McDonald's

9210 Midlothian Tpke, Richmond
(804) 320-7324

Recent Reviews

Jeff Kline

Food was cold

Atmosphere: 4

Food: 2

Service: 3

Walter Hayes

McDonald's just keeps getting worse and worse... The quality is horrible and the service is barely on par

Atmosphere: 3

Food: 2

Service: 3

Lee S

They charge you wrong 80% of the time. Order the same thing a few days apart and see you get 3 diff totals. Some employees try but clear since the owners went with literal jail/prison labor years ago that they only care to provide a way to spend your $ and you maybe get what you ordered and even then itll be made wrong.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Egg Mcmuffin

Elizabeth Molina

horrible customer service on March 31 I had a shameful incident with the disrespectful workers of this McDonald's I paid with $100 and the cashier was stealing $23 from me and I complained and she started yelling she called another colleague and took the $63 in change from me and told me Go to the other window, I'll give you the whole thing there. Go to the other one and tell me where the money that was given to you is. It's a joke. You grabbed it. I got out of the car to talk to the manager and the matter turned out worse. I don't have the need to steal. I work 7 days a week so that out of nowhere they come out and say that they don't have my change and that I want to steal, it's absurd if they don't have the duty to serve people with respect, they shouldn't work, and they also have to know how to study to work at the cash register. The machine throws away the amount and the cashiers do not even give a very aggressive response.

Raven Miller

Kid-friendliness: Nice play area for kids to play.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Fries

Josephine Campbell

I ordered the Big Mac combo, and I was given a drink that was flat, and the burgers on the big mac were like beef jerky. The patties were dry and not freshly cooked. It wasn't enjoyable at all. ?

Atmosphere: 3

Food: 2

Service: 4

D P

The hamburgers were pressed to cardboard paper but what really grossed us out and we will not return. NOT ONE person we could see handling the food, wore gloves! Much less a hair net.

Atmosphere: 1

Food: 1

Service: 1

C. Whitney Aldridge

What can you ...the mighty Big Mac!!!

Colin R

Great food and

Atmosphere: 5

Food: 5

Service: 5

Kelly Wink

Had the best McDonald's experience here! They really blew it out of the park. Patient and helpful processing my coupon that they hadn't seen before, very nice, and didn't miss a single thing with our order. Very

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger, Fries

Nicholas Romano

Easily one of the dirtiest McDonald's I've been too...from the tables and chairs to the bathroom. See, the problem with having a dirty bathroom is whatever someone steps on/in can then be transferred throughout the restaurant, including kid's playground. This is not helped by the only way to really see your kids in the playground is to physically go inside (instead of being able to sit and eat to see them).

Ender375 Minecraft

It's

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: French Fries, Burger, Double Cheeseburger

Gabrielle Bolawaqatabu

I ordered the streak egg and cheese bagel meal for both me and my husband. When we got the meals it was fresh and hot and had extra sauce. I have been to other places and it is stale and dry not this place. The McDonald's was actually really quiet although very busy with customers coming in and very clean.Kid-friendliness: They have a kids play house indoors

Atmosphere: 5

Food: 5

Service: 5

E P

Ordered a breakfast meal and the McMuffin was not in the bag. I tried calling the location several times and no answer. A horrible way to operate a business!!

Food: 1

Service: 1

katie walter

When I order from McDonalds I always have extremely low expectations. Especially as of late. I couldn't tell you of a single time anything went right with my order at a McDonalds in the past year until today. Whomever the woman was who brought my order to my car at approximately 6:23, please thank her for being an amazing employee. She brought my food out almost immediately after I arrived. She was professional and even asked if I needed any sauces. It was a brief interaction but the best one I have had in ages. I am usually met with a stupid look, incorrect food, or unintelligible words. After today I will go out of my way to go to your location. Paying a toll to get to you is worth it. Please thank her for me.

Food: 5

Service: 5

Load More