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“Got my order wrong and got mad at me for me wanting to get a refund . miss javonia please take a deep breathe it helps . Customer service in my experience is usually good but sometimes just take a minute a read out to make sure it’s right. the folks gonna wait for food anyway regardless. I still gave y’all 5 stars because I believe y’all will get it right . I will be back to see if anything changes .“
“Honestly, best Taco Bell I’ve been too and it’s my favorite fast food place. My quesorito was made perfectly down to the request to go easy on the sour cream. 10 minutes at the time I got home my food was still warm, and even though there was a small line I didn’t find myself waiting the usual 10 minutes for my food.This is my new Taco Bell for good. If you want GOOD Taco Bell, this is the place.“
“I've had good and bad experiences with this place, it really just depends on who is working. I recommend going inside if you're ordering anything with special add ons or things you want to take off, even if you're ordering mobile.
They usually give me exactly what I order on the app, but when I've removed things or added things they've messed it up, I'm not sure if they are not getting the full order or if they are just rushing and don't notice. When you go inside ask them if the removed and added what you asked for. Also remember to check your food, make sure everything is there.
This was ONE time, I didn't get a potatoes I ordered, they replaced a 5 layer with a different burrito I ordered and then put another one in there which is the one I ordered, I asked for no tomatoes or cream cheese +rice on something I ordered and they just made it regular.
They are always willing to fix it though, I went in and asked them to fix the order and they did so. I haven't had much problem with them before and I hope I don't have the same problem again.
I said 3 on the atmosphere because they arelly should clean up their parking lot, also the way out of the drive thru has a corner that you can't see around, almost got hit pulling out of it because I literally could not see the person.“
“Best Taco Bell within a thirty mile radius of Ashland and Glenn Allen.
Placed an online order with certain specifications, and everything was exactly as I ordered it.
The employees were extremely pleasant and were even interested in how my day was!
I rate it a 10 out of 10 experience!
The quality of the food, the cleanliness of the restaurant, the employees' wonderful attitudes, and overall experience!“
“This post is a week overdue- I wanted to give a big time shout out and thank you to the Taco Bell employees at this location for helping me in a BIG way. My car broke down right in the drive thru line getting my stepson his dinner. Semira, Justina, Julian, and a passerby came to the rescue to get me the help I needed to get safely home. On top of that, they waved my order fee. Really thankful for incredible souls like these ones- Taco Bell is blessed to have them on their team.“
“New Year’s Day and the crew was attentive and happy. One person was cleaning while the rest ran the drive through and front counter.
Tea was full as well as the condiment bar.
Got the loaded beef nachos and it was so full it stuck to the top of the box!!“
“I just ate here with my fiancée, and the service was outstanding! This was the best experience I've ever had at a Taco Bell! The food was delicious, and the cashier was extremely friendly! After ordering our meal, our food was ready 10 seconds after we ordered. I was extremely impressed with how fast our order took!“
“Inside was clean. Staff was friendly. The cashier Sharon or Shannon with blonde hair was courteous, polite, attentive, and patient when helping me with my order. Great location right off the highway. Food was good too. Didnt take long. Was hot when given to me. Thanks agian.“
“After a maddening Uber Eats experience, I gave up on delivery and went into the restaurant to order dinner tonight. The gentleman helping me was so kind as we commiserated about how badly Uber Eats had screwed up the order (six drivers came in to pick it up after it had already been taken before I finally cancelled). He made sure our order came out quickly, and it was still hot when we got it home. I really wish I had written down his name. Kind sir, thank you for taking good care of us, and I hope my perpetually missing order doesn’t haunt your dreams!“
“I went to have a really quick meal during moving process and ordered 3 boxes, but mine came not as I ordered. In the other hand, I will say Brittany B and the other 2 guys working on 10/20/2024 at 9:02pm ( info per my receipt ) they were all amazing. Super kind, friendly and they handled the situation super fast. Keep up the good work. Working as a team speaks volumes and all of you guys jumped in your own ways to handle the situation. THANK YOU from the hungry no sour cream Lady. :)“
“Beat Taco Bell I’ve been to. 10/10 recommend.
Facilities: extremely clean. Floor Was immaculate. Works stations and condiment stand spotless and orderly.
Costumer service: The young people at this location made me so proud! Respectful to each other and to customers. Employees were professional and efficient. Order went on food came right up shortly after and looked like the food on the commercial.
Food: Looked great and tasted great!“