Randomly closed at 7:30 on a Friday? Google says it should be open and there are employees inside but they’ve got the store closed
Chap
Place is closed on random days, mobile orders will go through only for you to get there and they're closed. It's a gamble ordering here.
Morgan S.
Randomly closes at 7:30 on a Friday? Google says it should be open and there's employees inside but they've got the store closed.
Luis Arroyo
I never saw something like this. ?
Jeff Mack
This place is trash falling apart under staffed ordered spicy whopper melt was given a single patty with a pile of lettuce on top. When I got home and noticed the food was entitled wrong I drove back to correct it and was told that location doesn’t have spicy whopper melts. When asked why I was made some random sandwich I was again told they don’t have the ingredients. Why tf did you make me a random sandwich then? Got my money and wouldn’t give me a refund. Food was also cold like they just used what they had already sitting there all day. Also clipped the identifying store number off the top of the receipt I’m assuming in an attempt to prevent me from complaining or so they could falsify their own survey experience, most likely both. GM needs to step in and fix the problems here or close this site down. 1 star because they got my drink right
Quiera Smith
Employees working inside but no one ever came to drive thru window
Tat2d Jesus
Waited in drive through for 5min nobody answered. Went inside made eye contact with the employee sitting in the back of kitchen who then walked away without saying a word to me. My daughter and I left and went to mcdonalds instead.
Domonique Dom. G. Godette
The wait is always entirely too long and recently had an experience with food poisoning after consuming food from this location.
Methal Amin
the lady on the drive-thru window was super sweet. we got 2 kids meals and they didn't have the toys to go with them. so I had 2 disappointed kids, but they ate the food and said it was good.
Linda Cothron
Their Vanilla Icecream cones are the BOMBDIGGITY!!!!!!
This has to be the worst Burger King ever the waits are long inside or drive through ,workers are super ghetto and they mostly get your orders wrong oh and the food is always old never fresh.
Shayvon Ragsdale
Foods discussed me very very unprofessional will never eat there again
Larz Walker
Horrible slow service. I had one person in front of me in the drive-thru at 7pm. Ordered two for $5 (whopper and original chicken sandwich), small onion rings and two $1 chocolate shakes.Never even acknowledged me at the first window, until I went ahead and pulled up to the second window then they frantically waved their hands for me to backup. Paid, got the shakes and pulled up to the open second window again. After 20 minutes, they tried to give me the food for the car behind me. Then I had to wait another 15 minutes and she said "be careful with the onion rings. They just came out and that's what took so long.Well, after being a restaurant general manager for 7 years I know pretty well that no fryer based food takes over 5 minutes to cook. Not 35 minutes. But on top of that, I was starving so I went ahead and grabbed a couple of onion rings. Lukewarm at best. Really more COLD than warm but absolutely not fresh.There were also zero customers inside. So in a time period where a professional restaurant would have literally served SEVENTY drive through orders (30 seconds each), they managed to serve me and the truck behind me. And I saw 3 cashiers, 5 kitchen team members and an assistant or shift manager, basically walking around extremely slowly (one of the first things you learn in restaurant management is to work with a sense of urgency. It sets the tone for the entire restaurant. But if you have lazy, slow and unprofessional managers, everyone else will be lazy and slow as well.Been trying not to leave negative reviews lately, but for this place I've gotta say STAY AWAY IF YOU'RE LOOKING FOR "FAST FOOD". It's no easy feat, but I think in my 50 years, this has now taken the prize for the slowest most unprofessional restaurant I've had the misfortune of eating at. I absolutely will not EVER return to this location and this is two bad Burger King experiences in two weeks. So I love the 2 for $5 promotion but I might be taking some time off from the King after this one.I should say, however, that the girl who tried to give me the wrong order (there were only two customers and they managed to give both the wrong food. Wow). But she was actually pretty pleasant even though she lied absolutely about why it took so long and making fresh onion rings. I used to feel horrible when our 1.5 minute late timer would go off in my drive thru's, so I'm sure they were at least aware that the time was over 30 minutes during the last hour of the dinner rush. But I'm equally sure their drive thru service timers were completely disabled because it would have been making a constant insane amount of noise after just 5 minutes sitting at the window.In any event, it says something about the place that it's the closest fast food restaurant to Virginia State University and at 7pm on a Friday night, only two customers pulled in to the parking lot for 30 minutes! Most restaurants serve hundreds through the drive thru every hour during the 5-8pm rush. The local residents must already know. It's also on a corner with two hundred plus apartment complexes and literally no other fast food within several miles. But none of those people even bother trying the place.
