Wendy's

9116 W Broad St, Richmond
(804) 477-7481

Recent Reviews

Sheemah Aldosari

Didn't get my order right, but it was still good food

Food: 4

Service: 3

Ash r

Recieved a completely wrong order. Itdidn't even match the receipt but it wasn't replaced. Total waste of $15.

Food: 1

Service: 1

Shae-Nicole Delaney

Hands down the best service not not only was the food hot the manager checked the bag not once not twice, but three times to make sure all our food was there Ms Felicia exhibited what a true manager should be great experience will be back

Atmosphere: 5

Food: 5

Service: 5

John Heetderks

The food was good. The place itself is a bit of a mess. The carpeting is filthy, the tile sticky, and the windows caked with grime. Would be nice if they'd clean it up.

Atmosphere: 1

Food: 4

Service: 4

enas abdelgawad

The deal of $5 is so good, my kids are really enjoying with this

Atmosphere: 5

Food: 5

Service: 5

Lauren Hudson

Writing this as I sit in the drive thru driven by rage because I’ve been waiting for like 20 minutes just to order with a toddler yelling “cheeseburger” in my ear. This place is and has always been slow af but it’s the nearest Wendy’s for miles so here we are. Please improve!

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Hamburger

yan carlos D

Very friendly lady at the box office for delivery. Excellent service.

Atmosphere: 5

Food: 5

Service: 5

tammy sanders

Food isn't good like it use

Atmosphere: 2

Food: 1

Service: 1

Tamii Montgomery

Called many times trying to get a refund of my order I got and no one will answer the phone. I had uncooked food, and food was cold. Then young lady In the drive thru kept saying anything else anything else. Then went to the window and she then proceeded to slam the window in my face.

Atmosphere: 1

Food: 1

Service: 1

Brian Higgins

This is ghetto Wendy's and y'all expect something good ? lol ?

Atmosphere: 1

Food: 1

Service: 1

Brian Patton

Extremely slow service. Waited bout 10 mins without getting waited on. Finally walked out.

L E Dockery

Always something. Never food or service. Went in the morning for breakfast at 9:30. The response I got at the drive-through" we aren't taking orders "

Sherri Hudkins

Tried to go there and get breakfast, walk inside, no one to be seen anywhere, we spoke up, still no one around, this was at like 9:30am ... we decided to leave after waiting for like 4mins .... as we left saw an employee walk out from under a tree in the upper parking lot that was smoking ... he said nothing to us as he slowly walked towards the restaurant doors , then as we were pulling out another employee was back by the dumpster , so guessing no one was inside ?????

Atmosphere: 1

Food: 1

Service: 1

Robert Yancey

dining area in dire need of renovations. looks like it never came out of being closed from Covid.

Atmosphere: 1

Food: 4

Service: 4

Jacqueline Jones

Despite the fact that I didn't receive the sauce I asked for the chicken nuggets. Giving Five stars because this was the first time I've ordered food at this restaurant after 5pm and each item; fries, Dave's Burger and nuggets were hot and prepared well. Requested fries without salt, received as asked; piping hot!! Drive-thru associate was pleasant and I was met with a smile. Very pleased, hope this great service continues.

Atmosphere: 5

Food: 5

Service: 5

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