I have been a loyal Saao customer for 2 years since I've moved to the area. Typically the food has been great, fast service for take out. I usually order chicken drunken noodle extra spicy and sometimes green curry. Yesterday I ordered my usual Chicken drunken noodle and the spice was incorrect and they offered to fix it another day for free. Today I ordered 2 of the same chicken drunken noodle extra spicy, I payed for one of them $15.85 and the other was "free". I come home and my food portion was half of a container each, and there was a hair in it, and they made the spice level inedible. I called the restaurant to make it right and they said that's the "best they can do" and denied giving me half portions although I am aware of them since I was a regular customer. If you're going to offer to make something right do it correctly and honestly. It's a shame I used to really like Saao.
Sebastian Vasquez Sebastian Vasquez
Food it’s very delicious and fresh , good quality in products, and the service is vero good … I’m fell so happyWheelchair accessibility: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls, Yellowtail Sashimi Lover, Fried Rice, Miso Soup, Pad Thai, Roll
rich richardson
Best Thai restaurant in Reston! Not only the food but the service as well!
Atmosphere: 5
Food: 5
Service: 5
Anna Pires
Amazing service and quality food, a must when I am back from collegeDietary restrictions: Dairy free
Sushi were very mediocre. Spicy rolls (ex: spicy tuna) were all the same and were basically sprinkled on top with sriracha(!). Come on?! Other rolls were also bland similar to each other. Not worth it.
Atmosphere: 3
Food: 3
Service: 4
Andrew
Sushi was great, atmosphere was awesome, and service was better!
Atmosphere: 5
Food: 5
Service: 5
Austin Register
Great sushi! Did not try the Thai, but the service and sushi were excellent!
Atmosphere: 5
Food: 5
Service: 5
Ricardo Martinez
Our server was amazingly attentive and friendly. The food was delicious - we ordered a variety of items and everyone was very pleased with their order.Vegetarian options: There is a good amount of vegetarian options, definitely recommend for a vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Gang Massaman, Pad Thai
Laura Shelton
Ordered on door dash and the pictures grossly misrepresented what we’d be receiving in our order. The portions were no where near worth the price, I genuinely thought we received the wrong order because what we got was about a third of what we were expecting based on the price. Very disappointing, wegmans has better sushi for better prices.
Fast, professional, quick, and really, really good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura Roll
Maksim Gurskiy
Awesome find while in town for work! Everything was amazing - apps and meal. I will definitely be back.The only issue I had was the sushi was advertised as an 8 piece roll and it came out with 6 instead. Unsure if that is always the case. Regardless, still very delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Tempura
Sam Stern
I've had Thai once or twice before, and my Mom never has, and tonight we both ordered and became Thai food fans and cant wait to order Saao again. I loved the Pad Thai w/Pork and Cruncy Spicy Tuna Roll, and my Mom really enjoyed her Drunken Noodles and Spring Rolls. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls & Nigiri, Spring Rolls, Pad Thai
Charity Quick
Great food and excellent service. It was great to find a Thai and sushi restaurant in one place. Our first visit was great. We will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad, Miso Soup, Tempura, Roll
Susan H.
For years, we've driven by this place but never thought to try it. I checked the Yelp reviews recently and saw they were good, so we decided to give it a try. We were here on a Sunday just before 5 p.m. which is the time they open on that day. There was no parking directly outside the place so, we needed to figure out where to park. Around the corner of the building was an entrance to a garage. We went inside and noticed that there were some handicapped spots which are a big help since my husband had a knee replacement. We walked back outside to the restaurant entrance. What we didn't know at the time was there was an entrance to a corridor next to the restaurant that connects to the garage so there's no need to walk in the rain as the outside part is covered. Once in the restaurant, we were immediately greeted and seated. The place is spacious with good spacing of the tables so no one feels cramped. Our server came to take our drink orders. I had a Thai iced tea which was well made and tasty. My husband had a Singha beer. We had looked at the menu at home. They have a Thai menu and a Japanese one, too. For starters, my husband had miso soup while I had seaweed soup (which is usually called wakame soup). My husband thought his miso while tasty was a bit too salty. I liked my soup. It had a generous amount of seaweed and good sized pieces of tofu in it. The broth was tasty and properly salted. For my main course, I chose "Pad Garlic" which consists of: "steamed mixed vegetables sauteed with garlic sauce". Jasmine rice is given with this meal. I chose chicken as my protein. The veggies were fresh ones and many could have been steamed a bit longer as they were tough to chew. Others were better prepared. The assortment was nice as it included a good selection of items. The biggest disappointment was that there wasn't even a hint of garlic in it. Had it been there, this dish would have been much better. The dish had white meat chicken, and while properly cooked, it lacked any flavor. My husband had better luck with his dish. He chose "SAAO cashew". For his protein, he chose fried shrimp. He really liked his dish. The sauce was a generous portion while the fried shrimp were jumbo ones. They didn't skimp on the cashews. This dish also comes with Jasmine rice. Service was good without being overbearing. As we ate, more customers arrived. We would go back again but I will order something different. Maybe we will try a Japanese entree or two.
