The place was not busy. I ordered 2 eggs over medium with hash browns, sausage, grits, and toast. The eggs came cooked way past over well, yolks hard and whites crispy. After sending them back, two more were cooked, and as you can see in the photo, they were overcooked as well. Any short-order cook who cannot cook eggs over medium is no cook at all.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Toast and Grits, Sausage Patties
Bre Beckett
Best Waffle House I’ve been to hands down. Quick service, clean atmosphere, and friendly employees all on Easter Day! This will be my new go to Waffle House !
Atmosphere: 5
Food: 5
Service: 5
Michelle Avila
Very Good food an the waiter was very,very helpful!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Waffle with Side Meat, Cheese Eggs, Belgian Waffle
Katherine Hernandez
The food was great, and service was exceptional. The young woman who attended us today was very nice and always made sure we were good. Hands down best Waffle House in Richmond.
Atmosphere: 5
Food: 5
Service: 5
betty boop
Great the food was great my family loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
JONHATTAN DURAN
Waffle house is one of the places that depending what part of town you visit will yeild a different experience. The food was great especially the value. I always go with the all star. Basically you get a little of everything 2 eggs toast hashbrowns or grits meat choice and a waffle. For the low price of like 15 buck's. Don't expect a warm welcome it's usually someone who hates there job and is always complaining. But besides that cleanliness is always a challenge. You just have to take the good with the bad and compromise in others.Enjoy your food and hold on to your hat for the ride called waffle house.
Atmosphere: 3
Food: 4
Service: 2
Jerome Clarke
Service was horrible & cook spoke very disrespectfully to me. Told me what they eat & don’t do, when I have gotten the same type of service from other Waffle House franchises. A definite BLACK EYE to the franchise and brand!
Service: 1
Mariah Thomas
Louis was very sweet and attentive. If I’m ever in the area again I’ll be sure to stop in when it’s slower to get great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toast and Grits, Sausage Patties
They need better customer service, there are some who, if they serve, come but one at a time
Richmond Gentleman
Been here many times and food is always prepared as ordered and good. Chili and sweet tea are among my favorites and some of the sandwiches. Staff is friendly and cook personally checks that I am happy and satisfied with my order. This is by far one of the better Waffle Houses, clean restroom normally and worth stopping in.Wheelchair accessibility: Easy access, clear entry and availability of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham and Cheese with Hashbrowns, Bacon Egg and Cheese Sandwich, Hash Browns and Toast, Bert's Chili, Scrambled Egg and Bacon Sandwich with Hash Browns, Patty Melt
Anthony Tessicini
Emon and jae hooked me up yo! First time in a waffle house and this mf was clean as a whistle. They looked at me, my friends said "it's his first time" (I live up north without a waffle house) and they even gave me a free waffle! "We can't have you enter a waffle house without eating a waffle for your first time!" Mannnn they were so cool, dapped me up, made me feel at home, it was lit.
Atmosphere: 5
Food: 5
Service: 5
Aleena
The staff here go above and beyond. Always checking on you, correct orders, hot food, filling up your drinks. Friendly and hardworking people working here. Very clean. Tables turn quick. Our favorite WH, we skip closer ones to come to this one.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Clevinger
One waitress was very loud and rude to us and just walked away without our orders. The manager did come over and apologized for the behavior of the other waitress. Not a place I would advise nor will I go back
The place was not busy. I ordered 2 eggs over medium with hash browns, sausage, grits, and toast. The eggs came cooked way past over well, yolks hard and whites crispy. After sending them back, two more were cooked, and as you can see in the photo, they were overcooked as well. Any short-order cook who cannot cook eggs over medium is no cook at all.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Toast and Grits, Sausage Patties
Best Waffle House I’ve been to hands down. Quick service, clean atmosphere, and friendly employees all on Easter Day! This will be my new go to Waffle House !
Atmosphere: 5
Food: 5
Service: 5
Very Good food an the waiter was very,very helpful!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Waffle with Side Meat, Cheese Eggs, Belgian Waffle
The food was great, and service was exceptional. The young woman who attended us today was very nice and always made sure we were good. Hands down best Waffle House in Richmond.
Atmosphere: 5
Food: 5
Service: 5
Great the food was great my family loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Waffle house is one of the places that depending what part of town you visit will yeild a different experience. The food was great especially the value. I always go with the all star. Basically you get a little of everything 2 eggs toast hashbrowns or grits meat choice and a waffle. For the low price of like 15 buck's. Don't expect a warm welcome it's usually someone who hates there job and is always complaining. But besides that cleanliness is always a challenge. You just have to take the good with the bad and compromise in others.Enjoy your food and hold on to your hat for the ride called waffle house.
Atmosphere: 3
Food: 4
Service: 2
Service was horrible & cook spoke very disrespectfully to me. Told me what they eat & don’t do, when I have gotten the same type of service from other Waffle House franchises. A definite BLACK EYE to the franchise and brand!
Service: 1
Louis was very sweet and attentive. If I’m ever in the area again I’ll be sure to stop in when it’s slower to get great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toast and Grits, Sausage Patties
Great service! Delicious hashbrowns!
Atmosphere: 3
Food: 5
Service: 5
Excellent customer service! Food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They need better customer service, there are some who, if they serve, come but one at a time
Been here many times and food is always prepared as ordered and good. Chili and sweet tea are among my favorites and some of the sandwiches. Staff is friendly and cook personally checks that I am happy and satisfied with my order. This is by far one of the better Waffle Houses, clean restroom normally and worth stopping in.Wheelchair accessibility: Easy access, clear entry and availability of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham and Cheese with Hashbrowns, Bacon Egg and Cheese Sandwich, Hash Browns and Toast, Bert's Chili, Scrambled Egg and Bacon Sandwich with Hash Browns, Patty Melt
Emon and jae hooked me up yo! First time in a waffle house and this mf was clean as a whistle. They looked at me, my friends said "it's his first time" (I live up north without a waffle house) and they even gave me a free waffle! "We can't have you enter a waffle house without eating a waffle for your first time!" Mannnn they were so cool, dapped me up, made me feel at home, it was lit.
Atmosphere: 5
Food: 5
Service: 5
The staff here go above and beyond. Always checking on you, correct orders, hot food, filling up your drinks. Friendly and hardworking people working here. Very clean. Tables turn quick. Our favorite WH, we skip closer ones to come to this one.
Atmosphere: 5
Food: 5
Service: 5
One waitress was very loud and rude to us and just walked away without our orders. The manager did come over and apologized for the behavior of the other waitress. Not a place I would advise nor will I go back
Atmosphere: 1
Food: 2
Service: 2