Only way to get an order correct is by using their app
Service: 2
Antonio De Hoyos
We had the pleasure of experiencing exceptional service from Kenneth during our recent visit to the Starbucks located in Plaza América. From the moment we walked in and were on the line, Kenneth greeted us with a warm smile and made us feel truly welcomed.Not only was Kenneth extremely friendly and personable, but he also demonstrated a deep knowledge of the menu and helped us navigate through the various options to find the perfect drink for us.What stood out the most was Kenneth's genuine care for each customer. He took the time to engage in friendly conversation, ensuring that our visit was not just about grabbing a quick coffee, but about creating a memorable experience.Kenneth's attention to detail and dedication to providing exceptional service truly set him apart. We left Starbucks feeling uplifted and grateful for the outstanding service we received. Kenneth's professionalism and positive attitude are a true asset to the Starbucks team at Plaza América.We highly recommend visiting this Starbucks location and having the pleasure of being served by Kenneth. Thank you for making our day brighter with your exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Richard
Incredible service!
Atmosphere: 5
Food: 5
Service: 5
Kristen Ryan
Everyone is so great in the morning! Super fast!! Super friendly!! Enjoy coming here!!Dietary restrictions: I am gluten free and vegan and I enjoy the pumpkin spice latte with almond milk and no whip.
Atmosphere: 5
Service: 5
Tayler S.
Danny is fantastic! Danny was super informative and recommended great beverages I'm glad I ordered!
Kamaraj K
Service topped the food experience - Lula, I believe, or I may be missing the name, offered a great service, attentive, caring and a jovial interaction... It is ultimately the people who create the best experience more than the place. The place was neat and clean, just like most Starbucks. One or two staff like the person I experienced make all the difference.
Atmosphere: 5
Food: 5
Service: 5
Justine Tucker
I came to Starbucks with my friend and I usually go to this Starbucks because they make my drinks sooo good. When I got to the register this nice lady Nike was working and gave me the best drink yet! Thankyou to the kind supportive team who always makes my drinks so good and a day to
Atmosphere: 5
Food: 5
Service: 5
Alyssa Sola
I will never come back here…My friend orders a drink… someone takes it. We tell the barista. The barista says to my friend “well you were debating on this drink anyway”.My friend says “we’ll can I try it”BARISTA rolls her eyes… hands her an espresso cup of it… giving us attitude the entire time that it’s somehow OUR FAULT none of your staff call out names for beverages… or care to practice good business practices like making sure ur customers receive their orders.. but I’m not writing this review over the misplaced 10$ from my account.. I’m writing this review because of the barista that turned around and said TO THE MANAGER “well the names are on the cups”I HEAR YOU I AM NOT DEAF.Also, implying the people who give you ur paycheck are STUPID is not a good look. Develop some professionalism… the blonde girl with the color in her hair… needs to be removed from staff… you have one job. Make my food/beverages… if she is so dead set on not doing that why does she work for this company?I have already contacted corporate… maybe don’t be disrespectful to customers because they ordered something ON YOUR MENU and you didn’t have the business sense to make sure she received her order
Atmosphere: 1
Food: 1
Service: 1
C Hogan
Very tiny location, but convenient. Felt a little tight and kind of dusty. The staff was pleasant and my drink was yummy.
I am still impressed that so many Starbucks still deliver such good quality service and product. Some are poorly run but for the most part Starbucks is a reliable source for good coffee and reasonably healthy, overpriced food.
Elvira Woodburn
Human named Liv helped us, they're an MVP, made us feel welcome and legitimately made this morning amazing for my partner and I!We will be back to annoy them, and if you're reading this, you should too!
Atmosphere: 5
Food: 5
Service: 5
Angela Harpalani
Plaza America Starbucks was great! Customer service is outstanding.
Atmosphere: 5
Service: 5
Kati Lichi
This is my favorite Starbucks location. This has been my go-to location for a year now since moving to the area. The staff are so friendly and the drinks are made consistently. I’m always greeted with a hello and a goodbye. Thanks for all you do!
