The waitress was not trying to get us more biscuits. It was weird. That’s a staple in my visit. Asked for some to go, she gave me 3 when I had a table of 2 adults and 3 children.
Eugenia Marks
Our server, Carol W, was friendly and attentive. Carol checked on us several times to ensure we were doing well and enjoying our meal. We're definitely returning to West Broad Red Lobster!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Clarence Cunny
Our server was amazing. The cook seemingly forgot to season any of the food. Overall our server was the star of the show.
Really bad food, bad service, we pay around 100 and the food have not taste at all the margarita was bad, just ice and lime, the waitress never comeback to ask is everything was fine. Overall was a really bad experience, I will never coming back.
Recommended dishes: Fried Flounder Platter and Baked Potato, Crab Legs, Endless Chowder Salad & Cheddar Bay Biscuits, Fish & Chips
Andrea W
I’m a vegetarian and I do not like chain restaurants I went there for a friend's birthday selection. I offered to take her to Applebee’s or Olive Garden instead. I don’t like the atmosphere there because it smells like dead fish and just because I’m a vegetarian does not mean I do not go to steakhouses and eat salads This place seems to be the bottom of the barrel to me. I know people do like it, however I am not one of these people. That’s why I’m always going to give a red lobster a bad review it’s not their fault they have good service and great diet Coke.Vegetarian options: An iceberg salad
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Baked Potato
Kevin Logan
Saturday evening dinner for the family....attempted a couple other restaurants that all had over hour waits ...called red lobster and they had immediate availability.......our waitress (Shelly) was great but obviously stretched thin between tables. Actually watch another table have to walk to hostess table to retrieve their own silverware. Family was not impressed....my salmon bowl was not good ..and the skin was left on. #Slimy
Atmosphere: 1
Food: 1
Service: 3
Debbie Harvey
Rock lobster overcooked but all else was very good.
Tried the ultimate feast. Walt’s favorite shrimp, Caesar salad, biscuits were delicious. Crab legs were good too. Lobster was chewy but it was okay. Linguini was okay but it used to have thick creamy sauce and it seems like the recipe changed. I would still come back but probably stick to my original the seaside trio. Waitress was attentive and kind. Lady up front did not speak just sat us down. Overall still enjoy their food.
Atmosphere: 4
Food: 4
Service: 4
P Nichols
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Admiral's Feast, Baked Potato
TSMFOTP INC
Hey Smarties! It’s TSMFOTP back with another honest review! We actually love this particular location. The food is always good although the service could be 100% times better! If you have not tried the Unlimited /Endless Shrimp or Crab legs it’s our go to. I’m only getting this until they no longer have the deal but they should definitely keep this on the menu. Also. Order the Sunrise Or Sunset Drink. It’s non alcoholic so appropriate for all.! It taste like ice cream it’s amazing.!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Side House Salad
Becca Taveras
Giving this 2 stars instead of 1 because the food was decent (the cheddar bay biscuits never disappoint) - everything else was rough.I want to start by saying we had a party of 16, which I realize is a large party, but we made a reservation and the rest of the restaurant was MAYBE half full. We got there at 7 and were sat, but the service was so slow. We didn’t get our drinks until like 7:30 and our order wasn’t taken until 7:50. Other tables around us were also not getting good service because this one girl had all these tables. I didn’t understand why other servers were just standing around watching.We ended up getting our food around 8:20, so almost an hour and a half after being seated. Two members in our party didn’t get their meal. We watched the server go back to the kitchen, run out and put something into the POS kiosk, go back to the kitchen, and then come back to us and tell us “one more entree is finishing up and will be right out” — that didn’t come until 8:37.Just overall disappointing and felt like it could have been avoided if the other staff that was just standing around had helped out our waitress.
Atmosphere: 1
Food: 3
Service: 1
Joseph Washington
Excellent customer service. Thank you keep up the good work.
The waitress was not trying to get us more biscuits. It was weird. That’s a staple in my visit. Asked for some to go, she gave me 3 when I had a table of 2 adults and 3 children.
