I get it. Running a resteraunt is hard. This was my first and last time going here.Service: We had a young guy that obviously needed more training. He was nice, and we did tip him well, but he didn’t have answers to questions we asked, didnt bring coffee when requested, and took like 20 minutes to get our order.Atmosphere: The chairs were comfy, but the tables to close to other tables. Dimly lit. It was ok.Food: Im no chef, but I could cook better at home myself. Its a “pasta house”, so you would think the pasta is good. Its not. My pasta was rubbery, and unseasoned. The chicken tasted like it was that precut chicken you get at the grocery store, and the vegetables were definitely frozen and microwaved. My meal tasted like a tv dinner. My wife said it was the worst eggplant parm shes ever had. My kid ordered ziti but got spaghetti that looked like it had ketchup on it. The calamari was rubbery and definitely not breaded in house. The bread they give you looked like wonder bread. They give you ice cold butter that destroys the bread if you try to apply it to the bread. Dessert was ok.People told me to go to this place, not sure why. Maybe it used to be good, but now it seems they just get by on the regular crowd.
Atmosphere: 2
Food: 1
Service: 2
Jennifer Snyder
We took our 5 year old here for her birthday lunch on a Sunday, at her request. We had a very large party as she wanted her aunts and uncles to join. Our server, who I believe was the manager, was not amused by our large party or that we would need separate checks. Unfortunately, my husband and I are not able to cover the $22/plate for all of the guests. We were the only people in the restaurant and I had called over a week in advance to let them know we were coming. She asked if we would be paying in cash, which I didn’t understand what difference it would make since we would be responsible for the credit card charges. Not once were we asked if we would be paying all together or not when I made the reservation. She was so rude to us that the entire party was just astounded by her attitude. We brought a small cake so everyone could sing but she told us, several times, that if we ate the cake inside the restaurant she would have to charge us $15. I’m not entirely sure why. She just really didn’t seem to want us there and acted like we were an inconvenience. There was one other table in the entire restaurant the whole time we were there. Everyone in our party said they would never go back, which is sad for me because my kids love pasta and I really like their sangria!
Atmosphere: 1
Food: 4
Service: 1
Travis Cole
Food was okay, but very disappointing to spend $18 on the ravioli to get 6 smallish size pieces, not to mention we paid $1.50 extra for pink sauce for the ravioli. Usually when you spend that kind of money the dishes are much larger. The kids spaghetti was the same size as the regular ravioli entree and half the cost, too expensive for what you get. Bread was plain, no butter, no garlic not toasted just plain white bread. Chicken Marsala had a good sauce but chicken was like rubber. Highlight was honestly the Italian dressing for the very small side salad.You can go to other places and spend the exact same for much larger portions to share and way better quality. Overall okayish food, but much better options for your dollar around area.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Marsala
Judy Adams
Great food and service
R Brooks
The food is Great and quite reasonably priced. Usually we have excellent service, however, this time it was pretty poor. Although we made a reservation, our table was not prepared for us at the appointed time (restaurant was only 40% full). Wait staff seemed to want to hurry us through ordering. We had to remind server multiple times about items we ordered but had not received. Two items never did make it to the table (to be fair they were not on the bill). Soups were served at the same time as the Entrée. We will return in hopes this was a one time issue.
I Do Not Recommend going to this restaurant!!! My husband and I went there for dinner. After waiting at least 20mins. When my dish came the sauce had a hair in it. I call the server back over explain the problem she asks if I'd like them to make it again. My husband & I said we would pay for his dish & take it to go. What infuriated me is the manager came over & said we don't have any cooks in the back with long hair, insinuating that it was mine. Handed us a $20 gift card. Months later we decided to give them another chance & order 2 greek salads to go. After getting home we see got the wrong salads & no dressing!! We have lived in this area for 21yrs. & this is a restaurant we suggest you Do Not Visit!
We found Pastahouse after realizing traffic was pretty bad after the Richmond marathon expo at the raceway. This was a pre race meal so we were hoping for fresh and clean food. This place is a gem! Absolutely amazing! Chicken parm, eggplant parm and chicken Marsala were excellent! So fresh and good. Website multiple times that we wish we had a place like this back home. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala
Renee M.
I had a coupon from the Radio Shopping Show and they refused to honor it. My bill, after the coupon,?would have been about $60.
Chris L.
We found Pastahouse after realizing traffic was pretty bad after the Richmond marathon expo at the raceway. This was a pre race meal so we were hoping for fresh and clean food. This place is a gem! Absolutely amazing! Chicken parm, eggplant parm and chicken Marsala were excellent! So fresh and good. Website multiple times that we wish we had a place like this back home. Highly recommend!
Kim Grammer
It was our first visit and I was very impressed. Everything on the menu looked good! Upon the waitress's recommendation, I ordered the stuffed flounder, and it was fantastic! The parmesean sauce was awesome.It was a bit dim inside, making it hard to see the menu, but the music and seating were nice.There was an upcharge for a Ceasar salad, which I didn't see posted on the menu. No big deal.I'm going back!!
Atmosphere: 4
Food: 5
Service: 5
P B.
The food was delicious but they servers are confused as to what they are doing. They never really checked on us after we got our food that we waited about 30 mins for then when it came time to leave we sat there for about 40 mins. For the check.
