Customers` Favorites
Customers` Favorites
“From the moment we walked in the door we were treated like royalty. Kayla was our server and when I say 1000 percent on her game this lady was the GOAT. She knew the menu like the back or her hand, she didn’t rush us, she had suggestions and why we should try. I am a very harsh critic when it comes to service and overall experience. When I say perfect timing on table manner I’m not exaggerating. She was on point from the time we sat down til the second we left. The only way to have this type of service is if the server have their fingers on the pulse, they have to care. Kayla cared. I’ve been all over the world and have eaten in 1000s of restaurants. This by far was the best meal I have eaten in 25 years. That doesn’t come easy from me, to impress me you need to check all the boxes. Food was spiced well and you could tell care was taken with prep all the way to Kayla picking it up from window. Let me also share this, one of the huge points Kayla made was: they don’t have a microwave in the kitchen. For people that enjoy good meals we appreciate this. I could go on but I’ll leave you with this: if Kayla had a bad day which I believe would be rare, because if her attention to detail, she would be leaps and bounds better than most servers in their good days. I’ve been in the service industry for 25 years and when I feel the urge to make sure everyone from the Management to the cooks know how great they are doing which is rare, I make it my mission before I leave to share how much I appreciate them. I’ll put this disclaimer out there: if you ever get questionable service or food from this establishment, I’ll buy you dinner. I stand by that! So often we are disappointed with service or food as a whole as a community, when someone is killing it, they need to be uplifted! Loved every second I was in this place and I have never said that about any restaurant ever in 40 years of dining out.“
“Had a great evening at The Taphouse. The beer selection was great with lots of local brews to choose from. We had the Sloggy Pants juicy IPA, the barrel aged cream ale and the Belgian Strong ale. All were good. For our meals we had the fish n chips, Mississippi roast panini and the old bay wings. All were good. The panini should have more meat in it to make it amazing. The service was great. Jess was bartending and waiting tables. She did an amazing job and was very personable. All together a relaxed chill vibe with good food and good beer. We were traveling through from DC back to Louisiana. Will definitely look to come back when passing through.“
Customers` Favorites
“The bartender / waitress was very helpful & patient with us taking our time deciding on ordering. Came to check on us & asked if we needed anything to let us know or hollar. We just waved our hand??Always enjoyed the relaxed atmosphere here with my bud?“
Customers` Favorites
“Cash/Card acceptedRestrooms availableFree public parkingGroup FriendlyFamily friendlyAdult beverages availableSmall BarLocated inside IHG Hotel, 1st floor lobby. Sustainers Pub is a small but quaint area. A good spot to come in and grab a few bite to eat on their limited menu. Area is limited on sitting, but they have a good selection of drinks.Overall a spot for people who don't want to travel very far off the installation, while wanting to grab a snack and few drinks. Televisions are available for watching sports. It might be short staffed, but workers are accomadating and friendly.“
Customers` Favorites
“They can't get an order correct, if you order a quesadilla they come back and tell you they ran out, then you order something else and your quesidilla comes to the table. Then about a week later we were early for lunch (only ones there) order a hamburger with no mayo and sweet tea, well got mayo and unsweetened tea.“
Customers` Favorites
“I have you give a shout out to Doug he was very attentive to our table and very polite and professional and this was during happy hour, so Doug was on the move the whole time and stayed pleasant the entire time. The food was hot and fresh and was served in a timely manner.“
Customers` Favorites
“Seems like dressings were watered down, especially blue cheese. Got charged for celery and carrots but had no celery or given extra carrots. Chicken was fried too gard and dry.Will try again. Maybe this was an off night. Staff was pleasant.“
Customers` Favorites
“Its been a long time since I have been to here. I had a bad experience years ago and never went back. But this time I have to say the food was really good. We sat at the bar and they were really welcoming suggested options and the food was fast. I have to say I will have to try them again soon.“
Customers` Favorites
“My last experience at Hooters of Chester was slightly different from previous experiences.First the good:The chocolate mousse cake was exceptional; definitely on par with the better desserts at restaurants like Cheesecake Factory Short Pump or Olive Garden. Great recommendation by the staff.My server (I ordered takeout) was cordial, attentive and willing to get my order correct.Restaurant looked clean and welcoming when I came in to pick up my order.The not so good:The 10-piece, bone-in, mild buffalo wings were not completely done. The meat was stringy and difficult to detach from the bone, which is indicative that they were not cooked long enough/ maybe rushed???-although they didn't seem that busy at the time. Now, this has never happened to me at this particular location, so I'll give them a pass, this time. The flavor was still decent and my 10-piece wings arrived with 14 pieces - so that partially atoned for the lack of complete doneness.OVERALLI still prefer Hooters wings over Buffalo Wild Wings, Wingstop, Applebee's, etcetera. And I still prefer this location compared to the Richmond Broad Street Hooters.Historically, the quality at this Chester location has been very good.“
Customers` Favorites
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“Well I gave you the best review possible a few weeks ago and it was terrible then. Today the garlic fries were great and I dont like fries much. The meatballs were warm but not hot that's why it is only one star. Serve hot food hot.Update the Chicken Parmesan was very good.The menu prices are lower than most the competition.“