Wanda Owen
It was nasty dry over cooked
Joseph Thomas III
I asked for 2 $1.oo bacon cheeseburgers but got regular cheeseburgers instead.
Randomly closed at 7:30 on a Friday? Google says it should be open and there are employees inside but they’ve got the store closed
Place is closed on random days, mobile orders will go through only for you to get there and they're closed. It's a gamble ordering here.
Randomly closes at 7:30 on a Friday? Google says it should be open and there's employees inside but they've got the store closed.
I never saw something like this. ?
This place is trash falling apart under staffed ordered spicy whopper melt was given a single patty with a pile of lettuce on top. When I got home and noticed the food was entitled wrong I drove back to correct it and was told that location doesn’t have spicy whopper melts. When asked why I was made some random sandwich I was again told they don’t have the ingredients. Why tf did you make me a random sandwich then? Got my money and wouldn’t give me a refund. Food was also cold like they just used what they had already sitting there all day. Also clipped the identifying store number off the top of the receipt I’m assuming in an attempt to prevent me from complaining or so they could falsify their own survey experience, most likely both. GM needs to step in and fix the problems here or close this site down. 1 star because they got my drink right
Employees working inside but no one ever came to drive thru window
Waited in drive through for 5min nobody answered. Went inside made eye contact with the employee sitting in the back of kitchen who then walked away without saying a word to me. My daughter and I left and went to mcdonalds instead.
The wait is always entirely too long and recently had an experience with food poisoning after consuming food from this location.
the lady on the drive-thru window was super sweet. we got 2 kids meals and they didn't have the toys to go with them. so I had 2 disappointed kids, but they ate the food and said it was good.
Their Vanilla Icecream cones are the BOMBDIGGITY!!!!!!
Restaurantji Recommends
This has to be the worst Burger King ever the waits are long inside or drive through ,workers are super ghetto and they mostly get your orders wrong oh and the food is always old never fresh.
Foods discussed me very very unprofessional will never eat there again
Horrible slow service. I had one person in front of me in the drive-thru at 7pm. Ordered two for $5 (whopper and original chicken sandwich), small onion rings and two $1 chocolate shakes.Never even acknowledged me at the first window, until I went ahead and pulled up to the second window then they frantically waved their hands for me to backup. Paid, got the shakes and pulled up to the open second window again. After 20 minutes, they tried to give me the food for the car behind me. Then I had to wait another 15 minutes and she said "be careful with the onion rings. They just came out and that's what took so long.Well, after being a restaurant general manager for 7 years I know pretty well that no fryer based food takes over 5 minutes to cook. Not 35 minutes. But on top of that, I was starving so I went ahead and grabbed a couple of onion rings. Lukewarm at best. Really more COLD than warm but absolutely not fresh.There were also zero customers inside. So in a time period where a professional restaurant would have literally served SEVENTY drive through orders (30 seconds each), they managed to serve me and the truck behind me. And I saw 3 cashiers, 5 kitchen team members and an assistant or shift manager, basically walking around extremely slowly (one of the first things you learn in restaurant management is to work with a sense of urgency. It sets the tone for the entire restaurant. But if you have lazy, slow and unprofessional managers, everyone else will be lazy and slow as well.Been trying not to leave negative reviews lately, but for this place I've gotta say STAY AWAY IF YOU'RE LOOKING FOR "FAST FOOD". It's no easy feat, but I think in my 50 years, this has now taken the prize for the slowest most unprofessional restaurant I've had the misfortune of eating at. I absolutely will not EVER return to this location and this is two bad Burger King experiences in two weeks. So I love the 2 for $5 promotion but I might be taking some time off from the King after this one.I should say, however, that the girl who tried to give me the wrong order (there were only two customers and they managed to give both the wrong food. Wow). But she was actually pretty pleasant even though she lied absolutely about why it took so long and making fresh onion rings. I used to feel horrible when our 1.5 minute late timer would go off in my drive thru's, so I'm sure they were at least aware that the time was over 30 minutes during the last hour of the dinner rush. But I'm equally sure their drive thru service timers were completely disabled because it would have been making a constant insane amount of noise after just 5 minutes sitting at the window.In any event, it says something about the place that it's the closest fast food restaurant to Virginia State University and at 7pm on a Friday night, only two customers pulled in to the parking lot for 30 minutes! Most restaurants serve hundreds through the drive thru every hour during the 5-8pm rush. The local residents must already know. It's also on a corner with two hundred plus apartment complexes and literally no other fast food within several miles. But none of those people even bother trying the place.
It was nasty dry over cooked
I asked for 2 $1.oo bacon cheeseburgers but got regular cheeseburgers instead.