Decided to try this location because out of all ihops in the area it had the highest star rating. Our server didn’t care about anything we needed. My fiancé and I had asked for a half sweet, half unsweet tea. Only to end up receiving half tea/half lemonade… WHEN DID I SAY LEMONADE. We hadn’t seen him so I had to call someone else’s attention and was told the server would be told the correct drinks. He came back without drinks and said “unsweet tea?” ??♀️ I replied with what we wanted. He came back with the correct drinks and I saw an AirPod in his ear. Instantly knew this wasn’t going to be a pleasant outing. We ordered and I really thought that anything else couldn’t go wrong. My fiancé ordered the big steak omelette(no customization) and I ordered a BELGIAN WAFFLE combo(2 eggs scrambled with cheese, hash-browns, choice of 2 sausage or 2 bacon. I asked for bacon and then a side of 2 sausage because I wanted both). Saw him one time before our food finally came out (drinks were low) and he said the food would be out in a moment. My fiancé got his meal piping hot. My meal was of course room temp and WRONG. I got served pancakes, 1 egg no cheese, 1 sausage link and 1 bacon piece. I looked at this meal like my whole life had been a lie. No way was I paying $15 for something I didn’t order. I told him what it was supposed to be and he came back 5 times 3 times each with a plate of food ??♀️ first plate was 2 bacon, second was 2 sausage and the third plate was 2 eggs with cheese. Mind you each arrival was 3+ minutes apart. Was I supposed to just let the food in front of me get cold while I wait for the rest?? Honestly I guess I could’ve because the food was already room temp when it came out. (I only needed one more sausage one more bacon and one more egg.) He brought back double so I ended up with more food than I could even eat but felt like I had to eat it or else I wasn’t valid to complain. After he brought the last plate he put the check on the table and we never saw him again. We needed refills. But I decided I didn’t even want to be in the building anymore. So now we needed drinks to go and a box. Waited hoping we could spot him. No luck. My fiancé had to stand up and a lady came over to ask if he needed anything. FINALLY got our stuff, paid and left. The lady took 20% off of only my meal. Imo if it were me I would’ve give the 20% off the ticket as a whole. Or not charged for the second meal but that’s just me I guess because what she gave us took like $3 off. ??♀️
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Steak Omelette
Anita Bethea
I love this location good food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler
Alex Sotak (AGRS)
Went today for Easter brunch. Looked forward to a nice meal. Very disappointed! My family of 2 adults and 2 children ordered, and only 50% of our meal showed up. I was left waiting on omlettes and some mozzarella sticks (because kids) for over 40 minutes. Meanwhile, several other tables were served, but a couple of people walked out as well. When I overheard a staff member say how slammed they were I made a comment that I had been waiting 20 minutes by this time for the rest of my order and most of their restaurant was empty and the waiting area was the only place full. They said that the kitchen was behind on 20 online orders. I explained that online orders were not the ones stuck waiting in the restaurant. Food was cold (even though I saw kitchen staff microwaving everything), and each plate had a smaller portion size than the other. Complained to manager and staff who were rude and defensive. My recommendation - - keep driving and find your next meal elsewhere.
Atmosphere: 4
Food: 3
Service: 2
Diane Smith
The best thing about this visit was our servicer. She was very pleasant, very nice, helpful and not made sure we had everything we needed plus extra. Appreciate her .
Atmosphere: 5
Food: 5
Service: 5
Michele Glaspie
Our waitress Shavahn was terrific!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: New York Cheesecake Pancakes
Dakota Burlew
New owner does not support military or her staff. Favors online orders instead of dine in tables. Don't bother complaining though or you'll be told to go elsewhere. 10/10 would not spend your money here.
Atmosphere: 1
Food: 1
Recommended dishes: Big Steak Omelette
Patricia Floch
Staff was nice, food was good and came out quickly.
Atmosphere: 4
Food: 4
Service: 4
Heather Vass
The food is GREAT…WHEN you get it. The manager, Evelyn, stated that they take care of their online orders before dine in customers.So, order online and don’t support the servers that are doing what they can to earn an honest dollar.OR…say something next time you go to support the servers and possibly your hungry tummy!
Sharon Bennett
I Hop is my go to after visiting my Dr. and leaving with a Great Report. I'll sit and have the Spinach and Mushroom Omelette with either Grits or Hash brown, orange juice, coffee, and water.?
Malaina was absolutely the best waitress ever! She smiled, was extremely polite. The food was OK, not bad but not great but overall great experience due to Malaina. She deserve a promotion.
Atmosphere: 5
Food: 3
Service: 5
Kenneth Wampler
The best IHOP I’ve been to in this area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Steak Omelette, French Toast French Toast Combo, Kid Chocolate Chip Pancakes
Linda Kusar-Fischer
Great food best in the area.
Atmosphere: 4
Food: 5
Service: 5
Gary Reick
Everything goodThe apples on pancakes could have been heated as they cooled pancakes a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
Lay Graham
I went to IHOP for some breakfast. I was sitting at a table for 15 min and no one came over to greet me. Horrible service I will never come back again.
