It was a family hang out place every time we came from Georgia to Richmond. Well, not anymore.We were served a dish we didn't order by another server, not the one who took our order. They didn't want to take the dish back then charged us for it. A conversation with the manager went south. He simulated a call to the police as a threat, I suppose. Totally unqualified manager. We ended up paying for the dish, because it was not about money, it's about integrity and customer service.Poor service, filthy bathrooms, rude manager.Server was sweet but disorganized. Not properly trained.Nope, not going back there if you ask me. You should stay away too, if you want to have a nice and respectful family dinner go somewhere else.
Neil
Good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Rolls, Dry-Fried Green Beans, Mapo Tofu, Dry-Fried Eggplant, Soup, Hot & Sour Soup, Szechuan Pickled Vegetables
Rob Hagan
Haven't been there in ages. Got there early, my companion and I. We had the Kung party chicken buns for a starter. 2 sauces, one spicy, the other ginger/garlic. Great beginning. My companion had a beef dish for which she substituted tofu. I had the shrimp and scallop Kung pao.. We both had brown rice. We were both extremely satisfied. Brian was our waiter. Must knowledgeable about the offerings and forthcoming with suggestion, all spot on. The food was delivered to our table in a most timely matter.
Atmosphere: 5
Food: 5
Service: 5
Saskia Swider
You need to try the "Golden Mountain Chicken"! What a great dish! And the steamed Pork Bao buns were delicious, too!
Atmosphere: 4
Food: 5
Service: 5
lAME FAme
Very nice valentine dinner. Everything was good ah. Ordered pretty much finger food. Large portions.
Atmosphere: 5
Food: 5
Service: 5
A Safarali
Surprisingly good. Chinese food but all quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Ashley Jones
Smells amazing in here. Food is quick and good quality. ?? ??
Atmosphere: 5
Food: 5
Service: 5
Hanxu “Fantrain” Fan
Absolutely exceptional Chinese Food! This restaurant could go up against the best that you would find in a large metropolitan city with a Chinatown! The Beef Chow Fun was the best we ever had. The noodles were super soft and tender and cooked to perfection. Our kid loved it! The New Zealand Lamb dish was unbelievable as the meat was very tender and seared really well. We ordered it with 0 spicy level. The onions on top of this dish was super tasty and crunchy too. The stir fry bok choy was solid. The only item we would skip for next time would be the steamed dumplings. We came on a Saturday night and didn’t have a reservation. The server was kind enough to seat us at a table near the bar. They also gave our toddler a booster seat so it would be easier for him to eat at the high top table. The food came out very fast (like 7 min or less) and both our server and bar tender were super attentive. We definitely will be back the next time we’re in Richmond!Kid-friendliness: Friendly staff was very accommodating and got our kid a booster seat so he could sit more comfortably at the high top table
Atmosphere: 5
Food: 5
Service: 5
chuck
It’s Chef Peter Chang…enough said. We’ve yet to be disappointed in any dish.
Let me just say that this place has the BEST SOUP DUMPLINGS IN THE WORLD! Customer service was excellent. The soup dumplings that come from here is by far the most flavorful food I have ever had in my life. Kudos to the chef!
Atmosphere: 5
Food: 5
Service: 5
asra mahum
The server was very rude and we saw mouse running around. I would never go again.
Atmosphere: 1
Service: 1
Karina Rodriguez
Generic chinese food. Tastes like a chain restaurant (think PF Changs or even Panda Express, for that matter). Don't understand what the hype is about, a waste of $150 (to feed three of us).
Food: 2
Cassandra Sherfick
Great food. Hit the spot. Glad I came late at night on a Tuesday so it was very quiet in there. But as far as service—our server was nice throughout but when I asked for a plastic ramekin for the “dumpling sauce” she brought me packets of soy sauce? And when I asked again, she argued with me that it “wasn’t vinegar”? But all I wanted was a plastic ramekin for the sauce (whatever it was) which she eventually brought me…. She also forgot to bring us our order of soup dumplings…otherwise it was a nice experience.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Drop Soup
Erin Austin
Been customers for years and usually order take out. We enjoy a variety of the entrees but have problems with what should be the easiest thing on the menu…RICE! For our last couple orders the rice was either missing (and we paid extra for it) or was dry and stale! Please do better!
