Cheesesteak Factory Jerkhouse

3415 Williamson Rd, Roanoke
(540) 566-3903

Recent Reviews

bowman knows best

Barely any steak after a long wait. Went once before and it had as much salt as country

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Philly Cheesesteak

I Is Wolfee

Taco Bell has better quality meat than what was on my cheesesteak. Super dry and crumbly. Pretty much all that came on it was meat and cheese. Very disappointing meal.

Food: 2

Recommended dishes: Fries

Mark Jones

There good is so good and our waiter Stephanie was such a sweetheart and took care of everything that we needed I highly recommend her and this restaurant!!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Heather Jones

We loved there food and our waiter her name was Stephany and she was a great waiter she got everything we needed and made sure we always had everything that we wanted I would highly recommend coming her to eat and there food not that expensive either!!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deep Fried

Tiara N. Jackson

I placed an order for the J*** chicken Philly sub and other things. For the sub, I asked for no lettuce, tomato, green peppers, mayo, and jalapeños. They ignored these instructions. When I called they did not apologize and the manager said to ask Uber Eats for a refund and then reorder my food. I'm annoyed because if I do this, I'd have to pay for another delivery fee and tip because of their mistake. No thanks!

Jennifer Renz

First visit today- Kevin made the BEST Philly Cheesesteak subs!

Joseph Bahadoor

I can give it only 4 stars because the Pricing for a cheesesteak and onion rings for $13.72 is Steep and Yes inflation is here and I get that!Pros: Hot, Fresh, Tasty, Has flavor, fulling for me!Cons: Too priceyGive the place a try the food is good just walk with money!Mr. Joseph Bahadoor

Chanell D.

i called and placed an order - they said it would be 15 minutes. i get there to get my food they had no record of my order and nomore j*** chicken … wasn’t aware of this until waiting for almost 20 minutes then, was told i could have ox tails ok.. whatever. food was disgusting mac and cheese was old and had dried up white cheese sauce on top of it! overall my food was NOT worth $60. i will never and i mean never eat here again. i literally waited a little over an hour for my food for a mix up that was not my fault! the rice tasted like it came straight out a microwaveable bag and the oxtails had no meat on them. threw all my food in the trash 0/10 do not recommend this place!

Chloe Love

This place has severely went down hill! We ordered 2 large j*** chicken and a Philly cheesesteak. The j*** chicken was way overcooked and tasted nothing like it was suppose to. The cabbage was good! The Philly steak was way overcooked and had zero flavor. The bread was also soggy.

A.J. Reames

Traveled from Lynchburg to try this place. The staff was super friendly and welcoming. I got my order quickly, and man was it good! The j*** was so flavorful, but so was the rice and peas, and cabbage. I had to Facetime my Mom from the islands to show her what she was missing! I'd add pictures, but I was hungry and got straight to work. It was worth the trip, and I plan on bringing my family with me next time!

Kyote Zoe

J*** chicken was to burnt and didn’t taste good not at all. Chicken tastes nothing like j*** chicken and more like burnt rubber and was chewy also stale. This restaurant need a Jamaican lady that know how Jamaican food should taste like. And Winston you need a Jamaican lady on your ros

Chad Ferguson

I used to order from here when they were in Salem. Today, the j*** chicken for the sub tasted overwhelmingly like charcoal. I'm glad you guys still cook with coals, but the taste was simply overwhelming.

Tyler Beard

Very good food here, ordered onion rings but they messed up and gave us fries but quickly made onion rings with no hassle,, kind of skimmed the regular portions but over all the food was great the young lady that took the order was very patient and sincere 10/10 recommend

Jason Arrington

I wish I had taken photos. I had the curry chicken and I could have died and been happy. This was one of the best dishes I've ever had. It came with fall off the bone chicken with rice and beans with a generous amount of curry sauce on it all. Delicious! Also came with a side of the best cooked cabbage I've ever had. I'm not kidding when I say, I'd order it to go every time. It's mind blowingly delicious. I'll be coming back over and over again!

Vfbdbd Bbxbcbc

The cheesesteak factory on Williamson just served me the worse cheesesteak subs in history I spent $40 on three subs and they had NO meat in the subs all cheese and I would not recommend going to the Williamson cheesesteak factory it’s like a ghost town. And they ripped me and my family off! Bad business. Bad Food. SMH.

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