I get it. Running a resteraunt is hard. This was my first and last time going here.Service: We had a young guy that obviously needed more training. He was nice, and we did tip him well, but he didn’t have answers to questions we asked, didnt bring coffee when requested, and took like 20 minutes to get our order.Atmosphere: The chairs were comfy, but the tables to close to other tables. Dimly lit. It was ok.Food: Im no chef, but I could cook better at home myself. Its a “pasta house”, so you would think the pasta is good. Its not. My pasta was rubbery, and unseasoned. The chicken tasted like it was that precut chicken you get at the grocery store, and the vegetables were definitely frozen and microwaved. My meal tasted like a tv dinner. My wife said it was the worst eggplant parm shes ever had. My kid ordered ziti but got spaghetti that looked like it had ketchup on it. The calamari was rubbery and definitely not breaded in house. The bread they give you looked like wonder bread. They give you ice cold butter that destroys the bread if you try to apply it to the bread. Dessert was ok.People told me to go to this place, not sure why. Maybe it used to be good, but now it seems they just get by on the regular crowd.
Atmosphere: 2
Food: 1
Service: 2
We took our 5 year old here for her birthday lunch on a Sunday, at her request. We had a very large party as she wanted her aunts and uncles to join. Our server, who I believe was the manager, was not amused by our large party or that we would need separate checks. Unfortunately, my husband and I are not able to cover the $22/plate for all of the guests. We were the only people in the restaurant and I had called over a week in advance to let them know we were coming. She asked if we would be paying in cash, which I didn’t understand what difference it would make since we would be responsible for the credit card charges. Not once were we asked if we would be paying all together or not when I made the reservation. She was so rude to us that the entire party was just astounded by her attitude. We brought a small cake so everyone could sing but she told us, several times, that if we ate the cake inside the restaurant she would have to charge us $15. I’m not entirely sure why. She just really didn’t seem to want us there and acted like we were an inconvenience. There was one other table in the entire restaurant the whole time we were there. Everyone in our party said they would never go back, which is sad for me because my kids love pasta and I really like their sangria!
Atmosphere: 1
Food: 4
Service: 1
Food was okay, but very disappointing to spend $18 on the ravioli to get 6 smallish size pieces, not to mention we paid $1.50 extra for pink sauce for the ravioli. Usually when you spend that kind of money the dishes are much larger. The kids spaghetti was the same size as the regular ravioli entree and half the cost, too expensive for what you get. Bread was plain, no butter, no garlic not toasted just plain white bread. Chicken Marsala had a good sauce but chicken was like rubber. Highlight was honestly the Italian dressing for the very small side salad.You can go to other places and spend the exact same for much larger portions to share and way better quality. Overall okayish food, but much better options for your dollar around area.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Marsala
Great food and service
The food is Great and quite reasonably priced. Usually we have excellent service, however, this time it was pretty poor. Although we made a reservation, our table was not prepared for us at the appointed time (restaurant was only 40% full). Wait staff seemed to want to hurry us through ordering. We had to remind server multiple times about items we ordered but had not received. Two items never did make it to the table (to be fair they were not on the bill). Soups were served at the same time as the Entrée. We will return in hopes this was a one time issue.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Tiramisu, Lobster Ravioli, Seafood
I Do Not Recommend going to this restaurant!!! My husband and I went there for dinner. After waiting at least 20mins. When my dish came the sauce had a hair in it. I call the server back over explain the problem she asks if I'd like them to make it again. My husband & I said we would pay for his dish & take it to go. What infuriated me is the manager came over & said we don't have any cooks in the back with long hair, insinuating that it was mine. Handed us a $20 gift card. Months later we decided to give them another chance & order 2 greek salads to go. After getting home we see got the wrong salads & no dressing!! We have lived in this area for 21yrs. & this is a restaurant we suggest you Do Not Visit!
Atmosphere: 1
Food: 1
Service: 1
Great place to get a cheesesteak for lunch.
Atmosphere: 5
Food: 5
Service: 5
Always amazing!
Atmosphere: 5
Food: 5
Service: 5
Seafood and pasta
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Always delicious and love the flirtinis !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We found Pastahouse after realizing traffic was pretty bad after the Richmond marathon expo at the raceway. This was a pre race meal so we were hoping for fresh and clean food. This place is a gem! Absolutely amazing! Chicken parm, eggplant parm and chicken Marsala were excellent! So fresh and good. Website multiple times that we wish we had a place like this back home. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala
I had a coupon from the Radio Shopping Show and they refused to honor it. My bill, after the coupon,?would have been about $60.
We found Pastahouse after realizing traffic was pretty bad after the Richmond marathon expo at the raceway. This was a pre race meal so we were hoping for fresh and clean food. This place is a gem! Absolutely amazing! Chicken parm, eggplant parm and chicken Marsala were excellent! So fresh and good. Website multiple times that we wish we had a place like this back home. Highly recommend!
It was our first visit and I was very impressed. Everything on the menu looked good! Upon the waitress's recommendation, I ordered the stuffed flounder, and it was fantastic! The parmesean sauce was awesome.It was a bit dim inside, making it hard to see the menu, but the music and seating were nice.There was an upcharge for a Ceasar salad, which I didn't see posted on the menu. No big deal.I'm going back!!
Atmosphere: 4
Food: 5
Service: 5
The food was delicious but they servers are confused as to what they are doing. They never really checked on us after we got our food that we waited about 30 mins for then when it came time to leave we sat there for about 40 mins. For the check.