Don’t bother with curbside. It takes upward of 15 minutes to get my food in the morning. I think I’m saving time avoiding the drive thru but I never have. Horrible. All I ordered was a 4 Ct mini and water.The staff are friendly and this Chick-fil-A is clean. But the parking is usually packed during the evening. But worth the wait for the food. updated- occasionally when I order pick up, they forget salt, other condiments when I had specifically asked for them. What has become a more of an annoyance is that charge extra for a large water. When I’m already spending $12 for a meal for one, I would expect all water to be free. I hate that they still try to nickel and dime me, and it seems to optional per location, and the north point chick fil a never charges extra. Update- if that’s the case, it should only be charged in store, and not the drive thru. If you wanted to deter that action, why wouldn’t all water cost 25 cents?
Do not go here. They allow customers to be made fun of and treat them dishonestly. They will promise you they will help you any way they can and help you any way you see fit but then turn around and say sorry we cannot help you because there is no order number. This location of Chick Fil A in Reston is unfortunately a bad apple
David Pietrucha
Good spicy chicken sandwiches!!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Baer
Usually good experience but this time definitely lacking!
Atmosphere: 5
Food: 1
Service: 1
Sam Stern
Consistently good service along with hot and fresh food, what else could you ask for? A Latino gentleman who wears glasses (I'll get his name next time and update) who I believe is a manager is always particularly nice to me as well. Even when I come in as a doordash driver instead of a customer he offers me a water cup and is very friendly. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Liz
Normally I have a really great experience here and have no complaints as everyone who works there is professional and friendly and the food is great, but the other day I took my drink to go to finish it, as one does, and I opened it to eat the ice, and towards the middle there was a roach exoskeleton and I was so disappointed and disgusted. I’m thinking it’s just a one off experience because it’s never happened before, but it was very off putting.
Atmosphere: 5
Food: 4
Service: 5
Franklyn Sanchez
Really fast is
Food: 5
Recommended dishes: Cobb Salad
David
I usually go to Chick Fil A regularly, but after tonight I'm not sure I'll go back to this location. I ordered a deluxe non spicy chicken sandwich meal with American Cheese, it was rung into the system as exactly what I ordered (as I saw on my receipt), even on the container it was in, it was what I ordered. However, I opened my sandwich box once I got home and discovered it was a spicy sandwich with Colby Jack, not American. Normally I would consider going back down there to talk about this with someone, but it's such a nightmare to get in or out of the place and the staff tonight was super cold to me (nothing like what I see at most Chick Fil A locations, I would've thought I was at McDonald's with how the staff was acting), I didn't think it was worth the effort. However those reading may be thinking I just had one bad experience and went nuts, that's not the case. This is the second time in a couple of months this has happened to me, down to last detail. I just figure Google is where more people can be warned that this location clearly isn't up to the same standards that most locations are at. The only reason I didn't give one star is I have had some experiences here that involved me getting the right food and having somewhat pleasant staff, but again it's still a nightmare getting in and out of.
I go to this location for lunch sometimes and even at its busiest they are incredibly fast and efficient. The line has looked pretty daunting a few times but it's still so quick and easy to get through. The staff is also excellent and friendly without being overbearing.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Jacqueline Layus
Mac and cheese is awesome.
Savannah Kadima
The tastiest fast food place in Reston.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
ANGIE HERNANDEZ
Mmmmmm Good thats
Atmosphere: 4
Food: 5
Service: 5
Robert Pierce
Nice and fresh quick meal coming home after long day on the road- and a fresh cookie for the
Don’t bother with curbside. It takes upward of 15 minutes to get my food in the morning. I think I’m saving time avoiding the drive thru but I never have. Horrible. All I ordered was a 4 Ct mini and water.The staff are friendly and this Chick-fil-A is clean. But the parking is usually packed during the evening. But worth the wait for the food. updated- occasionally when I order pick up, they forget salt, other condiments when I had specifically asked for them. What has become a more of an annoyance is that charge extra for a large water. When I’m already spending $12 for a meal for one, I would expect all water to be free. I hate that they still try to nickel and dime me, and it seems to optional per location, and the north point chick fil a never charges extra. Update- if that’s the case, it should only be charged in store, and not the drive thru. If you wanted to deter that action, why wouldn’t all water cost 25 cents?
Atmosphere: 2
Food: 4
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Sauce, Chick-Fil-A Waffle Potato Fries
Fast service. Staff is very helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwiches, Waffle Fries, Cobb Salad
Do not go here. They allow customers to be made fun of and treat them dishonestly. They will promise you they will help you any way they can and help you any way you see fit but then turn around and say sorry we cannot help you because there is no order number. This location of Chick Fil A in Reston is unfortunately a bad apple
Good spicy chicken sandwiches!!!
Atmosphere: 5
Food: 5
Service: 5
Usually good experience but this time definitely lacking!
Atmosphere: 5
Food: 1
Service: 1
Consistently good service along with hot and fresh food, what else could you ask for? A Latino gentleman who wears glasses (I'll get his name next time and update) who I believe is a manager is always particularly nice to me as well. Even when I come in as a doordash driver instead of a customer he offers me a water cup and is very friendly. Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Normally I have a really great experience here and have no complaints as everyone who works there is professional and friendly and the food is great, but the other day I took my drink to go to finish it, as one does, and I opened it to eat the ice, and towards the middle there was a roach exoskeleton and I was so disappointed and disgusted. I’m thinking it’s just a one off experience because it’s never happened before, but it was very off putting.
Atmosphere: 5
Food: 4
Service: 5
Really fast is
Food: 5
Recommended dishes: Cobb Salad
I usually go to Chick Fil A regularly, but after tonight I'm not sure I'll go back to this location. I ordered a deluxe non spicy chicken sandwich meal with American Cheese, it was rung into the system as exactly what I ordered (as I saw on my receipt), even on the container it was in, it was what I ordered. However, I opened my sandwich box once I got home and discovered it was a spicy sandwich with Colby Jack, not American. Normally I would consider going back down there to talk about this with someone, but it's such a nightmare to get in or out of the place and the staff tonight was super cold to me (nothing like what I see at most Chick Fil A locations, I would've thought I was at McDonald's with how the staff was acting), I didn't think it was worth the effort. However those reading may be thinking I just had one bad experience and went nuts, that's not the case. This is the second time in a couple of months this has happened to me, down to last detail. I just figure Google is where more people can be warned that this location clearly isn't up to the same standards that most locations are at. The only reason I didn't give one star is I have had some experiences here that involved me getting the right food and having somewhat pleasant staff, but again it's still a nightmare getting in and out of.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I go to this location for lunch sometimes and even at its busiest they are incredibly fast and efficient. The line has looked pretty daunting a few times but it's still so quick and easy to get through. The staff is also excellent and friendly without being overbearing.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Mac and cheese is awesome.
The tastiest fast food place in Reston.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Mmmmmm Good thats
Atmosphere: 4
Food: 5
Service: 5
Nice and fresh quick meal coming home after long day on the road- and a fresh cookie for the
Atmosphere: 5
Food: 5
Service: 5