I come to this location all the time...this is the first time I have had problems? I have the video to how I was treated at 2070 store Virginia Beach Blvd va, papa John's!!! I been coming at that location for over 8 years? Paying customer!!! Repeat business for years. Now an employee calls gay and forces there life style on me??? unprofessional conduct towards me !!! I talked with Meredith about this incident over a few months a go??? So today I was served with an attitude problem about what happened a few months ago??? This is a customer service job conduct your self as a professional!!! I was never nasty to this person ??? I was never buligarent to anybody!!! But all the manager can say was well that employee was mad about what was said about them??? So they have the right to be nasty to me!!! If you don't like your job don't work there!!! I am not going to be disrespected nore given an attitude because I am a paying customer that bought homeless people pizza because I don't want to see anyone hungry especially a woman with children? But this employee has the oddasity to say I am gay because I bought this homeless woman food and drinks??? Don't force your lifestyle upon straight people like me !!!There really is something mental with that employee!!! They need some sycological help!!! I am all woman with kids and kindness is my priority!! This employee makes me feel so uncomfortable because they don't want paying customers to come in for business? They are upset about complaining so they will treat you unprofessionally so that numbers at that location can go down and word of mouth of disgusting attitudes from employees are good for that location. also as business conduct by approving acting manager that there employees can give customer bad service so the customer can feel uncomfortable and discussed !!! That's not how a customer needs to feel but papa John's allows there employees especially the manager at this location this nasty attitude at this location??? Shame on you papa John for being supportive of this employees conduct towards good customers for years now!!!
Emma Vincent
I was an employee for Papajohns for months and really enjoyed the job until my money wasn’t adding up. My paychecks have extra deductions that sum up to about $600 being taken out as “Papajohns credit”. I told my store manager, and then her manager, called corporate, my store headquarters, I’ve tried everything and it’s been a month since I noticed this problem and it still hasn’t been resolved. The whole company is sketchy as hell and the MANAGERS ARE SELFISH!
Lisa Harris
This is the WORST store I have ever been too. they are rude and have no customer service. ordered pizza and I am less then a mile a way, while we wait for it and it says on its way then delivered. We never received the pizza. called the next morning and the lady that picked up the phone was NOT helping stating it was refunded and I will see it in my account in 3-5 business days... I will travel to Broad street before I order from here again...
walter white
Poor service
Russell James
My wife called the Papa john's in Mechanicsville today at 12:30 PM, a lady manager answered the phone at the time we didn't know she was the manager, she told my wife that we were out of the district, we ordered pizza on May 17th and May 23rd and it was delivered to our address this year.My neighbor 300 feet of me had Papa john's car to deliver him pizza on 5/27/20. My wife asked to speak to a manager she said she was the manage so my wife was starting to ask her a question and the manager hung up in her face. That was the worst showing of management that I have ever witnessed , bad customer service and communication. She just lost the company money because I went to Pizza Hut. With that attitude no telling how much more money that she has lost for the company. If she worked for me she would have been fired!!!!!
Tyson C.
This place is one of the most toxic work environments I have ever been apart of. Gossip, zero accountability and racism to say the least.
Natease Monroe
Delivery driver gets all the way here with my order that we waited for ever for just to say they don't take $50.00 bills! My total was $39.30. Trying to feed my child before 6pm practice that she's now going to late for! Thanks for the inconvenience PaPa Johns. Tell customer's that while placing the order.
Demetrice Jiggetts
I have been dealing with this location 4 3 yrs now all of a sudden they dont deliver after dark n they just delivered 2 my house 3 nights ago i would have rather them said they didnt have enough help then to just lie
Erin Timmons
They have the worst service and staff!!! I wouldn't recommend this place to anyone!!!! We will NEVER EAT HERE AGAIN!!!!
Brianna Jean
Working for this market was amazing. I loved my supervisor. CINDY Is by far the best supervisor I’ve ever had. When I worked for papa johns it was not long but I am glad I got to work at Robious. This company is truly a great learning and working environment.
Please take a look at your Staunton Va location. The last two delivery's we pathetic. I spoke to the manager tonight to get the name of the regional manager and he had to look it up but could not provide a phone number to contact. Papa John's has always been our favorite to order but after our past two experiences, never again.