Four Star
Very friendly employees. Followed and listened to my instructions closely ?
Nothing special. It's a Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Only way to get an order correct is by using their app
Service: 2
We had the pleasure of experiencing exceptional service from Kenneth during our recent visit to the Starbucks located in Plaza América. From the moment we walked in and were on the line, Kenneth greeted us with a warm smile and made us feel truly welcomed.Not only was Kenneth extremely friendly and personable, but he also demonstrated a deep knowledge of the menu and helped us navigate through the various options to find the perfect drink for us.What stood out the most was Kenneth's genuine care for each customer. He took the time to engage in friendly conversation, ensuring that our visit was not just about grabbing a quick coffee, but about creating a memorable experience.Kenneth's attention to detail and dedication to providing exceptional service truly set him apart. We left Starbucks feeling uplifted and grateful for the outstanding service we received. Kenneth's professionalism and positive attitude are a true asset to the Starbucks team at Plaza América.We highly recommend visiting this Starbucks location and having the pleasure of being served by Kenneth. Thank you for making our day brighter with your exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Incredible service!
Atmosphere: 5
Food: 5
Service: 5
Everyone is so great in the morning! Super fast!! Super friendly!! Enjoy coming here!!Dietary restrictions: I am gluten free and vegan and I enjoy the pumpkin spice latte with almond milk and no whip.
Atmosphere: 5
Service: 5
Danny is fantastic! Danny was super informative and recommended great beverages I'm glad I ordered!
Service topped the food experience - Lula, I believe, or I may be missing the name, offered a great service, attentive, caring and a jovial interaction... It is ultimately the people who create the best experience more than the place. The place was neat and clean, just like most Starbucks. One or two staff like the person I experienced make all the difference.
Atmosphere: 5
Food: 5
Service: 5
I came to Starbucks with my friend and I usually go to this Starbucks because they make my drinks sooo good. When I got to the register this nice lady Nike was working and gave me the best drink yet! Thankyou to the kind supportive team who always makes my drinks so good and a day to
Atmosphere: 5
Food: 5
Service: 5
I will never come back here…My friend orders a drink… someone takes it. We tell the barista. The barista says to my friend “well you were debating on this drink anyway”.My friend says “we’ll can I try it”BARISTA rolls her eyes… hands her an espresso cup of it… giving us attitude the entire time that it’s somehow OUR FAULT none of your staff call out names for beverages… or care to practice good business practices like making sure ur customers receive their orders.. but I’m not writing this review over the misplaced 10$ from my account.. I’m writing this review because of the barista that turned around and said TO THE MANAGER “well the names are on the cups”I HEAR YOU I AM NOT DEAF.Also, implying the people who give you ur paycheck are STUPID is not a good look. Develop some professionalism… the blonde girl with the color in her hair… needs to be removed from staff… you have one job. Make my food/beverages… if she is so dead set on not doing that why does she work for this company?I have already contacted corporate… maybe don’t be disrespectful to customers because they ordered something ON YOUR MENU and you didn’t have the business sense to make sure she received her order
Atmosphere: 1
Food: 1
Service: 1
Very tiny location, but convenient. Felt a little tight and kind of dusty. The staff was pleasant and my drink was yummy.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
I am still impressed that so many Starbucks still deliver such good quality service and product. Some are poorly run but for the most part Starbucks is a reliable source for good coffee and reasonably healthy, overpriced food.
Human named Liv helped us, they're an MVP, made us feel welcome and legitimately made this morning amazing for my partner and I!We will be back to annoy them, and if you're reading this, you should too!
Atmosphere: 5
Food: 5
Service: 5
Plaza America Starbucks was great! Customer service is outstanding.
Atmosphere: 5
Service: 5
This is my favorite Starbucks location. This has been my go-to location for a year now since moving to the area. The staff are so friendly and the drinks are made consistently. I’m always greeted with a hello and a goodbye. Thanks for all you do!
Very friendly employees. Followed and listened to my instructions closely ?
Atmosphere: 4
Food: 5
Service: 5