Burger Theory

980 Omni Blvd 1st floor, Newport News
(757) 240-4371

Recent Reviews

Kati Ray

Ordered the single burger. It was flat and no taste. It looked like they took a frozen patty and put it on the grill. It came out cold and didn't look like the burger on the website. If you're going to be a burger place please make your own burgers.

Atmosphere: 1

Food: 1

Service: 2

Quamaine Whitlow

They good good as idk

Atmosphere: 5

Food: 5

Service: 5

Jimmy Joe

It was hard to find the entrance. The food was decent.

Atmosphere: 4

Food: 4

Service: 5

skip habel

I am one of two breakfast cooks our breakfast buffet is top notch come see us and you will be back. Award winning sausage gravy & fresh cooked eggs, omelets and weekly specials all are welcome. See you soon.

Atmosphere: 5

Food: 5

Service: 5

Devin Avery

Beyond good. lives up to all the reviews mentioned online. The beef is definitely real and the fries are the perfect side to go with it. Would definitely Recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

kyle florian

Traveling through, expensive food, burger lacked taste and was over priced service was also

Atmosphere: 2

Food: 1

Service: 3

Tawana Greene

I ordered breakfast during my stay at the hotel they are connected to. I was suppose to get mini waffles with fresh berries and warm syrup. I ended up with a whole waffle cut into forths, no berries which was replaced with oranges, and a cup of cold syrup. It just funny how they will not allow substitutions but they will substitute an item in your meal with no notice. That is not a safe practice because my son has a citrus allergy. Gladly it was for me but they didn't bother to ask or clarify that they were out of berries.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Sauce

Sabrina Williams

These look disgusting. I ate one of them to taste if it was burnt and they don’t even have any flavor. When I called to speak to someone about the appearance, I was told it can look like that because of the oil that they use. I’m pretty sad because I was really hungry.

Atmosphere: 3

Food: 1

Service: 3

Tammy C

Great burgers and vibe!

Atmosphere: 5

Food: 5

Service: 5

Wesley “djweso” Oman

We had a nice time. Food was well prepared and service was very good. We were glad they participated in NN Restaurant Week. If they offered gluten-free buns we would be back very soon. Without that option it will be longer before we return.**I wasn't kidding. It's NN restaurant week again and we went back. We enjoyed it. The food was tasty and the staff was great, but not GF buns so it will probably be awhile before we go back**

Atmosphere: 4

Food: 5

Service: 5

Jenifer Purcell

My friend and I had a late lunch here and we both enjoyed our burgers. Our server was fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger

Patrice Boone

Great customer service from the bartender but the burger I had was built so sloppy that I couldn’t/didn’t want to finish it.

Atmosphere: 5

Food: 2

Service: 5

Vanessa Silva

I came in to a burger joint to review the burgers at yet another restaurant. However,it was already a mess so we went here instead. I was not disappointed. We started with rating the atmosphere. It was definitely giving a calmer vibe to chill out, eat solid food and relax. The booths were not like typical booths where it’s stiff with hard cushions. They were soft and super comfortable I could bounce on them. The waitress was super nice and attentive. They were all amazing and kind. She even asked if we had room for dessert. The food was definitely delicious. The wings were almost the size of my palm and were fresh with a side of freshly washed carrots. The burgers were absolutely reasonable for the price. They were pretty big and came with a large side. The bun was so soft it was like they used the bread from Texas Roadhouse for it. It was so good and the fries were amazing. I loved 10/10????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Buffalo Wings, Burger, Farm Fresh Burger, Fries

Marco Guidi

I’ve been to this location several times. The cook ALWAYS gets the burger right. Never fails. I like my burger medium rare and it’s right all the time. My boyfriend adds Borsin and onion rings. Always fresh, never miss. Their fries are also top notch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Good Burger, Burger, Fries

Chris Calbert

Food was excellent, service was only slightly lacking. Overall it was a great place to eat! Can't believe I haven't tried this before now! Looking forward to returning!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Onion Rings, Burger, Fries

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