App not working having hard times with rewards/internet problem
Atmosphere: 5
Food: 5
Service: 5
Jock McKay
Very clean store and the owners are super nice.
Atmosphere: 5
Food: 5
Service: 5
Ash Gonzales
The old people who work there are great!! Must
Service: 5
TREEK
I got the worst customer service yesterday that I have ever received and I’ve been to plenty subways! I was in between classes because I just started at TCC community college in Norfolk Virginia. The older lady discriminated against me and I feel violated since no one else was treated with such disgusting behavior. I came in line to get a wrap the older man fixed my wrap at first then when going to the vegetables The older lady came to fix my wrap. I asked about More cheese. She complained about me getting more cheese, which I said that I don’t mind paying for then I go to get my lettuce and things I was pointing at what I would like. She told me I could not point at my food I wanted, then proceeds to tell me once I asked for olives and more onions because she literally put three onions and four olives on my wrap she said that was her food, and I’m not going to waste her money she took away my wrap and told me to get out of the store for no reason again I did not have a problem paying extra if that was the case but I’ve never went to a subway where you could not get more olives or onions and That was a problem , I called the police and they did not come up there in time before I left. The lady started recording me on her phone and nicely the son gave me a few cookies because he saw how bad his mother, I’m assuming was treating me and she pointed at me and said that I would have to pay for that which he intercepted and said that he will pay for it because of her behavior I will be filing a complaint. This was the worst customer service I have received from a subway. EVER
Joshua Worley
Thank you for the great service, the owner was so kind and pleasant that I give this Subway a 10/10.
Atmosphere: 5
Food: 5
Service: 5
Evilucious Devilry
I ordered Doordash for this Subway. Two of my sandwiches were made incorrectly so I called to notify them of the mistake. The woman who answered the phone was very argumentive, she did not want to listen to what I had to say, she kept talking over me and interrupting me each time I rebuttal and she did not take accountability for the mistake she made. If anyone decides to eat at this establishment, it's best to walk in and WATCH them make your orders, other wise don't Doordash this store.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
Tara Smith
The Rolls are very Fresh along with the meatballs cooked ? Can't wait to return ?
Atmosphere: 5
Food: 5
Service: 5
Darryl Lawrence
The owners are very nice considering their store is in downtown Norfolk and having to deal with the homeless, cheap no tipping blk ppl, and the entitled who have moved into the condos that have now blocked the view of Waterside. The wife is very cultured and personable. Won't accept my tips but she says she's been franchising Subway for 35 years and is happy with her life.( in other words she's saying she manages and is well off financially)
Atmosphere: 5
Food: 5
Service: 5
Seth Ambort
What more can you ask for from a Subway? The location is right in the downtown area, it's clean, and the service is great. The owners are extremely hardworking and courteous. There's a reason this location is always busy!
I have been to this Subway several times (as it is in a convenient location) and no matter what time of day the bread is stale. I ask for extra tomatoes and pickles in my foot long and I get 6 slices of tomatoes and 7-8 pickles chips. The couple who works (possibly owns?) The shop are soft spoken and when I ask them to repeat their question they sometimes have given me attitude.
Atmosphere: 3
Food: 1
Service: 3
Nathan W
This is the best Subway I have ever eaten at! The owners are extremely hardworking, courteous and just great people! The food is fresh & fast. If you are in town please stop here to eat!
Atmosphere: 5
Food: 5
Service: 5
Robert Brickhouse
Told the older man behind the counter that the Flatbread had been hard he didn't understand what I was saying and made me one more hard sandwich will not go
Atmosphere: 5
Food: 2
Service: 1
Veronica
VERY CLEAN, nice inside, but the couple that works there wasn’t very friendly ??♀️
Atmosphere: 5
Food: 2
Service: 2
BEARCATCHR
The lady that made my sandwich today was the sweetest person ever! She was so nice and I really enjoyed chatting with her!
Extremely pleasant staff
Atmosphere: 5
Food: 5
Service: 5
App not working having hard times with rewards/internet problem
Atmosphere: 5
Food: 5
Service: 5
Very clean store and the owners are super nice.
Atmosphere: 5
Food: 5
Service: 5
The old people who work there are great!! Must
Service: 5
I got the worst customer service yesterday that I have ever received and I’ve been to plenty subways! I was in between classes because I just started at TCC community college in Norfolk Virginia. The older lady discriminated against me and I feel violated since no one else was treated with such disgusting behavior. I came in line to get a wrap the older man fixed my wrap at first then when going to the vegetables The older lady came to fix my wrap. I asked about More cheese. She complained about me getting more cheese, which I said that I don’t mind paying for then I go to get my lettuce and things I was pointing at what I would like. She told me I could not point at my food I wanted, then proceeds to tell me once I asked for olives and more onions because she literally put three onions and four olives on my wrap she said that was her food, and I’m not going to waste her money she took away my wrap and told me to get out of the store for no reason again I did not have a problem paying extra if that was the case but I’ve never went to a subway where you could not get more olives or onions and That was a problem , I called the police and they did not come up there in time before I left. The lady started recording me on her phone and nicely the son gave me a few cookies because he saw how bad his mother, I’m assuming was treating me and she pointed at me and said that I would have to pay for that which he intercepted and said that he will pay for it because of her behavior I will be filing a complaint. This was the worst customer service I have received from a subway. EVER
Thank you for the great service, the owner was so kind and pleasant that I give this Subway a 10/10.
Atmosphere: 5
Food: 5
Service: 5
I ordered Doordash for this Subway. Two of my sandwiches were made incorrectly so I called to notify them of the mistake. The woman who answered the phone was very argumentive, she did not want to listen to what I had to say, she kept talking over me and interrupting me each time I rebuttal and she did not take accountability for the mistake she made. If anyone decides to eat at this establishment, it's best to walk in and WATCH them make your orders, other wise don't Doordash this store.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
The Rolls are very Fresh along with the meatballs cooked ? Can't wait to return ?
Atmosphere: 5
Food: 5
Service: 5
The owners are very nice considering their store is in downtown Norfolk and having to deal with the homeless, cheap no tipping blk ppl, and the entitled who have moved into the condos that have now blocked the view of Waterside. The wife is very cultured and personable. Won't accept my tips but she says she's been franchising Subway for 35 years and is happy with her life.( in other words she's saying she manages and is well off financially)
Atmosphere: 5
Food: 5
Service: 5
What more can you ask for from a Subway? The location is right in the downtown area, it's clean, and the service is great. The owners are extremely hardworking and courteous. There's a reason this location is always busy!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been to this Subway several times (as it is in a convenient location) and no matter what time of day the bread is stale. I ask for extra tomatoes and pickles in my foot long and I get 6 slices of tomatoes and 7-8 pickles chips. The couple who works (possibly owns?) The shop are soft spoken and when I ask them to repeat their question they sometimes have given me attitude.
Atmosphere: 3
Food: 1
Service: 3
This is the best Subway I have ever eaten at! The owners are extremely hardworking, courteous and just great people! The food is fresh & fast. If you are in town please stop here to eat!
Atmosphere: 5
Food: 5
Service: 5
Told the older man behind the counter that the Flatbread had been hard he didn't understand what I was saying and made me one more hard sandwich will not go
Atmosphere: 5
Food: 2
Service: 1
VERY CLEAN, nice inside, but the couple that works there wasn’t very friendly ??♀️
Atmosphere: 5
Food: 2
Service: 2
The lady that made my sandwich today was the sweetest person ever! She was so nice and I really enjoyed chatting with her!
Food: 5
Service: 5