Hardee’s

13165 Jefferson Ave, Newport News
(757) 989-8905

Recent Reviews

David McGinnis

The foods good and some employees friendly and some not but biggest issue is how slow they are. They average about 5-10 minutes per car in the drive thru and commonly 10+ cars in line. I don't think I've ever been in drive thru for less than 30 minutes. It's common to see people get angry waiting so long and leave line honking and cursing as they drive off. I don't understand why this location is so slow.

Atmosphere: 3

Food: 4

Service: 2

K Brooks

Order taker was VERY pleasant said she was a manager .Excellent !!

Atmosphere: 5

Food: 4

Service: 5

Arthur Cole

Average store. Its clean.

Atmosphere: 3

Food: 3

Service: 3

Elijah Wrenn

So here's the deal, my wife and I went to this location and went to the drive thru. There was a tall young lady wearing glasses and a short Hispanic male working there tonight. Our order took longer so we went inside the store. As we were inside, we over heard the cook saying that if we pay for it we wait for it as they were serving other customers there food. We were never rude towards these employees. We feel discriminated because of our aesthetic. We want immediate action done to these employees since they were talking bad about us behind our back. I tried calling the corporate number but as usual, we have to get on some stupid website to share our experience. As of right now we won't come back until these employees get terminated.

Troy Mercury

Great fast food place to go in the morning , they move

Atmosphere: 5

Food: 5

Service: 5

Atiakay Rodgers

Had breakfast here a few times, and the biscuits aren't what they should be. Too doughyPrices are high as well. Not many specials offered.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Sausage Biscuit, Sausage Biscuit Combo, Original Angus Burger Combo, Onion Rings

Ryan Chapman

They got mad when I ordered breakfast and never bought me my food.

Atmosphere: 1

Food: 1

Service: 1

Jean Brown

This location is the ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hand-Breaded Chicken Tenders Box, The Big Hardee, Sausage Biscuit

Jeff Graves

At this particular location I had a wonderful experience with the workers during the evening.The workers are two female employees, one light skinned younger her peer beautiful chocolate both did exceptionally well providing information. We were greeted with smiles also great hospitality, I would definitely recommend family& friends to this location.

Atmosphere: 5

Service: 5

Dynamis

Much improved at this particular Hardee's. The service was great and they even gave me a military discount! Order was correct, the food was good and the insude was very clean! Haven't seen Hardee's operate this way in a long time! I will definitely go back to this location!

Atmosphere: 4

Food: 5

Service: 5

Shirley K

Bring back the cinnamon raisin biscuits for good!

Food: 5

Service: 5

Mike Pickett

Great bargain for a quick

Atmosphere: 5

Food: 5

Service: 5

Lorraine Lara

Delicious chicken sandwich ??!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

S “Sdot” R

Ordered the Nashville hot chicken and it’s a no for me. The chicken was fried hard, dry, old and smothered with hot sauce. The biscuit was also dry. There’s no way at 8 in the morning the food isn’t fresh. Do better Hardee’s… Customer service at the window and drive thru speaker were good though

Food: 1

Service: 5

Callie Royal

While I ordered I was asked if I would wait 7 minutes for apple turnovers, this was at 8:20, I said of course. When I got to the window the young lady asked her co worker if she has dropped the pies the response was no, and the time was 8:26. I was given my food at 8:32 and it was incorrect. I had asked to substitute slaw for fries. I was then asked to pull up and revived my correct order at 9:37.

Atmosphere: 1

Food: 1

Service: 1

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