Rather rude staff comparative to other chicfilas, especially for a place that states to be a community center that sells chicken.
Atmosphere: 2
Food: 4
Service: 2
Ernisha Jones
Chick-fil-A really needs to step up how they now treat customers and how they service. It wasn't clean or extra friendly as it used to be.
Atmosphere: 1
Food: 3
Service: 3
Alex Smith
Good food but service is terrible you'll be standing up there for 10 minutes with dozens of employees walking past you not batting an eye or even trying to assist you and you have to speak up or get in the way before they actually assist you.
Atmosphere: 2
Food: 5
Service: 1
Le'Sean Robinson
Grade + as
Atmosphere: 5
Food: 5
Service: 5
Shanease Parker
I work at Mall and Lauren was a such a joy delivering my food! My co-workers speak so highly of her and we love the service she offers when she comes to bring our meals. She is always very kind and knowledgeable of any questions we have. And PLUS SHE MAKES REALLY GOOD SWEET TEA! Keep up the work doll. ❤️
Atmosphere: 4
Food: 3
Service: 5
Ty in VA
Great food. Great service.
Atmosphere: 3
Food: 5
Service: 5
May Harvey
5 star because they have a dine in option that they can deliver to store inside the mall . We can now enjoy our 30 mins break !!!
Food: 5
Service: 5
Recommended dishes: Fries, Market Salad
Clemen Estaya (CeCe)
Absolutely a very good place to eat and be safe and healthy..foods delicious.
Atmosphere: 5
Food: 5
Service: 5
Amelia Naranjo
Medium fries? Half empty .. ? check your order before leave .
Listen there's nothing wrong with this place, I just don't get the hype.
Atmosphere: 3
Food: 3
Service: 3
David Teem
A while back I was out with some kids. We were in Patrick Henry Mall and they decided to get some chic fil a. We order as normal but it takes a long time. Folks coma and go but we are still waiting. Around 20 minutes later the manager asks us what we ordered. Apparently they forgot us.It happens. He gets us set and gives me a coupon for a free chicken sandwich. I didn’t ask for anything but it was a nice gesture and that is what I have always liked about chic fil a. They take care of their customers. If you are going to sell a 7 dollar chicken sandwich you have to make the experience worth 7 dollars.Today I was out with one of my kids and she wanted to go to chic fil a. I thought that’s cool, I have a coupon for a free chicken sandwich!Apparently the coupon expired. It was in the fine print. I have been carrying this stupid worthless coupon in my wallet for a few months (how often do you go to the mall chic fil a?). Why hand me an expiring coupon? You didn’t have to give me anything. I wasn’t complaining.So the folks at chick fil a did not give me a free spicy chicken sandwich with pepper jack cheese. I guess they just tossed it. Or they ate it?Anyhow, these are my only two experiences with that particular chick fil a. I did not find the customer service up to snuff.
Atmosphere: 3
Food: 5
Service: 1
Sacha Lynch
Kids love it, don't know how 5 tiny chicken pieces fill them up.
Atmosphere: 5
Food: 5
Service: 5
Shawn Cunha
Great tasting food amazing customer service they are the
Atmosphere: 5
Food: 5
Service: 5
Robin
Our favorite items here are the market salad with chicken and a cookie for dessert. The best!
Lemonade shake
Atmosphere: 4
Food: 4
Service: 4
Rather rude staff comparative to other chicfilas, especially for a place that states to be a community center that sells chicken.
Atmosphere: 2
Food: 4
Service: 2
Chick-fil-A really needs to step up how they now treat customers and how they service. It wasn't clean or extra friendly as it used to be.
Atmosphere: 1
Food: 3
Service: 3
Good food but service is terrible you'll be standing up there for 10 minutes with dozens of employees walking past you not batting an eye or even trying to assist you and you have to speak up or get in the way before they actually assist you.
Atmosphere: 2
Food: 5
Service: 1
Grade + as
Atmosphere: 5
Food: 5
Service: 5
I work at Mall and Lauren was a such a joy delivering my food! My co-workers speak so highly of her and we love the service she offers when she comes to bring our meals. She is always very kind and knowledgeable of any questions we have. And PLUS SHE MAKES REALLY GOOD SWEET TEA! Keep up the work doll. ❤️
Atmosphere: 4
Food: 3
Service: 5
Great food. Great service.
Atmosphere: 3
Food: 5
Service: 5
5 star because they have a dine in option that they can deliver to store inside the mall . We can now enjoy our 30 mins break !!!
Food: 5
Service: 5
Recommended dishes: Fries, Market Salad
Absolutely a very good place to eat and be safe and healthy..foods delicious.
Atmosphere: 5
Food: 5
Service: 5
Medium fries? Half empty .. ? check your order before leave .
Restaurantji Recommends
Listen there's nothing wrong with this place, I just don't get the hype.
Atmosphere: 3
Food: 3
Service: 3
A while back I was out with some kids. We were in Patrick Henry Mall and they decided to get some chic fil a. We order as normal but it takes a long time. Folks coma and go but we are still waiting. Around 20 minutes later the manager asks us what we ordered. Apparently they forgot us.It happens. He gets us set and gives me a coupon for a free chicken sandwich. I didn’t ask for anything but it was a nice gesture and that is what I have always liked about chic fil a. They take care of their customers. If you are going to sell a 7 dollar chicken sandwich you have to make the experience worth 7 dollars.Today I was out with one of my kids and she wanted to go to chic fil a. I thought that’s cool, I have a coupon for a free chicken sandwich!Apparently the coupon expired. It was in the fine print. I have been carrying this stupid worthless coupon in my wallet for a few months (how often do you go to the mall chic fil a?). Why hand me an expiring coupon? You didn’t have to give me anything. I wasn’t complaining.So the folks at chick fil a did not give me a free spicy chicken sandwich with pepper jack cheese. I guess they just tossed it. Or they ate it?Anyhow, these are my only two experiences with that particular chick fil a. I did not find the customer service up to snuff.
Atmosphere: 3
Food: 5
Service: 1
Kids love it, don't know how 5 tiny chicken pieces fill them up.
Atmosphere: 5
Food: 5
Service: 5
Great tasting food amazing customer service they are the
Atmosphere: 5
Food: 5
Service: 5
Our favorite items here are the market salad with chicken and a cookie for dessert. The best!
Atmosphere: 5
Food: 5
Service: 5