I come to this location all the time...this is the first time I have had problems? I have the video to how I was treated at 2070 store Virginia Beach Blvd va, papa John's!!! I been coming at that location for over 8 years? Paying customer!!! Repeat business for years. Now an employee calls gay and forces there life style on me??? unprofessional conduct towards me !!! I talked with Meredith about this incident over a few months a go??? So today I was served with an attitude problem about what happened a few months ago??? This is a customer service job conduct your self as a professional!!! I was never nasty to this person ??? I was never buligarent to anybody!!! But all the manager can say was well that employee was mad about what was said about them??? So they have the right to be nasty to me!!! If you don't like your job don't work there!!! I am not going to be disrespected nore given an attitude because I am a paying customer that bought homeless people pizza because I don't want to see anyone hungry especially a woman with children? But this employee has the oddasity to say I am gay because I bought this homeless woman food and drinks??? Don't force your lifestyle upon straight people like me !!!There really is something mental with that employee!!! They need some sycological help!!! I am all woman with kids and kindness is my priority!! This employee makes me feel so uncomfortable because they don't want paying customers to come in for business? They are upset about complaining so they will treat you unprofessionally so that numbers at that location can go down and word of mouth of disgusting attitudes from employees are good for that location. also as business conduct by approving acting manager that there employees can give customer bad service so the customer can feel uncomfortable and discussed !!! That's not how a customer needs to feel but papa John's allows there employees especially the manager at this location this nasty attitude at this location??? Shame on you papa John for being supportive of this employees conduct towards good customers for years now!!!
I was an employee for Papajohns for months and really enjoyed the job until my money wasn’t adding up. My paychecks have extra deductions that sum up to about $600 being taken out as “Papajohns credit”. I told my store manager, and then her manager, called corporate, my store headquarters, I’ve tried everything and it’s been a month since I noticed this problem and it still hasn’t been resolved. The whole company is sketchy as hell and the MANAGERS ARE SELFISH!
This is the WORST store I have ever been too. they are rude and have no customer service. ordered pizza and I am less then a mile a way, while we wait for it and it says on its way then delivered. We never received the pizza. called the next morning and the lady that picked up the phone was NOT helping stating it was refunded and I will see it in my account in 3-5 business days... I will travel to Broad street before I order from here again...
Poor service
My wife called the Papa john's in Mechanicsville today at 12:30 PM, a lady manager answered the phone at the time we didn't know she was the manager, she told my wife that we were out of the district, we ordered pizza on May 17th and May 23rd and it was delivered to our address this year.My neighbor 300 feet of me had Papa john's car to deliver him pizza on 5/27/20. My wife asked to speak to a manager she said she was the manage so my wife was starting to ask her a question and the manager hung up in her face. That was the worst showing of management that I have ever witnessed , bad customer service and communication. She just lost the company money because I went to Pizza Hut. With that attitude no telling how much more money that she has lost for the company. If she worked for me she would have been fired!!!!!
This place is one of the most toxic work environments I have ever been apart of. Gossip, zero accountability and racism to say the least.
Delivery driver gets all the way here with my order that we waited for ever for just to say they don't take $50.00 bills! My total was $39.30. Trying to feed my child before 6pm practice that she's now going to late for! Thanks for the inconvenience PaPa Johns. Tell customer's that while placing the order.
I have been dealing with this location 4 3 yrs now all of a sudden they dont deliver after dark n they just delivered 2 my house 3 nights ago i would have rather them said they didnt have enough help then to just lie
They have the worst service and staff!!! I wouldn't recommend this place to anyone!!!! We will NEVER EAT HERE AGAIN!!!!
Working for this market was amazing. I loved my supervisor. CINDY Is by far the best supervisor I’ve ever had. When I worked for papa johns it was not long but I am glad I got to work at Robious. This company is truly a great learning and working environment.
Restaurantji Recommends
Please take a look at your Staunton Va location. The last two delivery's we pathetic. I spoke to the manager tonight to get the name of the regional manager and he had to look it up but could not provide a phone number to contact. Papa John's has always been our favorite to order but after our past two experiences, never again.