My drink was refreshing. I relaxed and read while I enjoyed my dragon milk drink.
Atmosphere: 5
Food: 5
Service: 5
Lucy Harrell
The drive-through service was probably the fastest I've ever seen at a Starbucks. They had everything ready by the time we pulled up to the window.
Marina Ortega
Absolutely messed up our order. Was very upset about that.
Atmosphere: 3
Food: 1
Service: 1
Aletheya Round
I was off today and of course came later than I normally would. My drink order was not made the way it should have been. To much milk, Could not taste the matcha or peppermint. Asked for it to be remade. The barista was rude and nasty to me. Then told another barista her side. The other barista said everyone doesn’t know everyone or drinks. Said she will remake it and was also rude to me. Top it off she didn’t make it correctly either. As it wasn’t a lot of matcha nor 190 degrees. I left and went to the Starbucks on Hancock village and had it remade. I never have issues at this Starbucks as I come M-F between 5:40-6 am. They are the real deal and very nice to everyone. To the barista that claims to have been working here for six years. Your customer service should be the same to all customers not just the ones you know.
Service: 1
Ron Collins
This is the best Starbucks in the world.
Atmosphere: 5
Food: 5
Service: 5
Anna Peterson
Had a great experience tonight at this Starbucks. I accidentally ordered at the wrong location and it would’ve been a 30 minute drive in the rain. The barista was so nice and got my order in there and didn’t make me double pay. It was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Emily Adams
Brown sugar shaken espresso- 1 pump pumpkin 2 pumps chia. You'll never go back to pumpkin spice again.
Atmosphere: 5
Food: 5
Service: 5
Eric
Very rude staff who will typically completely ignore you when you walk in- not even a “Hello.” This location acts as though you’re inconveniencing them and are lucky to be there, I was unsure where to pick up my order and there were 6 ppl just standing talking to each other and occasionally looking at me but saying nothing. It’s definitely giving slightly racist and snobby - don’t go here
Atmosphere: 1
Food: 3
Service: 1
Jeff Williams
Either poor product or service, but for now, the 7th time or so I've had a drink spill all over me and my car.
Service: 1
Kim
Let me just say that I love this location. They are usually very efficient, friendly and my order is perfect. Unfortunately today 8/17 at 11am the drive-thru was backed up (8+ cars). I went inside to get my mobile order. I realized why it was backed up when I went in to get my order. ALL of the employees were hustling…and I mean super speed like true Starbucks baristas do when they are busy…..except one. This gentleman was moving at two speeds….slow and stop. Unfortunately he was making drinks….which is what is the majority of what is being ordered. This explains why the drive-thru is backed up. My suggestion to the manager….you know the employee I am referring to. You know who is not keeping up. Put this employee on another duty. Clearly this employee either doesn’t want to be working (based on his attitude I observed while watching him) or is not capable of moving at the pace that is needed to provide the service Starbucks delivers.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: White Chocolate Mocha Frappuccino Blended Beverage, Egg White
Horrible this Starbucks keeps double charging every time I purchase my coffee.
David DeCasseres
The music was too loud for patrons to stay inside and enjoy the surrounds and/or a low volume conversation.
Atmosphere: 4
Food: 5
Service: 5
Kayla Morris
Spent the day shopping and couldn't even get a cup of coffee. The girl at the drive through speaker refused to make a drink with no ice. I don't like the taste of city water melting in my $7 coffee and couldn't drink it right away as I wanted it for after my dr appt. If it were a hot coffee there would be no issue. Why does only this location cause a fuss about no ice.. idc if the cup isn't filled without the ice but why act like it's gonna hurt you personally to make my drink . I never complain. Check my reviews. But I will never spend money at this location again.
Alexa Pitsicalis
I go to this Starbucks instead of the one closest to my house bc the customer service is always excellent and my drink is always made right. Appreciate the staff here.
My drink was refreshing. I relaxed and read while I enjoyed my dragon milk drink.
Atmosphere: 5
Food: 5
Service: 5
The drive-through service was probably the fastest I've ever seen at a Starbucks. They had everything ready by the time we pulled up to the window.
Absolutely messed up our order. Was very upset about that.
Atmosphere: 3
Food: 1
Service: 1
I was off today and of course came later than I normally would. My drink order was not made the way it should have been. To much milk, Could not taste the matcha or peppermint. Asked for it to be remade. The barista was rude and nasty to me. Then told another barista her side. The other barista said everyone doesn’t know everyone or drinks. Said she will remake it and was also rude to me. Top it off she didn’t make it correctly either. As it wasn’t a lot of matcha nor 190 degrees. I left and went to the Starbucks on Hancock village and had it remade. I never have issues at this Starbucks as I come M-F between 5:40-6 am. They are the real deal and very nice to everyone. To the barista that claims to have been working here for six years. Your customer service should be the same to all customers not just the ones you know.
Service: 1
This is the best Starbucks in the world.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience tonight at this Starbucks. I accidentally ordered at the wrong location and it would’ve been a 30 minute drive in the rain. The barista was so nice and got my order in there and didn’t make me double pay. It was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Brown sugar shaken espresso- 1 pump pumpkin 2 pumps chia. You'll never go back to pumpkin spice again.
Atmosphere: 5
Food: 5
Service: 5
Very rude staff who will typically completely ignore you when you walk in- not even a “Hello.” This location acts as though you’re inconveniencing them and are lucky to be there, I was unsure where to pick up my order and there were 6 ppl just standing talking to each other and occasionally looking at me but saying nothing. It’s definitely giving slightly racist and snobby - don’t go here
Atmosphere: 1
Food: 3
Service: 1
Either poor product or service, but for now, the 7th time or so I've had a drink spill all over me and my car.
Service: 1
Let me just say that I love this location. They are usually very efficient, friendly and my order is perfect. Unfortunately today 8/17 at 11am the drive-thru was backed up (8+ cars). I went inside to get my mobile order. I realized why it was backed up when I went in to get my order. ALL of the employees were hustling…and I mean super speed like true Starbucks baristas do when they are busy…..except one. This gentleman was moving at two speeds….slow and stop. Unfortunately he was making drinks….which is what is the majority of what is being ordered. This explains why the drive-thru is backed up. My suggestion to the manager….you know the employee I am referring to. You know who is not keeping up. Put this employee on another duty. Clearly this employee either doesn’t want to be working (based on his attitude I observed while watching him) or is not capable of moving at the pace that is needed to provide the service Starbucks delivers.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: White Chocolate Mocha Frappuccino Blended Beverage, Egg White
Restaurantji Recommends
Best crew in the area.
Atmosphere: 5
Food: 5
Service: 5
Horrible this Starbucks keeps double charging every time I purchase my coffee.
The music was too loud for patrons to stay inside and enjoy the surrounds and/or a low volume conversation.
Atmosphere: 4
Food: 5
Service: 5
Spent the day shopping and couldn't even get a cup of coffee. The girl at the drive through speaker refused to make a drink with no ice. I don't like the taste of city water melting in my $7 coffee and couldn't drink it right away as I wanted it for after my dr appt. If it were a hot coffee there would be no issue. Why does only this location cause a fuss about no ice.. idc if the cup isn't filled without the ice but why act like it's gonna hurt you personally to make my drink . I never complain. Check my reviews. But I will never spend money at this location again.
I go to this Starbucks instead of the one closest to my house bc the customer service is always excellent and my drink is always made right. Appreciate the staff here.