Decided to try this location because out of all ihops in the area it had the highest star rating. Our server didn’t care about anything we needed. My fiancé and I had asked for a half sweet, half unsweet tea. Only to end up receiving half tea/half lemonade… WHEN DID I SAY LEMONADE. We hadn’t seen him so I had to call someone else’s attention and was told the server would be told the correct drinks. He came back without drinks and said “unsweet tea?” ??♀️ I replied with what we wanted. He came back with the correct drinks and I saw an AirPod in his ear. Instantly knew this wasn’t going to be a pleasant outing. We ordered and I really thought that anything else couldn’t go wrong. My fiancé ordered the big steak omelette(no customization) and I ordered a BELGIAN WAFFLE combo(2 eggs scrambled with cheese, hash-browns, choice of 2 sausage or 2 bacon. I asked for bacon and then a side of 2 sausage because I wanted both). Saw him one time before our food finally came out (drinks were low) and he said the food would be out in a moment. My fiancé got his meal piping hot. My meal was of course room temp and WRONG. I got served pancakes, 1 egg no cheese, 1 sausage link and 1 bacon piece. I looked at this meal like my whole life had been a lie. No way was I paying $15 for something I didn’t order. I told him what it was supposed to be and he came back 5 times 3 times each with a plate of food ??♀️ first plate was 2 bacon, second was 2 sausage and the third plate was 2 eggs with cheese. Mind you each arrival was 3+ minutes apart. Was I supposed to just let the food in front of me get cold while I wait for the rest?? Honestly I guess I could’ve because the food was already room temp when it came out. (I only needed one more sausage one more bacon and one more egg.) He brought back double so I ended up with more food than I could even eat but felt like I had to eat it or else I wasn’t valid to complain. After he brought the last plate he put the check on the table and we never saw him again. We needed refills. But I decided I didn’t even want to be in the building anymore. So now we needed drinks to go and a box. Waited hoping we could spot him. No luck. My fiancé had to stand up and a lady came over to ask if he needed anything. FINALLY got our stuff, paid and left. The lady took 20% off of only my meal. Imo if it were me I would’ve give the 20% off the ticket as a whole. Or not charged for the second meal but that’s just me I guess because what she gave us took like $3 off. ??♀️
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Steak Omelette
I love this location good food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler
Went today for Easter brunch. Looked forward to a nice meal. Very disappointed! My family of 2 adults and 2 children ordered, and only 50% of our meal showed up. I was left waiting on omlettes and some mozzarella sticks (because kids) for over 40 minutes. Meanwhile, several other tables were served, but a couple of people walked out as well. When I overheard a staff member say how slammed they were I made a comment that I had been waiting 20 minutes by this time for the rest of my order and most of their restaurant was empty and the waiting area was the only place full. They said that the kitchen was behind on 20 online orders. I explained that online orders were not the ones stuck waiting in the restaurant. Food was cold (even though I saw kitchen staff microwaving everything), and each plate had a smaller portion size than the other. Complained to manager and staff who were rude and defensive. My recommendation - - keep driving and find your next meal elsewhere.
Atmosphere: 4
Food: 3
Service: 2
The best thing about this visit was our servicer. She was very pleasant, very nice, helpful and not made sure we had everything we needed plus extra. Appreciate her .
Atmosphere: 5
Food: 5
Service: 5
Our waitress Shavahn was terrific!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: New York Cheesecake Pancakes
New owner does not support military or her staff. Favors online orders instead of dine in tables. Don't bother complaining though or you'll be told to go elsewhere. 10/10 would not spend your money here.
Atmosphere: 1
Food: 1
Recommended dishes: Big Steak Omelette
Staff was nice, food was good and came out quickly.
Atmosphere: 4
Food: 4
Service: 4
The food is GREAT…WHEN you get it. The manager, Evelyn, stated that they take care of their online orders before dine in customers.So, order online and don’t support the servers that are doing what they can to earn an honest dollar.OR…say something next time you go to support the servers and possibly your hungry tummy!
I Hop is my go to after visiting my Dr. and leaving with a Great Report. I'll sit and have the Spinach and Mushroom Omelette with either Grits or Hash brown, orange juice, coffee, and water.?
Atmosphere: 5
Food: 5
Service: 5
Great food
Restaurantji Recommends
Malaina was absolutely the best waitress ever! She smiled, was extremely polite. The food was OK, not bad but not great but overall great experience due to Malaina. She deserve a promotion.
Atmosphere: 5
Food: 3
Service: 5
The best IHOP I’ve been to in this area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Steak Omelette, French Toast French Toast Combo, Kid Chocolate Chip Pancakes
Great food best in the area.
Atmosphere: 4
Food: 5
Service: 5
Everything goodThe apples on pancakes could have been heated as they cooled pancakes a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
I went to IHOP for some breakfast. I was sitting at a table for 15 min and no one came over to greet me. Horrible service I will never come back again.
Atmosphere: 1
Service: 1