McDonald's

8975 Staples Mill Rd, Richmond
(804) 755-1267

Recent Reviews

Thoun Amber

Good service

Atmosphere: 5

Food: 5

Service: 5

So Ben

I ordered my food and I saw and heard a employee yelling at another Muslim employee.she was yelling at her telling that she does not care about what she is doing and wanted her to do what she told her to do. She was treating here badly and this employee didn’t react or said nothing and here face was red.she looked like she was crying or very sad.also I only bought fries and chicken nuggets and it to half an hour just to get all of that.at the time she was yelling at this employee she was holding her cellphone and speaking and smiling with her friend. I waited almost 30 minutes only for fries and 6 chicken nuggets.very bad service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Small Fries, Chicken Mcnuggets, Fries

Tech Calibur

Went in here today and waited 10 minutes for a 10 piece mcnugget and large fry. When I asked for a refund i was told i hadn't been waiting for 10 minutes (which was false) by the snobby worker and then I FINALLY received my food. Said worker started talking about me to another worker. What a joke.

Atmosphere: 1

Food: 1

Service: 1

Yeison Rangel

Bad service and their workers are very racist and serve out of obligation

Duwayne Ooft

It was ok !

Atmosphere: 3

Food: 3

Service: 3

Anthony Williamson

Food was hot and freshb people we're

Atmosphere: 4

Food: 4

Service: 4

Bob Shearer

Ok. Fast service for lunch time at drive through.

Atmosphere: 3

Food: 3

Service: 4

The Jersey Girl

Early morning shift black female employee, (she and everyone knows who she is) has such a bad attitude and makes herself and the store very unpleasant. Absolutely no reason to act up but obviously unhappy. I recommend all Dashers reconsider taking orders from this location. Food is always late and even they allow food orders to go missing claiming other Dashers came and got the order. They don’t have a good system flow.

Atmosphere: 1

Service: 1

Jose Diaz

Looked like they saved the Mc chicken were saved and reheated lettuce was soggy,fries too big Mac buns a little hard but I was hungry so I didn't feed it to my dogs but every thing else I tried and even my dog wouldn't eat the fries and he loves McDonald's

Atmosphere: 3

Food: 1

Service: 5

Steven Davidson

Terrible....bad attitude employees, super slow service........REALLY slow. Do not go here to get food. They used to be one of the fastest at service at one time. If you go now you had better bring a book to read because you will be in line a LONG time.

Atmosphere: 1

Food: 2

Service: 1

Nicole Georghiou

Food is fresh and taste great, must have a good kitchen worker!

Atmosphere: 5

Food: 5

Service: 5

Tom Hawkins

They cannot make change for my cash payment and after waiting in line 15 minutes I was not about to give them a credit card which they were asking for when I had cash in hand. One of the worst McDonald's I've been to in 48 states.

Atmosphere: 1

Food: 1

Service: 1

Brian Bunn

Everything was fine except for the restroom which was so bad we chose not to use it.

Atmosphere: 2

Food: 5

Service: 4

Frem Khalid

I came in the McDonald's and I was trying to use some hamburger coupons and the manager said that I couldn't use my coupons because that I looked like the same person that just now used some coupons they didn't respect me and my mom.

Atmosphere: 1

Food: 1

Service: 1

Ariel Shelton

I came to the store @4:30 in the drive through. The employee said her name was Shamesha and that the store was closed. I said ok and got out of the of the line and she took the next customer behind me. Very rude and dishonest. I would’ve went back in line to ask her why she lied but I didn’t want them fixing my food afterwards.

Atmosphere: 1

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