Chanello's Pizza

2 Hiden Blvd, Hidenwood Shopping Center #15, Newport News
(757) 595-2600

Recent Reviews

Ashley Rush

Every single time they mess something up and do not care to fix it. I called and asked for a remake and was told to order a new one. Not only that but asked for well done pizza and it’s burnt and dry as heck. I will definitely not be back this is the second time.

Atmosphere: 1

Food: 1

Service: 1

Brandy R

Did not give us what we paid for TWICE. I ordered wings and tenders along with a sub sandwich for my family. I selected garlic parm as my sauce selection for my wings, but instead recieved seasoning on my wings. Perhaps I would have let that slide as an error, but upon checking the rest of our food noticed the "chicken tenders" looked like 2in microwaveable chicken nuggets. $9 for some microwavable chicken nuggets, and $15 for wings without sauce but seasoning?!? This was very shady business practices and taking advantage of customers. But after reading other reviews I now see over the last year this place has really gone down hill and this is a regular problem with this location.

Atmosphere: 1

Food: 1

Service: 1

Crystal Henry

Everything was just ok. I was only 3 minutes away and I had to put my pizza back in the oven. That was the whole purpose of take out.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Specialty Pizza, Cheese Pizza, Garlic Knots, Pepperoni Pizza

Jay Lang

My Family Love's Their Big Boy Pizza. It's Delicious! The Staff Is Courteous And Pleasant Like They Are Really Happy To Have You Come By. My Go To On Movie Night.

Atmosphere: 3

Food: 5

Service: 5

David Nichols

Leslie and Co. are on it, another fantastic large pizza, great crust, outstanding cheese and toppings.....SO DEELISH!

Ethan Cooper

Not the absolute best pizza in the area, but offers a lot of deals/specials, is open until late, and is decently priced.

Maria Jones

Delivery time was quicker than the time they estimated and the pizza arrived in good shape and still steaming hot. The pizza itself was a work of art and the sauce-cheese ratio was perfection. The crust was a great balance of fluffy and crispy. Thanks everybody- keep it up :)

Samantha Jackson

I just called at 9:40pm and asked to place a pickup order and after the employee on the phone asked for my name and what I wanted (small cheese pizza) he laughed at me and then hung up. This has NEVER happened to me at this location. We called back again to place an order and he said the "system was down" and they could not take our order...if the system is down and you cannot take orders why are you still open and answering the phone if you don't close till 1a.m.????????? I work in food service and I get it but like..be fr

Caroline C.

Yummy pizza, always fast and hot, workers always nice. Deserves better reviews :) go here for sure

Scott

Best afterthought pizza I've ever had! Friend and I closed down the nearby brewery (beervana?) And came here afterward. Excellent choice and my friend is a vegetarian, so it's just as good for them as well. There was only one person in the place, but they were personable, friendly and courteous (which was unexpected and very welcome). Excellent pizza and my family is from Chicago, so I'm versed. Enjoy!

Mikel Candusso

I went to Chanellos for pickup order. The restaurant environment isn't inviting at all. The dinning room tables were filled with pizza boxes. The glass windows, counter tops, and tables were unclean. It took approx 15mins for people in the kitchen to greet me and take my order. Inside the kitchen looked unorganized and uncleaned. It took 25mins to receive my order. I ordered a large meat-lovers pizza and garlic wings. The total came to $35. When I got home, the pizza tasted under cooked and the garlic wings were extremely dry and overcooked. The food wasn't good at all and was extremely over priced. I definitely do not recommend this place.

Kae-Kae Blacc

I ordered a meal and never received it, when my mom called to inquire about our order she was met with terrible customer service. The worker yelled at my mom and accused our neighbors of stealing our food instead of acknowledging that his driver delivered to the wrong address.

Kevin Elder

Foodtec order site keeps refusing a perfectly good debit card.Don't tell a customer they have a credit for food items and then forget to enter it in the customers account.

Pose Camera

Horrible. Nobody answers the phone & only one rude person working in store --ignoring customers while the phone rings endlessly. Avoid this location.

Julia Brown

Order online pickup .I had to wait 20 minutes more minutes and food was cold !

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