I had a very disappointing experience at Dunkin' Donuts today. I bought a donut for my daughter, and when she was thirsty and asked for a drink of water, I was surprised that the staff wanted to charge me 75 cents just for tap water. This felt unreasonable and left a bad taste in our mouths. Definitely not what we expected from a well-known brand. It's safe to say that we found both the place and the management lacking in customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Philip Branagan
Nothing special ... just coffee ☕️ and a donut ?Nice place to take a break
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Allie Strouse
Shout out to Bruna who was a complete angel when I didn’t know which drinks were dairy free. I don’t frequent DD so I was unsure of the menu. She was so kind, had the biggest smile and helped me find a drink I could have. Great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jason Nicholas
Update..When did we start charging 75 cents for a small water? I get paying something for the cup and straw and the worker carrying the cup and handing it out the window… but cmon yall.Always a great place! They have always given fast and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Cassidy Walker
everytime i come they always forget to hand out my food and it takes me to ask for it. a lot of the members aren’t friendly and have no manners. the food however is very good as well as the
Atmosphere: 3
Food: 5
Service: 1
Faith Harris
This can be a very busy Dunkin which is why you can’t go here expecting super fast check out. They do their best for how popular a location they are. The staff are always amazing and the place is always clean. This is definitely my favorite Dunkin in the area.
Atmosphere: 5
Food: 5
Service: 5
Alex Danno
Way way overpriced!! $19 for dozen donuts... absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Donuts
Casey McNeely
My favorite location!!! I have been coming here for years and love love love their coffee. I've seen a lot of employees and managers come and go over the years but they all know how to make some good coffee and are so polite. I enjoy coming here to get my iced coffee and sour cream donut :)
Atmosphere: 5
Food: 5
Service: 5
Grace Brunner
Our womens group used the conference room for 2 hours. We are very thankful and want to say a big Thank You to the management.
Service with a smile.. a young man , I think his name was Dylan, very polite and efficient!! Great to see young men with a great work attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake
Basher Zokari
Very bad customer service and unfriendly.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Donuts
Vidal Lares
This Dunkin Donuts is not very crowded and bathrooms are clean. Friendly service also.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Leonard M.
We avoid most fast food restaurants for numerous negative reasons. We decided to try this Duncan but did not expect much other than great coffee. Very surprised that the service was exceptional, the food was great, the store was clean, our order was complete and the server was polite, dedicated to please and properly trained. We will eat here regularly and excited to learn they sell breakfast sandwiches all day!!!
I had a very disappointing experience at Dunkin' Donuts today. I bought a donut for my daughter, and when she was thirsty and asked for a drink of water, I was surprised that the staff wanted to charge me 75 cents just for tap water. This felt unreasonable and left a bad taste in our mouths. Definitely not what we expected from a well-known brand. It's safe to say that we found both the place and the management lacking in customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Nothing special ... just coffee ☕️ and a donut ?Nice place to take a break
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Shout out to Bruna who was a complete angel when I didn’t know which drinks were dairy free. I don’t frequent DD so I was unsure of the menu. She was so kind, had the biggest smile and helped me find a drink I could have. Great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Update..When did we start charging 75 cents for a small water? I get paying something for the cup and straw and the worker carrying the cup and handing it out the window… but cmon yall.Always a great place! They have always given fast and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
everytime i come they always forget to hand out my food and it takes me to ask for it. a lot of the members aren’t friendly and have no manners. the food however is very good as well as the
Atmosphere: 3
Food: 5
Service: 1
This can be a very busy Dunkin which is why you can’t go here expecting super fast check out. They do their best for how popular a location they are. The staff are always amazing and the place is always clean. This is definitely my favorite Dunkin in the area.
Atmosphere: 5
Food: 5
Service: 5
Way way overpriced!! $19 for dozen donuts... absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Donuts
My favorite location!!! I have been coming here for years and love love love their coffee. I've seen a lot of employees and managers come and go over the years but they all know how to make some good coffee and are so polite. I enjoy coming here to get my iced coffee and sour cream donut :)
Atmosphere: 5
Food: 5
Service: 5
Our womens group used the conference room for 2 hours. We are very thankful and want to say a big Thank You to the management.
Atmosphere: 5
Food: 5
Service: 5
Great service but horrible
Service: 5
Restaurantji Recommends
Great doughnuts at good
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
Service with a smile.. a young man , I think his name was Dylan, very polite and efficient!! Great to see young men with a great work attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Wake
Very bad customer service and unfriendly.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Donuts
This Dunkin Donuts is not very crowded and bathrooms are clean. Friendly service also.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
We avoid most fast food restaurants for numerous negative reasons. We decided to try this Duncan but did not expect much other than great coffee. Very surprised that the service was exceptional, the food was great, the store was clean, our order was complete and the server was polite, dedicated to please and properly trained. We will eat here regularly and excited to learn they sell breakfast sandwiches all day!!!