Chick-fil-A

7125 Forest Hill Ave, Richmond
(804) 272-5050

Recent Reviews

Suzanne Steele

Everyone was very nice and of course the food was delicious. My rating would have been a 5 if they hadn't forgotten one of my items and my sauce. But I will be back, I'm sure.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich

Cal

Hey food is goodVegetarian options: Good good

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

NyAsia Lanier

I went to this chick-fil-a and ordered a spicy chicken sandwich meal with a large drink. I proceeded to drink my beverage and when I did not want anymore of my beverage, I poured it out in the sink and it was a HUGE roach in my drink! In the picture the only reason why it’s chopped in half is because I hit it as soon as it came out the cup. I was not expecting this at all. When I told the manager about the incident, he offered me a remake of my meal. He was very nice but this was absolutely disgusting. I always go to this location and this was very upsetting.

Shane Hammell

Very clean, and the atmosphere was great! Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Nugget Combo

Jay

Whenever I come here I just don’t feel like I get the Chick-fil-A experience/customer service like I do in the Chesterfield Plaza location. The drive thru here is very slow, they don’t have a mobile thru lane, and the customer service is poor. When I said “thank you” the employee just said “Mhm.” I never got a thank you in return, or you’re welcome, or even my pleasure.

Atmosphere: 1

Food: 5

Service: 1

Alex Jackson

What you would expect from Chik-fil-A. No issues. 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Sandwich and Fries, Nugget Combo, Nuggets De Pollo, Dr Pepper, Chick-Fil-A Chicken Biscuit, Chicken Biscuit with Potatoes Waffle Fries, Grilled Nuggets, Grilled Chicken Sandwich, Market Salad, Chicken or Sausage, Greek Yogurt Parfait

Jeffrey Arritt

Used the App for breakfast for our staff on a whim. Quick, hot and ready to get back to the office. Flawless service.

Atmosphere: 5

Food: 5

Service: 5

Aylynn

No sauce in the bag??‍♀️ Not gonna be spending money here and not get my sauces..

Food: 3

Service: 5

Donna Blackwell

Great friendly service and food!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Larry

The guy in lane 2 tonight was very rude distasteful and rushed me to order I forgot to order my son’s food and had to go to five guys after we left. He also blew vape smoke at my vehicle. I would not recommend this location . One bad apple ruined it for me. Very disappointing and so sad. Please do better next time Nathan!

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Chicken Sandwich and Fries, Nugget Combo

Megan Bryant

Never work for chick fil a !!!!!! Never buy without getting a receipt because they WILL NOT GIVE YOU A REFUND AND BARELY A RE MAKE !!! No matter how OFTEN YOU COME!!!!

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cobb Salad

Sam Herrera

They get my order wrong in the drive thru I politely go inside to talk to manager she says I need receipt I have it show it and still don’t want to give me my Mac n cheese they want me to pay for it. They gave me fries instead of what I asked for. Food was great but customer service and management is

Atmosphere: 1

Food: 5

Service: 1

Mirna Morán

They are the best chicken sandwiches I have ever eaten in my life.

Kyle Doughty

Doordash orders always missing the sauces. No attention to

Atmosphere: 2

Food: 3

Service: 2

Kylie Call

The last three times that I've ordered from here they have not included the sauces that I asked for. It always get rung up on the receipt, but they never actually give it to me.

Atmosphere: 1

Food: 1

Service: 1

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