Chick-fil-A

1501 Premium Outlets Blvd, Norfolk
(757) 500-4405

Recent Reviews

Shadow Crawler

Got extremely sick from eating at this location. Fries were undercooked and squishy.

Atmosphere: 4

Food: 1

Service: 5

Jack Angelinas

This is the closest chick fil a to my house so I frequently dine here. Each time, they do not give enough sauces. No matter how many I order through the app, they will only give 2 per meal. I have never seen a location so stingy for sauces.

Atmosphere: 3

Food: 4

Service: 1

Morgan Burgo

Whoever is taking orders outside needs to pay attention and listen to the customer. Asked for grilled and got fried. She never put in what sauces I asked for either. This holds up your line when people have to ask again at the window!

Service: 1

Renee Wesby

Yesterday I ordered the yogurt Greek parfait it was not good it taste like sour milk I tried to call bk 4 times today and twice yesterday day no one wld answer the phone this is extremely disappointed

Heidi Moffatt

I have gone there twice now and they have gotten my order wrong. Really disappointed. This started last week on a Wednesday and today!!

Atmosphere: 5

Food: 5

Service: 1

Jessie Vixen

Good dinner

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich, Nuggets, Chick-Fil-A Waffle Potato Fries

avitar20

I love chick fil-a

Atmosphere: 5

Food: 5

Service: 5

Dani

Ate from this chick fil a yesterday and my bf and I got food poisoning. Be careful!!!!

Food: 1

Jessica Teran

Love Chick-fil-A food. Wish they were open on Sundays.Kid-friendliness: Has a great kids menu and a play park

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Grilled Chicken, Nuggets

Ciara Flowers

My office orders from this location very often! This will be the last!!!! We are ONLY 3 mins away and found out when staff arrived with order that there was a $81 delivery fee. At the time of the delivery I then had residents in my office ready to eat their breakfast so I had no choice to pay. Doug (DM) is the person that delivered and honestly showed no empty. Tiffany which was on the phone to take the delivery fee seemed to care more than Doug. Mind you, someone took my order, another person called me back about the order and NO ONE mentioned such LARGE delivery fee. Again, this is NOT ok!Doug- Stated "we can take it back to the store". WRONG ANSWER DOUG!!!

Food: 5

Service: 1

Emily Weinstein

So I come here quite often, and I will say that I have never gotten great service through the drive-through. Typically people have attitudes or seem as if I’m unconvincing them. There are two girls in particular that have colored hair that’s bright colored and they are always rude and today I had amazing customer service from a girl named Kayla! In the drive-through line, she was so sweet and so kind and just seemed like she was a happy person, which just brightened up my day! People like her are what makes this company so great

Food: 5

Service: 5

Lorenzo West

Just found hair in my food! ???

Atmosphere: 1

Food: 1

Service: 1

Bobby R

A great Chick-fil-A. Staff was excellent, restaurant was extremely clean and the food was great!

Atmosphere: 3

Food: 4

Service: 5

Ben Campbell

Efficient, quick service and good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets, Chick-Fil-A Waffle Potato Fries, Deluxe Sandwich

Patricia Goff

I hate that they limit the sauce. Only two with a large frie, however, it could be me just spoiled.

Atmosphere: 5

Food: 5

Service: 5

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