Our server, Carol W, was friendly and attentive. Carol checked on us several times to ensure we were doing well and enjoying our meal. We're definitely returning to West Broad Red Lobster!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Our server was amazing. The cook seemingly forgot to season any of the food. Overall our server was the star of the show.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Baked Potato, Shrimp Alfredo, Parrot Isle Jumbo Coconut Shrimp
Tawanna was an outstanding waitress, she had exceptional customer service, very polite, and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parrot Isle Jumbo Coconut Shrimp
Really bad food, bad service, we pay around 100 and the food have not taste at all the margarita was bad, just ice and lime, the waitress never comeback to ask is everything was fine. Overall was a really bad experience, I will never coming back.
Atmosphere: 1
Food: 1
Service: 1
Great waitress, great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Legs, Lobster and Langostino Pizza, Ultimate Feast, Lobster Bisque, Baked Potato, Parrot Isle Jumbo Coconut Shrimp
The Fried Lobster was EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Flounder Platter and Baked Potato, Crab Legs, Endless Chowder Salad & Cheddar Bay Biscuits, Fish & Chips
I’m a vegetarian and I do not like chain restaurants I went there for a friend's birthday selection. I offered to take her to Applebee’s or Olive Garden instead. I don’t like the atmosphere there because it smells like dead fish and just because I’m a vegetarian does not mean I do not go to steakhouses and eat salads This place seems to be the bottom of the barrel to me. I know people do like it, however I am not one of these people. That’s why I’m always going to give a red lobster a bad review it’s not their fault they have good service and great diet Coke.Vegetarian options: An iceberg salad
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Baked Potato
Saturday evening dinner for the family....attempted a couple other restaurants that all had over hour waits ...called red lobster and they had immediate availability.......our waitress (Shelly) was great but obviously stretched thin between tables. Actually watch another table have to walk to hostess table to retrieve their own silverware. Family was not impressed....my salmon bowl was not good ..and the skin was left on. #Slimy
Atmosphere: 1
Food: 1
Service: 3
Rock lobster overcooked but all else was very good.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Tried the ultimate feast. Walt’s favorite shrimp, Caesar salad, biscuits were delicious. Crab legs were good too. Lobster was chewy but it was okay. Linguini was okay but it used to have thick creamy sauce and it seems like the recipe changed. I would still come back but probably stick to my original the seaside trio. Waitress was attentive and kind. Lady up front did not speak just sat us down. Overall still enjoy their food.
Atmosphere: 4
Food: 4
Service: 4
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Admiral's Feast, Baked Potato
Hey Smarties! It’s TSMFOTP back with another honest review! We actually love this particular location. The food is always good although the service could be 100% times better! If you have not tried the Unlimited /Endless Shrimp or Crab legs it’s our go to. I’m only getting this until they no longer have the deal but they should definitely keep this on the menu. Also. Order the Sunrise Or Sunset Drink. It’s non alcoholic so appropriate for all.! It taste like ice cream it’s amazing.!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Side House Salad
Giving this 2 stars instead of 1 because the food was decent (the cheddar bay biscuits never disappoint) - everything else was rough.I want to start by saying we had a party of 16, which I realize is a large party, but we made a reservation and the rest of the restaurant was MAYBE half full. We got there at 7 and were sat, but the service was so slow. We didn’t get our drinks until like 7:30 and our order wasn’t taken until 7:50. Other tables around us were also not getting good service because this one girl had all these tables. I didn’t understand why other servers were just standing around watching.We ended up getting our food around 8:20, so almost an hour and a half after being seated. Two members in our party didn’t get their meal. We watched the server go back to the kitchen, run out and put something into the POS kiosk, go back to the kitchen, and then come back to us and tell us “one more entree is finishing up and will be right out” — that didn’t come until 8:37.Just overall disappointing and felt like it could have been avoided if the other staff that was just standing around had helped out our waitress.
Atmosphere: 1
Food: 3
Service: 1
Excellent customer service. Thank you keep up the good work.
Atmosphere: 5
Food: 5
Service: 5