Captain D's

4800 Williamsburg Rd, Richmond
(804) 222-0250

Recent Reviews

KILLAWATTS 804

Really love the food and service I received upon stopping by. I don't usually eat inside but so glad I did!!!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Giant Fish Sandwich Combo, Corn on the Cob, Giant Fish Sandwich, Baked Potato, Gallon of Tea

Joyce Noble

Everything was horrible wasted my money,food was dry and hard

Atmosphere: 1

Food: 1

Service: 1

Hugo Lopez III

Ordered it on Door Dash. All was hot and good. However, the Coleslaw was old as ####. It was nasty. Just missed a 5 star rating.

Food: 4

Service: 5

Recommended dishes: Fish and Shrimp Meal

Hannelore Brooks

Customer Service was not very friendly!!!

Food: 3

Service: 1

Recommended dishes: Fish and Shrimp Meal

Shanice Roberts

I have been eating at this location for a while now but the drive thru customer service was horrible. So I ordered my food along with 3 waters and 3 oreo cheesecakes and was only charged for 2 waters so I kindly brought up that I was only charged for 2 water even though I asked for 3 she stated that I didnt order that and I told her that I indeed asked for 3 waters as well as 3 cheesecake and she said that she didnt hear me and she couldn't charge and give me what I asked for because she had a damn line behind me.... Captain Ds use to be known for good food and customer service...not so much now. They missed the mark this time for sure. Oh and not to mention she didnt even acknowledge the damn cheesecakes. I started to call up there and speak to the manager but I didnt have the time nor the energy so here is my review. I will say the food good tho.

Atmosphere: 1

Food: 4

Service: 1

Dale Randall

It was ok!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Lunch Fish and Chips Add 5 Shrimp

Janis Warner

Mac and cheese is nearly always cold.

Food: 4

Service: 4

Recommended dishes: Hush Puppies

Jose Vazquez

Good food served quickly. Good place.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fish and Shrimp Meal

METRO CAMP

I purchased the family sampler and it was DELICIOUS !!!! The drive thru experience could've been better. After being served, I pulled over to check my order, everything was fine EXCEPT I did not receive any ketchup, tartar sauce or cocktail sauce. I went inside to ask the manager to provide me with these, they did, but refused to give me an additional tartar sauce. After I mentioned he was on the phone the ENTIRE time, he became very uncomfortable and unprofessional. Nevertheless, he finally gave me another. Lol.... still NO KETCHUP !!!! I LOVE MY PEOPLE. ??

Atmosphere: 1

Food: 5

Service: 3

Darnell Silver

Ms. Stephanie and her evening team was very polite and service was fast and excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clam Strips, Baked Potato, Butterfly Shrimp Fries, White Fish

Di L

Nice young lady who double checked my bag.But I wanted clams it was not on the menu but on the drive thru glass as I went around . Bread is always good .

Atmosphere: 5

Food: 3

Service: 5

James Herman

Chicken tenders looked as if they had been re cooked they was dry in the inside it was horrible!!!!!

Atmosphere: 3

Food: 1

Service: 2

Julia Lee

Stephanie the manger was awesome. The food was nice and hot. Great customer service. Thank you Stephanie and staff you all were awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Fries, Funnel Cake Stix, Hush Puppies

Mia Taylor

Stephanie was absolutely amazing..the food was hot and fresh! And the customer service was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Shrimp Meal

Sabrina Jefferson

I’ve had a few issues over time with this restaurant. Today is totally different! I always get the deluxe fish dinner with extra fish, shrimp and crab. For more than 20+ years I’ve never had the stuffed crab with plastic in it. I had a total of 4 crabs and 2 had the plastic substance in it. I called back to the store and the manager told me that it’s normal. I don’t agree because this never happened before and I eat here 5 times a month. This is so heart breaking, I can never eat this again. I’m sorry but Captain D’s has lost a family! I can’t move past this. This stuff doesn’t dissolve, it’s crumbly and clear. For the manager to just say oh it’s nothing really bothered me. 53 dollars wasted!!!!

Atmosphere: 3

Food: 2

Service: 4

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