Parking: Street parking
Atmosphere: 5
Food: 5
Service: 5
It was a family hang out place every time we came from Georgia to Richmond. Well, not anymore.We were served a dish we didn't order by another server, not the one who took our order. They didn't want to take the dish back then charged us for it. A conversation with the manager went south. He simulated a call to the police as a threat, I suppose. Totally unqualified manager. We ended up paying for the dish, because it was not about money, it's about integrity and customer service.Poor service, filthy bathrooms, rude manager.Server was sweet but disorganized. Not properly trained.Nope, not going back there if you ask me. You should stay away too, if you want to have a nice and respectful family dinner go somewhere else.
Good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Rolls, Dry-Fried Green Beans, Mapo Tofu, Dry-Fried Eggplant, Soup, Hot & Sour Soup, Szechuan Pickled Vegetables
Haven't been there in ages. Got there early, my companion and I. We had the Kung party chicken buns for a starter. 2 sauces, one spicy, the other ginger/garlic. Great beginning. My companion had a beef dish for which she substituted tofu. I had the shrimp and scallop Kung pao.. We both had brown rice. We were both extremely satisfied. Brian was our waiter. Must knowledgeable about the offerings and forthcoming with suggestion, all spot on. The food was delivered to our table in a most timely matter.
Atmosphere: 5
Food: 5
Service: 5
You need to try the "Golden Mountain Chicken"! What a great dish! And the steamed Pork Bao buns were delicious, too!
Atmosphere: 4
Food: 5
Service: 5
Very nice valentine dinner. Everything was good ah. Ordered pretty much finger food. Large portions.
Atmosphere: 5
Food: 5
Service: 5
Surprisingly good. Chinese food but all quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Smells amazing in here. Food is quick and good quality. ?? ??
Atmosphere: 5
Food: 5
Service: 5
Absolutely exceptional Chinese Food! This restaurant could go up against the best that you would find in a large metropolitan city with a Chinatown! The Beef Chow Fun was the best we ever had. The noodles were super soft and tender and cooked to perfection. Our kid loved it! The New Zealand Lamb dish was unbelievable as the meat was very tender and seared really well. We ordered it with 0 spicy level. The onions on top of this dish was super tasty and crunchy too. The stir fry bok choy was solid. The only item we would skip for next time would be the steamed dumplings. We came on a Saturday night and didn’t have a reservation. The server was kind enough to seat us at a table near the bar. They also gave our toddler a booster seat so it would be easier for him to eat at the high top table. The food came out very fast (like 7 min or less) and both our server and bar tender were super attentive. We definitely will be back the next time we’re in Richmond!Kid-friendliness: Friendly staff was very accommodating and got our kid a booster seat so he could sit more comfortably at the high top table
Atmosphere: 5
Food: 5
Service: 5
It’s Chef Peter Chang…enough said. We’ve yet to be disappointed in any dish.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Let me just say that this place has the BEST SOUP DUMPLINGS IN THE WORLD! Customer service was excellent. The soup dumplings that come from here is by far the most flavorful food I have ever had in my life. Kudos to the chef!
Atmosphere: 5
Food: 5
Service: 5
The server was very rude and we saw mouse running around. I would never go again.
Atmosphere: 1
Service: 1
Generic chinese food. Tastes like a chain restaurant (think PF Changs or even Panda Express, for that matter). Don't understand what the hype is about, a waste of $150 (to feed three of us).
Food: 2
Great food. Hit the spot. Glad I came late at night on a Tuesday so it was very quiet in there. But as far as service—our server was nice throughout but when I asked for a plastic ramekin for the “dumpling sauce” she brought me packets of soy sauce? And when I asked again, she argued with me that it “wasn’t vinegar”? But all I wanted was a plastic ramekin for the sauce (whatever it was) which she eventually brought me…. She also forgot to bring us our order of soup dumplings…otherwise it was a nice experience.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Drop Soup
Been customers for years and usually order take out. We enjoy a variety of the entrees but have problems with what should be the easiest thing on the menu…RICE! For our last couple orders the rice was either missing (and we paid extra for it) or was dry and stale! Please do better!
Atmosphere: 4
Food: 4
Service: 3