Chipotle Mexican Grill

810 W Grace St, Richmond
(804) 254-9425

Recent Reviews

Villanueva

I like all chipotle food ?

Atmosphere: 5

Food: 5

Service: 5

Gabriannaa johnson

workers were very rude

Service: 1

Timofey

When are yall fixing those potholes when leaving the parking lot, they are insane.

Atmosphere: 5

Food: 5

Service: 5

Filming Forever

I appreciate that the employees are willing to double check that they don't use tree nuts or peanuts if you have allergies and the service is fast. Employees also change gloves if you have other, less severe allergies.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Large Queso & Large Chips, Chips

Chad Wannamaker

Chicken burnt beyond recognition, all of the salsa has ice crystals, rice is old, burrito shells are stiff and stale.

Atmosphere: 1

Food: 1

Service: 3

Devyani Shah

This has happened before as well. I am vegetarian and ordered a veggie bowl. I open to eat it later and it tastes weird and I see chicken/meat pieces in it. I would be more than happy to return the bowlVegetarian options: 9 out of 10 times they are out of veggies. And the times they do have it, 9/10 times you would end up getting a piece of meat in your food. Not even worth if free.

Atmosphere: 2

Food: 1

Service: 2

Debra Marshall-Webb

This location is usually on point. I was a little disappointed at the slowness and the way my food was prepared. But I'll be back. Looking real short staffed.Vegetarian options: A variety of beans and Rices and veggiesKid-friendliness: They love itWheelchair accessibility: No stairs or obstacles

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Large Queso & Large Chips

Georgia Twumasi

I was enjoying my food then i saw a bug on my taco??‍♀️

Atmosphere: 2

Food: 1

Service: 3

randy miller

Go there every so often. They are literally my neighbor. Never had a problem that i can think of.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Large Queso & Large Chips

brianna flenory

I swear everytime I try this place it just gets worse and worse. Always missing 50% of my order, entire bowl was DRENCHED IN BEAN JUICE????, the chicken had to be sitting out all day, and found a hair in my bowl last time. Don’t eat here.

Atmosphere: 1

Food: 1

Service: 1

Jordyn Brent

Food is fresh & staff is friendly. Portion sizes are extremely little & disproportionate so it’s not even worth it. They also charge $.67 for ONE salad dressing which I think is very money hungry considering this is a salad bar. Apparently it’s a “management” thing that’s causing the nickle and diming of students. Tried to dine in and was bothered by flies and ngnats the whole time. I’ll just drive to a further location from now on…

Untamed Gorilla (Ug)

Need to answer the phone because everything is not on the website... Always need extra things!!!!!

Food: 4

Service: 1

Ismael Moumbossy

The server did me so grimey... there's barely any chicken. At least give me a serving spoon full of chicken! I litterally watched her drop some chicken off the spoon. I ain't ever coming to this chipotle again. $10 for this????

Atmosphere: 3

Food: 1

Service: 1

Audrey Boone

don’t order online at this location. i’m not sure how it is inside but i’ve ordered online 3x and they’ve never gotten my order right. which is shocking considering i only get 3 things in my bowl. quite literally every ingredient that i had was wrong in some way. i got extra brown rice one time and somehow ended up with the TINIEST amount of white rice in my bowl ??? all 3x of ordering i add fajita veggies and they’re always missing. waste of money if you’re using OLO. you will NOT receive what you paid probably an absurd amount for

Atmosphere: 1

Food: 1

Service: 1

Kristy Carter

Food was good, service however was slow. I ordered online and had my pick up time for 5:40, I got there at 5:42 and had to wait 10 minutes for my food.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Burrito Bowl

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