Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
813 W Cary St, Richmond
(804) 362-0010
Customers' Favorites
Sonic Drive-In Reviews
The food's fine, but the customer service is terrible, the lady looked like she didn't want to work, spoke so quietly I couldn't even hear her, wanted to end my order before I could even order anything else. The ambience is also bad, the floor at the checkout was flooded with some drink and the rest of the floor filled with footprints
We always stop here for ice cream before our show at the Altria Theatre. It's often a little busy pre-show. Today however was the worst. Long line. Short staff. People crammed into the tiny order area. No staff at counter, he was working on the app orders. Never greeted anyone. Impossible to tell who was needing to order and who was picking up. This place needs better management. And what's with the section always stacked up with tables and chairs and not available for seating?
Ratings
Hours
Monday | 7AM - 10:30PM |
Tuesday | 7AM - 10:30PM |
Wednesday | 7AM - 10:30PM |
Thursday | 7AM - 10:30PM |
Friday | 7AM - 10:30PM |
Saturday | 7AM - 10:30PM |
Sunday | 9AM - 12AM |
The cashier was very rude and not welcoming. It seemed that we ruined his day by just walking in. I placed my order and and after i placed my order i realized i didn't ask for light ice in my sweet tea. I said aloud to the cashier but i didn't think he heard me so I went to the counter and repeated myself. He said I heard you from over there. I didn't kno he heard me because he did not acknowledge my request.