Firehouse Subs Southshore Shops

12059 Southshore Pointe Dr, Midlothian
(804) 639-5101

Recent Reviews

Juan Bhatt

We doordash this all the time, but they always mess up the order, we figured it was just doordash, so we went and ordered in person. But they messed that order up too even after strict instructions. With the number of times it's happened, I'm sure it's happened to other people. I don't think I'll be coming back here for a while, which is honestly a shame

Atmosphere: 4

Food: 1

Service: 4

Paul Dull

This is our favorite location. The people are always nice and friendly. The restaurant is clean and so are the restrooms. We have ordered ahead and dined in on numerous occasions. There are usually sports on TV, which I appreciate. I am not much of a sub fan, but I really like the steak sub.

Atmosphere: 5

Food: 5

Service: 5

Isaak Carrillo

Everything at this establishment was exquisite. I liked the perfect temperature sandwich (a fully involved pastrami) it made me feel depressed but like in a good way that only the art of cooking can achieve. Unfortunately I do not like the removal of the amazing dalmatian pattern of the tables (they were so fulfilling) I do not like the brown feces colored ones. However, everything else was great.I will return...

Atmosphere: 1

Food: 5

Service: 5

Abigail Puckett

You guys have the best workers (and cookies) :)

Atmosphere: 5

Food: 5

Service: 5

Renay Morris (Nunu)

The young men that work there are so polite.

Atmosphere: 5

Food: 5

Service: 5

Denae Durrant

I ordered online and it’s my first time at this location. I always buy the same sandwich and I was disappointed. My sub looked and tasted like it was rushed.

Food: 2

Service: 5

Recommended dishes: Subs

Neal Hermann

It took 45 minutes to get a gross, horrid sub-in an empty restaurant. So Lazy. No joke, 45 minutes. So mad & angry, never going back. I gave the food a second star because I got a pickle ? on the side.

Atmosphere: 3

Food: 2

Service: 1

Susan G. A. Harbison

They are kids, but they are uber understanding, sweet, and always get my food right?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub, Smoked Turkey Breast, Firehouse Salad Italian with Hook

Steven Sober

The turkey sub had a bunch of steak stuck to the bread and it had brown mustard when it wasn’t supposed to. Overall not a good experience.

Atmosphere: 4

Food: 3

Service: 3

Nancy Easter

I got there before they closed and they had already put the food up they said they could put in microwave and run through the toaster a extra time then when I was going to pay with cash gnna tell me I had to use a card I didn't have card so now I'm hungry and highly upset

James S.

Ate here for dinner with my wife and 4 friends around 630pm. Not too busy. Food was good and fresh . Associates were very polite. The restaurant was clean although it was chilly. We enjoyed our food and would definitely return.

larry pemberton

Great Spot to Dash in & get a HERO FIREHOUSE SUB!!

Atmosphere: 5

Food: 5

Service: 5

NoSA

Staff was beyond rude, I don't know if they were a having bad days or what, but I recommend going to any other sandwich chain, Subway, Jersey Mike's, Mr. Submarine, Pato's, literally ANY other place. Food was meh.

Simply Starra

Wheat veggies sandwich was for the size of a kid sadly. Long wait tooOther than that everything else was fine

Shina c

I love firehouse subs and this one always has great customer service. I pick up there as a delivery driver quite frequently as well as grab food from this location as they make the subs nicely.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs

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