Auntie Anne's

300 Monticello Ave, Norfolk
(703) 774-4554

Recent Reviews

AlexDoesntDance

Never been to an Auntie Anne’s that wouldn’t do a cup of half cinnamon sugar and half original. :/ And I won’t be here again.

Atmosphere: 1

Food: 5

Service: 1

Jas C

Amazing customer service!

Apostle Will Williams

Got rid of sour cream pretzels which was the best they had in my estimation

Jason Loper

I walked here across from my college campus because it was convenient. The ladies were so nice and kind.

socialiteshaq011

There was a bug inside my pepperoni pretzel bag and the employee disregarded my observation. I asked to have a fresh one made instead and he tried to give me the pretzel back and gave me a refund. Will not return. Has bugs

Pretty Gamer

The staff is so rude and my cinnamon bite pretzel had hair in it. I’m officially done with aunt Anne’s.

Kel Sim

Order the MINI PRETZEL DOGS sold me old and over cooked product burnt bottoms and all this was my first time trying Auntie Anne's and will be my last I'll stick with Cinnabon.

Aaron Belmont

Service wasnt the best I have seen and the manager seems to have an attitude even towards her own employees.

Jason Urama

I ordered several pretzels and got to the counter to pay. THEY DO NOT ACCEPT CREDIT CARDS??? What? Every store in the mall accepts credit EXCEPT Auntie Anne's, warning.

Chelsea West

I wanted to use my reward points for a free pretzel and the cashier could not understand. Must have been lost in translation because English was not her first language. Very frustrating.

Eboni Johnson

Just got to the mall. They have nothing left and for the past 3 weeks I have bought 4 pretzels. And week after week the same sign. Is there a customer service number I can report this too.

Lauren Amory

Always in the mood for pretzels

King Sultan

WOW! I can't believe this place is so highly rated I guess I can't agree whether or not the food is any good. Because I left after witnessing POOR FOOD HANDELING. The cashier wearing gloves handling money counting change, then touching pretzels. DISCUSTING.

popandlock Griffin

Love they cinnamon pretzels

Jennifer Lynn

We ordered 5 salted pretzels with cheese dip. 1 cup with cheese dip. While he was ringing us up and taking my husband's credit card I handed the young man my phone with the reward app. He said sorry lady it's too late. I said politely maybe you could tell your customers about your rewards program and remind them to use the app.... He stated that's why there is a sign on the counter. I was a little shocked. There was a second young man who tried to fix the issue. The first young man stated the last time he tried to fix the issue it froze his computer and they were 20 minutes to closing. The second young man looked defeated. I appreciated him just attempting to remedy the situation. When we asked for our receipt. The first young man said he accidently balled it up and threw it away. Kindness goes a long way. Buying almost $30.00 worth of pretzels isn't a huge deal but it meant a lot to all our kids who it was a treat for. Very disappointed in this location.

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