Chick-fil-A

12128 Jefferson Ave, Newport News
(757) 882-8844

Recent Reviews

Bullwinkle75

First, hands down CFA Food is the best. Fresh, Hot, and Tasty. Service is the Fast Food industry model. No one else co.es close. And finally, the atmosphere is again at the top of their industry. Friendly, courteous, and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My 12 Count Nuggets, Chick Sandwich and Fries, Chick-Fil-A Waffle Potato Fries 2 Packs of Avocado Ranch and BBQ Sauce

I O

How are you going to look me dead in the face, read back my order, and STILL PUT IT IN WRONG?This location definitely takes advantage of the fact that it's in a busy area and that people (especially the drive through) don't want to stay longer than necessary. It's a nightmare trying to get into their lot, they have like a bunch of knocked down poles.Check your receipts and your bags before leaving folks. They're happy to charge your card and not follow through on their end with what you paid for.Amina do better.

Atmosphere: 1

Food: 3

Service: 1

tracy the jazz lifer

Very wonderful staff ?

Brenda Carrillo

I visit this chick fil a probably every other week and always served with respect and speed so no complaints there. I will say, everytime I come through and order a fry I’m served the bare minimum I’d say. Just disappointed I pay full price and only receive so little.

Atmosphere: 5

Food: 3

Service: 5

Russell Wimbrough

Some of the employees have attitudes in this store and especially the head lady in the back.

Atmosphere: 1

Food: 5

Service: 1

Johnny Taylor

It's just a great place to grab a good meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Raymond Dominguez

They know how to Chick Fil A!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My 12 Count Nuggets, Side Salad, Grilled Chicken Sandwich, Cobb Salad, Chocolate Chunk Cookie, Chick-Fil-A Sandwich Meal, Grilled Nuggets, Breakfast Filets, Chick Sandwich and Fries, French Fries, Hash Brown Scramble Bowl, Spicy Chicken Sandwich

Cambayses Kermani

These people were great, I had taken my nieces and nephews out, and I wanted to save some money so I didn’t order anything for myself and they hooked me up with their free sample of tenders and fries. Super grateful.

Atmosphere: 5

Food: 5

Service: 5

Brittany Strauss

Always a wonderful experience at this location!

Atmosphere: 5

Food: 5

Service: 5

Roberta Lipford

This restaurant was so helpful. I asked if I could get the chicken minis without honey butter because a teacher was allergic. They said no problem but there might be a little wait. But soon as I got to the window to pay they were ready. Worrying about that I forgot to order a five piece nugget. I got to the window and asked if I could add it ( if not that was ok). They again said no problem and got them right away. Thank you so much for the great customer service.

Food: 5

Service: 5

Jennifer Thompson

Friendly staff, prompt

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cobb Salad

Karl Adams

Fries are hit or miss.Sometimes nice and fresh or a little soggy.And, never filled to the top.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: My 12 Count Nuggets, Spicy Chicken Sandwich

Charles Mooney

Lately the fry game at Chick-fil-A has been weak! I remember the waffle fries always being nice and crispy. Now they always seem to be soft and wilted.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cobb Salad, Spicy Chicken Sandwich

Donna Carter

There's always two lines at lunch time however they move very quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My 12 Count Nuggets, Macaroni, Chick-Fil-A Waffle Potato Fries 2 Packs of Avocado Ranch and BBQ Sauce

TERRY TIBBSGriffin

I always enjoy what I order from chick fil a, including the service.

Atmosphere: 5

Food: 5

Service: 5

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