Little Caesars Pizza

321 N Arch Rd, Richmond
(804) 323-0000

Recent Reviews

Shannon Williams

I would recommend some customer service remediation training for all of the employees at this location. With a lobby of people waiting, no employee was even willing to make eye contact lest they be asked to help someone, or even worse, move with any sort of purpose or speed. When I was finally able to get someone to (begrudgingly) help, she acted as though she was absolutely put upon. She literally just had to ring it up, turn around grab the pizza and hand it over. I have worked restaurants (fast food pizza ones, too) and retail. I was not rude, but I was going to ask her to do what she was there to do and not ignore everyone standing literally in front of her. Every other customer there was just as frustrated. This is not a new occurrence. This should not be the norm. Please, please it's not that hard to make pizza. Do better.

Atmosphere: 1

Food: 3

Service: 1

zayzaytoolit

Food taking 1 hour for puffs…. Drive through worker young and rude.

Service: 1

Jamia Campbell-Hicks

Pizza and crazy bread was great! But slow service… place an order at 12:51 pm didn’t get my food until 1:17 pm

Brea C

Ordered at 7:45 it’s almost 9:30 they wont pick up the phone and no update on my food at all absolutely ridiculous don’t waste your time or money here

Service: 1

Alicia Jarquin

Bad service, hour and a half waiting! And to top it all off, the manager, upon hearing that I didn't speak the language well, was so Descartes when I left the room. I know that my complaint didn't get any attention from Little Pizza, but if you're a customer, you'd better go eat somewhere else, because that's where you'll sleep. and you leave angry, and hungry.

N Small

The worst little Caesar’s. Every time I come here I ALWAYS have to wait atleast 15-20 mins. So if you’re in a hurry, don’t come here. They never have anything you ask for ready. I waited so long one day in the drive thru, I left before ordering. The place is poorly managed

Atmosphere: 1

Food: 3

Service: 1

Neal Gifford

Four people were waiting at the counter for over 5 minutes with no acknowledgment. One customer left out of frustration. I love Little Caesars pizza. This pizza was poor quality and dry. It lacked sauce and cheese. Every on at the gathering agreed.

Atmosphere: 3

Food: 1

Service: 1

Jacob

The most ghetto Little Caesars but good things come to those who wait for slow employees.

Atmosphere: 1

Food: 4

Service: 1

Tyler Tate

10. Workers in the back ignorant people no service and people sitting on their phone in the back not taking

Atmosphere: 1

Food: 1

Service: 1

Tyrell Wilkins

Not the best not the worse a little slow making orders however not bad for the price I would go there again

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Deep Dish Pepperoni Pizza

Alexus Marshall

Pizza was burnt and tasted like card board. Never

Atmosphere: 1

Food: 1

Service: 1

Gissell Castro

I wanted to place an order by phone but they never answered. When I arrived at the place I waited like 10 minutes in the drive thru to place my order. Super bad service!

Aiden Wade

I went in here with a pickup time of 5 40. I did not get my pizza until 6 30. They messed up every single one of our orders. This nice man was in there with a newborn, and he was telling the employee that he had been there 30 minutes, and wanted a refund. The employee told this man that "That's not my problem." The man in return said "I will come across the counter and slap you" in which she went and FIXED THE PROBLEM! WOW! SO IT WAS YOUR PROBLEM! I ended up getting a refund because of the mistakes, and I ordered 2 things of crazy bread and 3 pepperoni pretzel pizza. One of the pizzas was cut weird, and had a square slice. Here is pictures of the other 2. LITTLE CEASARS NEEDS TO FIX THIS! THEY LOST LOTS OF CUSTONERS TODAY!

Atmosphere: 1

Food: 1

Service: 1

carlos david de la rosa

Long wait times, i’ve been there 3 times always waited over an hour even making online orders. Worst service in the area.

Service: 1

Drunix11

Been going here since 2017 never had a problem with staff or food nor a long wait

Atmosphere: 3

Food: 5

Service: 5

Load More