Plaza Azteca Mexican Restaurant · Broad

6623 W Broad St, Richmond
(804) 888-9984

Recent Reviews

Robin Nanette

even though they were very busy, the wait time was minimal. Our waiter, Alejandro, was very patient and attentive to our needs. The food was delicious and my Husband, my Glamdaughter and I were VERY pleased.

Lynne A Wood

Awesome food! Great mixed drinks.

Henry Brown

Cheap, consistent, decent service, and lovely patio area. Perfect for a basic Mexican lunch without any frills.

Christopher Ayers, Sr.

I saw a great contemporary band here and the Venue is breathtaking!! Food is just the best!! Check this out if travelling I-81 or I-64 East... Waynesboro, VA.

Jasmin Shelton

Food was okay compared to last time. I ordered chicken and shrimp fajita nachos. I got my food and it wasn't any shrimp on it. I had to wait for our waiter to come back around to tell him ( I thought it took longer than normal, but i know places are short staff so I wasn't tripping.) When he brought me the shrimp I was missing, it was only 5 shrimp but I had plenty of chicken that came on my nachos. Will probably give another try but no rush.

Jaclyn Reynolds (GingerRedSnaps01)

They give very large proportions and their food was very flavorful. Would recommend.

VICTOR HAYES

Great food, tableside guac and ceviche were on point! Outstanding customer service, Manager even made stop by the table to check on us! We will be back.

Brent Zurawski

Meh. Okay food. Better off hitting a street stand

Donna Dixon (Angel)

Very great place. Had a birthday party there and it was amazing. Employees was really nice and helpful with everything

Mike Ó.

Visited from PA and was familiar with the chain. They are consistently great no matter the location. I've been to several in PA and this location. The food is excellent and service as well. If you like authentic Mexican cuisine that tastes homemade, you'll love it. Highly recommend.

Chavonna H.

This restaurant was walking distance from the hotel we stayed at, which is why we decided to check it out. Th he portions were decent and the customer service was pretty good!

Brittany T.

I went in with my family to have dinner. The waiter was nice but it seemed like he had way more tables then he could handle. When we got out food my plate was dirty and on our empanada plate there was a shrimp peel on it. Not to mention we had beef empanadas. When we talk to the waiter he got the manager. The manager didn't seemed to care. He said that there was crusty stuff on my plate because it goes thru the oven thing or whatever he said to make sure its hot. I asked him was it fresh he said yes. Don't believe it. He didn't have an answer as why there was a shrimp peel on my plate. Kinda just shrug it off. As i was leaving i asked was there a cooperate person i could talk to. The front told me theres a store manager. I spoke with him told him what happened he offered to send me a credit. I left my name number and email. Its been over a week and i haven't received anything. I will not be eating there again.

judith fleming

Delightful evening to dine outside, fast professional service. Had steak fajita with refried beans and rice. Delicious. All staff wore masks, very clean, we love this place

victoria dellanoce

Visiting... decided to come back since we liked it when we lived in Richmond. Bad idea!Hostess showed us our table without a word.Server did bare minimum...no offer of water, much less a refill on my margarita.Food was sub par, no garnish and no flavor.The whole place had a bad vibe and all seemed unhappy.

Sherri Anderson

I just left the restaurant on West Broad Street. I'm very disappointed! I arrived at 5:04 pm, wanted to be seated outside on the patio and it seemed to be a problem because I was dining solo?? They were not busy, actually, 3 staff members were sitting in a booth on their phones. Before I sat down, I informed my waiter I was going to the restroom to wash my hands, he nodded and when I returned, I had chips and salsa on my table with flies on them!?I placed my order and ask for sour cream, when my order arrived, no sour cream! ?I had to ask another waiter for the sour cream, napkins, and fresh salsa, and water. My waiter never checked on me. I had to stop him and ask for a to-go container and the check. When I paid the tab he didn't ask if everything ok? He didn't thank you for coming in...he only asked if I needed change. I replied, no thank you, I paid the exact amount, because your poor customer service didn't warrant a tip. I soon found out he was the manager on duty.... so said.? I will never return!

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Plaza Azteca Mexican Restaurant · Broad

6623 W Broad St, Richmond, VA 23230
(804) 888-9984