CAVA

On Macy's Side, 11780 W Broad Street Located in, Building P2, Richmond
(804) 210-5949

Recent Reviews

Sue Salvatore

So healthy yet so tasty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greens and Grain Bowl

Samantha Ridley

So warm so caring!

Atmosphere: 5

Service: 5

Suresh Jhurani

Wonderful food and plenty of space to sit and eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Green and Grain Bowl Chicken Felafel Veggies with Tahini Sauce

Amy Koran

This is my favorite Cava location within the Richmond area. Consistently great flavor and well-stocked options. The staff is so friendly and helpful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greens and Grain Bowl

Nunya B.

Healthy choice - but the food is a little too formula based. Bench seats uncomfortable. There is no service - just order and take your tray of food. Sanitary but not too clean.

Lea Schmeer

Has to be the best CAVA in the whole world. Food quality is excellent and the staff is hardworking and kind. I don't know what their pay is, but double it, no triple it, because they deserve it.

Atmosphere: 5

Food: 5

Service: 5

Ronit Patel

cava is my favorite restaurant of all time now it’s absurd how good it

Atmosphere: 5

Food: 5

Service: 5

Dayana Orozco

very nice food and good service they are very kind.

Atmosphere: 5

Food: 5

Service: 5

Dan Jones

Not happy with the service at this location. They refused to give my daughter half rice and half lentils in a kids pita meal. They insisted it can only be a full portion of one or the other, but cannot be half & half. The manager wasn't interested in talking to us and just yelled from the other side of the room that "rules are rules". Doesn't make any sense to me - we're literally talking about two table spoons worth of lentils. So much for being able to choose your own toppings...

Atmosphere: 1

Food: 5

Service: 1

Logan Deyo

Somehow every other time I order online here, my bowl is half empty. I’ve ordered at a lot of locations and this one just skimps all the time. If I ask to get a little bit more after picking up there’s always an attitude.

Atmosphere: 4

Food: 4

Service: 2

Jodashde D.

I used to LOVE LOVE LOVE Cava but lately the bowls are way too salty. I can't believe this review needs 85 characters so I am adding more.

Mary Dowdy

We go to CAVA a few times a year since it opened. My son has been getting the same exact meal. Kids pita half rice/half lentils. This time they refused and said one or other even though it’s same amount of food. The employee behind the counter and the GM argued with me and told me I was wrong, Lol. I’m not. I really don’t see the big deal and why be rude to a customer over a spoon of lentils. We said we would pay extra. Said they don’t do that. Ok so how ridiculous. You have the ingredients and can’t do it?! Literally a restaurant where the concept is pick your sides/toppings. AND again we have been ordering this for 3 years and offered to pay extra (even though we never have in past) Horrible customer service. Eventually they allowed us to pay $1.50 extra for the same amount of food as if we had done all rice or all lentils. ? The passive aggressive GM kept giving us dirty little looks while we ate like we did something wrong by paying extra and just ordering what our son likes and has always ordered. Bathrooms were dirty as well and out of toilet paper and hand towels. There are plenty of restaurants in Short Pump with friendlier service and cleaner. We will opt there next time and stick to the CAVA in Midlothian.

Marquis G.

Very clean environment, always greeted when I walk in the door, and the food always settles in the right part of my belly. I think I have been to Cava at least 15 times in 3 months. I am never disappointed. My only thing that I need to get better at is being more adventurous with the menu. It's healthy, it taste clean and fresh. Go CAVA! This posting is for Short Pump not Willow Lawn. I think my last review was for Willow Lawn in error. Please Advise!

bharani talluri

Consistent in quality. Fast enough to plan out lunch pick up.Parking: Lots of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greens and Grain Bowl, Dressings, Gyro, Salad

Sasha Carter

Great food & hospitality!

Atmosphere: 5

Food: 5

Service: 5

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