TGI Fridays

12122 Jefferson Ave, Newport News
(757) 881-9788

Recent Reviews

Gail Modkins

Customer service from the front door to being seated and the waitress were truly awesome. My food was served within ten minutes, and the waitresse was very attentive.Parking: Evenly spaced spots to park.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bucket of Bones

Gina G

Service was cool, the food not so much. Manager was nice

Atmosphere: 4

Food: 2

Service: 4

jermaine bennett

I always have great service and amazing food. The staff is wonderful. Especially kee and isabella. The gm is friendly

Atmosphere: 5

Food: 5

Service: 5

Octavia Cheeks

I love going to Fridays the food is amazing 10 out of 10 . There drinks are so refreshing . I met one of the managers His name was Mike he was excellent!!!!!!!!!

Sedrick Weathers

One star is is more than sufficient! Absolutely disgusting! The fried fish and fried shrimp was not fresh at all. Missing items. Poor customer service. Thanks for making me cook more, because these restaurants ain't it. Almost fifty bucks for this garbage. Employees don't give a damn no more sad times...

Atmosphere: 1

Food: 1

Service: 1

Bilal Abdullah

It's the bees knees

Na’Jiah Lewis

We went to Fridays for my daughter’s birthday and our waitress was PHENOMENAL!! but the food was not that great my youngest had Mac n cheese and it tasted like spoiled milk it was horrible I had fries and they were undercooked! The spinach artichoke was cold!! My kids chicken tenders were severely overcooked there was no meat just skin it was hard for them to even bite! The ceiling looked to have mold I also went to the restroom and it smelled like raw sewage it was horrible!! I wouldn’t be surprised if they were to shut down soon .. my experience there was great beyond that we had the sweetest waitress she made sure we were comfortable and there was no way I could complain to her about the horrible food.. I like Fridays honestly just wish the food was better

Atmosphere: 5

Food: 1

Service: 5

Michael Becerra

They told us a 20 minute wait while we were the only ones waiting and sat there for almost an hour with no one to tell us anything about seating... Terrible and slow service we weren't the only ones to walk out as well

Service: 1

Dr. Caroline Kn

Food was horrible … Caesar salad dressing tasted like mayo…. bathroom was disgusting… service horrible … changed out three bad drinks and I decided to go without a drink during my meal… don’t waste your time here definitely a waste of time and money … waitress was clueless about menu didn’t even know if they had coke or Pepsi products smh …. And we didn’t even get all our food… price went up and food quality down smh … I hope they close …disguisting

Atmosphere: 1

Food: 1

Service: 1

mary

waited 20 minutes to be seated and didn't see a single employee, just about 5 other tables all waiting to have their orders taken.

Nikita Taylor

We dined in with some family members. It took us a while to be served, and it wasn't crowded. The tables and chairs were a little wobbly and outdated. The food was not cooked to our liking. The waitress did her best at serving us, but you can tell she needed more help with a party of 15. Could hire more workers and update equipment.

Atmosphere: 1

Food: 3

Service: 2

Mpress Kita !

Wow, wow,wow! Y'all, take this, we are trying to eat, these mo-fos just basically watch us. Then we asked for help. We the guy approached us and we started to talk, his homeboy called him and instead of seating us, or assisting us he chose to lose 3 customers to dab up his homeboy...WOW!!! No stars!

Atmosphere: 1

Service: 1

Tiffany Parr Echols

The waitress Isabella was great, always smiling and helpful. Food was hot even though it took a little bit. But over all I like going to this TGI Friday's. Need a few more staff members but overall me and my spouse enjoyed it.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Cheeseburger, Fries

William Barrack

Came in to treat my wife to a Valentine dinner and I wish I could say it was a pleasant experience. The service was slow, took 30 minutes just to get a glass of water for my wife I wanted an hour for a Red Bull slushy and all I got was a cup of ice and a Red Bull. The food wasn't cooked right had to send it back to be cooked longer and then I watched the server lick his fingers because he spilled sauce on them.

Atmosphere: 1

Food: 1

Service: 1

Lovely Rita

We decided to go here with our son the place was completely empty and we had to stand there and wait. At least 10 minutes before somebody came to seat us. By that time we god up and left We just didn't feel comfortable in this restaurant.

Atmosphere: 1

Food: 1

Service: 1

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