Arby's

1401 Jamison Ave SE, Roanoke
(540) 345-1152

Recent Reviews

James Wilhelm

I try to be fair on my reviews. I take inconsideration of time of day, how busy and how many employees are working. The person taking orders should not be. Very rude and unprofessional. The restaurant was extremely dirty and not just from a rush. The past few times that I have came to this location it seems to get worse. You are losing money. People are driving off. Extremely slow. When I visit the other stores in the area it's a totally different experience. Especially the one on Brambleton Ave. They are top notch. The Jamison store needs to be closed and moved to Bonsack.

Atmosphere: 1

Food: 2

Service: 1

Debra Morrison

The service was fast especially as I had a fairly large order.Staff was super friendly .Dining are and what I could see of prep area looked clean and well maintained.The only complaint was a couple of staff members should have looked a bit neater.They looked a little thrown together but overall a good dining experience for take-out!!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Buffalo Chicken Slider, Loaded Curly Fries, Chicken Tenders, Arby's Signature Sandwiches

Jason Wertz

Slowest restaurant in

Atmosphere: 2

Food: 5

Service: 1

Angel Baby

Messed up my order for the LAST time BYEUpdate: I’ve filled that out already and NO RESPONSE!

Atmosphere: 1

Food: 1

Service: 1

Danny Cruff

Went there yesterday the 13th March 2024. Waited 20 minutes at the register to be served. No one seemed interested in serving me. Not very busy workers seemed to be waiting on one another to serve me at the register. Walked out and WILL not return. Very poor customer service. Terrible customer relations. Can't rate food as I was ignored and did not receive any.

Atmosphere: 2

Service: 1

Alisha Hutchison

for some reason the story is always had a hard time keeping up with anybody whether it be people in order to have the customers dealt with or so to get the order right that's one of the biggest problems with the store is getting the order right and sometimes being never

Atmosphere: 5

Food: 3

Service: 2

Keith Hager

Friendly and professional staff. Accommodating and honestly a refreshing experience.

Steve Robinson

If I could give 0 stars I would! I ordered the 2 fish sandwich’s and got so sick I had to call out of work! I ordered food not food poisoning!

Atmosphere: 1

Food: 1

Service: 1

Cherry Flava

I've tried this place a couple of times giving the benefit of the doubt. This last time I went I sat at the ordering menu for several mins before even being acknowledged, and then they only did one order at a time. You order pay for it wait for your food BEFORE taking the next order therefore the line was extremely long and people started leaving. Another time I went my order was wrong and the sandwiches were cool as if they'd been sitting on a counter already wrapped and ready to go.

Atmosphere: 1

Food: 1

Service: 1

Reva Hollandsworth

Love their burgers but only available for limited time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro, Creamy Mediterranean Chicken Wrap, Loaded Italian, Classic Roast Beef

Sherry Cline

Milk shake machine still not

Atmosphere: 3

Food: 1

Service: 3

Kyla

Bathrooms are pin locked. I'll just eat at the one on Williamson.

Atmosphere: 1

Service: 1

Kevin Combs

Best one around RoanokeBeef and cheddar can't go

Atmosphere: 5

Food: 5

Service: 5

Candy Duncan

I like there roast beef

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef

N.A. Mullins

Service was slow food was cold and one of the sandwiches was too much cheese that it was not easy to eat or clean

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Potato Cakes, Chicken Tenders, Roast Beef, Classic Roast Beef, Reuben

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