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
I have been a loyal Saao customer for 2 years since I've moved to the area. Typically the food has been great, fast service for take out. I usually order chicken drunken noodle extra spicy and sometimes green curry. Yesterday I ordered my usual Chicken drunken noodle and the spice was incorrect and they offered to fix it another day for free. Today I ordered 2 of the same chicken drunken noodle extra spicy, I payed for one of them $15.85 and the other was "free". I come home and my food portion was half of a container each, and there was a hair in it, and they made the spice level inedible. I called the restaurant to make it right and they said that's the "best they can do" and denied giving me half portions although I am aware of them since I was a regular customer. If you're going to offer to make something right do it correctly and honestly. It's a shame I used to really like Saao.
Food it’s very delicious and fresh , good quality in products, and the service is vero good … I’m fell so happyWheelchair accessibility: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls, Yellowtail Sashimi Lover, Fried Rice, Miso Soup, Pad Thai, Roll
Best Thai restaurant in Reston! Not only the food but the service as well!
Atmosphere: 5
Food: 5
Service: 5
Amazing service and quality food, a must when I am back from collegeDietary restrictions: Dairy free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls & Nigiri, Sticky Rice
Sushi were very mediocre. Spicy rolls (ex: spicy tuna) were all the same and were basically sprinkled on top with sriracha(!). Come on?! Other rolls were also bland similar to each other. Not worth it.
Atmosphere: 3
Food: 3
Service: 4
Sushi was great, atmosphere was awesome, and service was better!
Atmosphere: 5
Food: 5
Service: 5
Great sushi! Did not try the Thai, but the service and sushi were excellent!
Atmosphere: 5
Food: 5
Service: 5
Our server was amazingly attentive and friendly. The food was delicious - we ordered a variety of items and everyone was very pleased with their order.Vegetarian options: There is a good amount of vegetarian options, definitely recommend for a vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Gang Massaman, Pad Thai
Ordered on door dash and the pictures grossly misrepresented what we’d be receiving in our order. The portions were no where near worth the price, I genuinely thought we received the wrong order because what we got was about a third of what we were expecting based on the price. Very disappointing, wegmans has better sushi for better prices.
Restaurantji Recommends
Fast, professional, quick, and really, really good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura Roll
Awesome find while in town for work! Everything was amazing - apps and meal. I will definitely be back.The only issue I had was the sushi was advertised as an 8 piece roll and it came out with 6 instead. Unsure if that is always the case. Regardless, still very delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Tempura
I've had Thai once or twice before, and my Mom never has, and tonight we both ordered and became Thai food fans and cant wait to order Saao again. I loved the Pad Thai w/Pork and Cruncy Spicy Tuna Roll, and my Mom really enjoyed her Drunken Noodles and Spring Rolls. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls & Nigiri, Spring Rolls, Pad Thai
Great food and excellent service. It was great to find a Thai and sushi restaurant in one place. Our first visit was great. We will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad, Miso Soup, Tempura, Roll
For years, we've driven by this place but never thought to try it. I checked the Yelp reviews recently and saw they were good, so we decided to give it a try. We were here on a Sunday just before 5 p.m. which is the time they open on that day. There was no parking directly outside the place so, we needed to figure out where to park. Around the corner of the building was an entrance to a garage. We went inside and noticed that there were some handicapped spots which are a big help since my husband had a knee replacement. We walked back outside to the restaurant entrance. What we didn't know at the time was there was an entrance to a corridor next to the restaurant that connects to the garage so there's no need to walk in the rain as the outside part is covered. Once in the restaurant, we were immediately greeted and seated. The place is spacious with good spacing of the tables so no one feels cramped. Our server came to take our drink orders. I had a Thai iced tea which was well made and tasty. My husband had a Singha beer. We had looked at the menu at home. They have a Thai menu and a Japanese one, too. For starters, my husband had miso soup while I had seaweed soup (which is usually called wakame soup). My husband thought his miso while tasty was a bit too salty. I liked my soup. It had a generous amount of seaweed and good sized pieces of tofu in it. The broth was tasty and properly salted. For my main course, I chose "Pad Garlic" which consists of: "steamed mixed vegetables sauteed with garlic sauce". Jasmine rice is given with this meal. I chose chicken as my protein. The veggies were fresh ones and many could have been steamed a bit longer as they were tough to chew. Others were better prepared. The assortment was nice as it included a good selection of items. The biggest disappointment was that there wasn't even a hint of garlic in it. Had it been there, this dish would have been much better. The dish had white meat chicken, and while properly cooked, it lacked any flavor. My husband had better luck with his dish. He chose "SAAO cashew". For his protein, he chose fried shrimp. He really liked his dish. The sauce was a generous portion while the fried shrimp were jumbo ones. They didn't skimp on the cashews. This dish also comes with Jasmine rice. Service was good without being overbearing. As we ate, more customers arrived. We would go back again but I will order something different. Maybe we will try a Japanese entree or two.