Dunkin'

7021 Hull Street Rd, Richmond
(804) 675-1000

Recent Reviews

Elizabeth Lau

Worst service I've ever received. 20 min wait at drive through for a mobile order that was incorrectly made. Had to go in and the staff was rude

Atmosphere: 1

Food: 3

Service: 1

Ebony Mitchell

The young men in there are very nice and alert. Always make my coffee right. The only thing that displeased me about my visit today was the young lady that was in front when I walked in. No greeting. Just kept her back turned to me. I meannn “Someone will be with you soon.” Would suffice. Its simple, even if you’re not having a great day. That’s all! Thanks Dunkin’!?

Atmosphere: 2

Food: 5

Service: 4

Ki Mo

They supposed to close at 5 they closed at 4

Atmosphere: 1

Food: 1

Service: 1

Annie Heart

Extremely slow drive thru. I was the 3rd car in line and took 20 mns to drive out. Staff seemed confused, I had to ask for a receipt, and a straw.Vegetarian options: Soy milk for one. I don't really eat at Dunkin, I barely get coffee at them. But I'm pretty sure I've seen turkey bacon on the menu, and no meat in donuts

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Iced Latte

Patrik Pol

Please do not go, worst service and junky type and lazy staff. Don’t attend the customer; and says not making anything fresh, all are frozen foods only. That’s why not many people go there. This location should be closed down. 0/5 rating.

Atmosphere: 1

Food: 1

Service: 1

John J

The breakfast empanada was a nice change but the croissant sandwich was partially burnt (black not brown). Unfortunately I didn't notice until we had left.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Croissant

Simply Oli

Placed an online order, pull up and I'm told they have no more donuts and there's nothing they can do...no refund no alternatives. Give me a receipt and tell me to call when a manager is working.

Atmosphere: 1

Food: 1

Service: 1

Clay J

Service was great good sausage breakfast sandwich x2 absolutely disgusting me and my partner just tried it when we got home and unfortunately had to throw it directly in the trash so gross. Bacon one was okay.

Atmosphere: 4

Food: 1

Service: 5

John Paul Montervino

Super disappointed. I forgot to stop at my Dunkin near Woodlake and had to stop here. Place was filthy. I should have not even went in when I noticed five employees standing around and the parking lot looked like the aftermath at Woodstock. Give them the benefit of the doubt we went in any way. It really seemed to be a problem we were there to order doughnuts and coffee. They mumbled no smiles, never counted back my change and could not even say thank you. NEVER will I ever give back. Ohh and the other one by courthouse where the old Wendy's is is not any bit better. Look at my Dunkin app and see what I spend there in a month. I know what I'm talking about about. Nothing wrong with getting my coffee the way I like it a fresh donut or two and a smile. NOT at those two stores.

Atmosphere: 1

Food: 3

Service: 1

Patrick Stevens

Friendly staff, but the boston cremes here are a joke. The custard only goes 1/4 the length of the donut! I recently discovered that publix makes their own donuts, and they mop the floor with Dunkin'

Atmosphere: 3

Food: 2

Service: 4

Andre Taylor (Drdre79)

Good service associate lady with blond braids named

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

Eric Hampson

I don’t know what it is about this Dunkin, but they always take care of me. I appreciate it.

Service: 5

Rabbinur Haque

Staffs are very good here. When 2nd day I came I realized that Tara remembered my breakfast order...and I didn't have to mention again what I want. 1st day I had a request that " Please don't touch my food with any kind of meat when you make in ( because I am Muslim and only prefer halal meat)"...and The next day when I came I didn't need to mention. After that every day I came here. Thank you all of you guys and special thanks to Tara.

Atmosphere: 5

Food: 5

Service: 5

lubin Aldana

Slow and the manager has a bad attitude

mont diamonds

The main problem you have at this particular facility is a few unkempt guys with uncombed hair who act like young schoolgirls running their mouth instead of working won't ever go here again

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