William James Baumbach II
Good food, good service. Good price. And eating area, the food area and the kitchen area. It's very clean. I've been coming here for a few years and the temperature inside is always satisfactory whether it's summer or winter.Edit, 2023-08-17, I want to commend Panda Express for doing everything correctly, first when you check out their machine didn't ask you to leave a tip, and believe it or not they charge the correct amount of sales tax.
Thatboicarlos T.
didnt get my free birthday meal wanted me to pay
estefany Cruz
Elizabeth and Ashely were the ones who help me and my fiancé out. We appreciate them for being so patient and helpful. They were pretty busy but still provide us with excellent
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Orange Chicken Asian Chicken
Steffon Lindrud
I Ordered doordash everything was good except the wontons and egg role. I assume that the frying oil was on its last leg because both appetizers tasted a bit off. The color was off like it was burnt but it wasn't... and the wontons had alot of crumms in the folds. Id say it need to be filter more then its been getting.
We placed on online order & realized we had the wrong panda, we called immediately to correct the issue & were greeted by an unpleasant male voice who yelled that once it is ordered it cannot be cancelled & he hung up. I recalled, asked for a manager & he said he was the manager & he yelled the same exact thing but added that if i wanted too, I can call corporate & you bet I did. Customer service was very apologetic & refunded the order & offerred to give us a voucher so that we can reorder immediately & not have to wait the 7-10 business days for the refund. I thanked him for the offer but that we had already placed the right order and the right location. This wasnt a case of the money, it was the way we got yelled at & hung up on TWICE. Thank you corporate for the amazing service, as for this location on Sudley, We will not be ordering here again.
Service: 1
First off I ordered a medium Honey Sesame Chicken. They made and charged me for a large. No biggie. It was a fresh batch! Woo Hoo! But could I get some chicken with my vegetables?
Atmosphere: 5
Food: 5
Service: 4
We got delivery. First, there were very few choices. Second, we ordered one small entree & one large entree. OMG, the small was no more than a few bites! Although we ordered two entrees, we only got one fork & one fortune cookie. This was the 1st and last time we'll eat from Panda Express.
Food: 3
Very good service and the food tastes very good, it fascinated me.
Atmosphere: 4
Food: 5
Service: 5
Ordered through door dash, only received my side items, minus one crab Rangoon in a sealed bag, and did not receive my main dish. According to the dasher, he asked 3 separate times for them to confirm the order because it was missing items and was told it was complete.
Food: 1
Service: 1
Looks like the cheff is cheaper, because the food is awful, everything tastes different, I will stop coming for a while, I hope the owner find out before is to late.
Atmosphere: 3
Food: 1
Service: 2
The service was just ok. We ordered our food to be ready at 5 and when we walked in at 515 it wasn't ready and there wasn't really a person to help us. I think we were talking to one of their drivers initially. As for the food, the greens were unseasoned steamed veggies, the chow Mein was similarly unseasoned, and the bourbon chicken tasted weird. As usual, the orange chicken and Beijing beef were tasty. Next time we will stick with the usuals.
This place made my taste buds dance lol. Can't beat hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Go to any other branch do not waste 7r money here .. needs a new manager as the manager now is rude .. there is a guy yelling with very loud voice he is very annoying.. will never go here a
Atmosphere: 1
Food: 1
Service: 1
Worker on the register was very rude when I took a seat before going to order my food.
Restaurantji Recommends
ROACHES I REPEAT ROACHES!!!! THERE WAS TWO ROACHES ON THE COUNTER!!!!!! Tell me why I ordered a plate and bigger plate and both are the most pathetic amounts of helpings I’ve ever seen. So lazy, cheap and disgusting. I’ll never go here
Atmosphere: 1
Food: 1
Service: 1
Good food, good service. Good price. And eating area, the food area and the kitchen area. It's very clean. I've been coming here for a few years and the temperature inside is always satisfactory whether it's summer or winter.Edit, 2023-08-17, I want to commend Panda Express for doing everything correctly, first when you check out their machine didn't ask you to leave a tip, and believe it or not they charge the correct amount of sales tax.
didnt get my free birthday meal wanted me to pay
Elizabeth and Ashely were the ones who help me and my fiancé out. We appreciate them for being so patient and helpful. They were pretty busy but still provide us with excellent
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Orange Chicken Asian Chicken
I Ordered doordash everything was good except the wontons and egg role. I assume that the frying oil was on its last leg because both appetizers tasted a bit off. The color was off like it was burnt but it wasn't... and the wontons had alot of crumms in the folds. Id say it need to be filter more then its been getting.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Honey Walnut Shrimp