Went Thru Drive Thru Ordered To Simple Meals and Both Meals Was Made Wrong And Worse Of All Wasn't Even What We Ordered
Anctony .anctony
Sorry but it was $15 of suckage. Nice people all around. Gave me a refund. Would give them another chance. Maybe a bad day
Linda Barnett
Ordered Frisco burger meal. When handed food, realized there was no fries. Mentioned it. Got them. Pulled to parking behind building to check rest of order. Had been told it would be on premium bun ($.30 more) because Texas Toast bread unavailable. First, it was on Texas Toast, not premium roll. Second, there was no cheese and only 1/2 slice bacon with an almost not there slice of tomato. Pulled back to drive thru ordering. Girl actually argued with me that it was right and on premium bun. Manager finally told me to pull to window. Holding Burger out of window, I asked, Does this look like a premium bun and where is the rest of it?Burger was remade on a premium bun. Manager said they had a new cook and he read the picture wrong. Sorry for the inconvenience. This Hardee's used to be really good but the last few times I've been there it's left a lot to be desired. When it takes over 1/2 hour to get what was ordered, it's not fast food.
Maria Ortiz
I made a online order when I went to pick it up I try to open the door to find out the store lobby was closed, she made me go around against the traffic just because they was only 3 people working and she couldn't go outside to bring me the order. Bad service in all aspect, HARDEES at Hershberger and Peters Creek have better service.
Teresa Gonzalez
Was nice at the beginning..the guy told us he was almost closing,taked our order and when we checked the bag..missing the coleslaw,dressings for the 10 chicken tenders (special pack) and the sweet tea.Each pack of ? was at ½ and the drinks was over iced when we asked for "lite ice"... we notice that when we was on the way.?
Renee “tnvolfan” Young
Told them how to fix coffee, did not fix it right. On the road so couldn't go back to fix it. $7 down the drain.
Gregory Cardamone
Waited 15 minutes for fast food.
Hd Power
I don't think the attendant there said one word to us . Didn't even say a simple thank you, LOL I guess customer courtesy isn't in there employee manual.
Mea N.
Well the manager doesn't care, even the owner of the restaurant does not care that his employees have no respect of their work. We can understand once called and said OH SORRRY from the manager that was it. We waited 2 months to go again. WOW same thing. BURNT BUNS. This is a disrespect of the cook that he/she does not care of what type of food they are putting out. But 2 times going there and the BUNS are BURNT and really not BURNT totally CHARRED. Very very disrespect of the restaurant and type of food they are dispensing. I think the owner needs to realize he has the wrong manager, the wrong cook, and wrong employees. Being from OREGON. This employee cook, and manager would be gone by now not still there after 2 months. When we phone it is OH SORRY. No here is a code to utilize next time so we can replace. OH tell us the date this happened and we will take care of it. IT IS ONLY SORRY. So franchise owner. You need to know that your employees don't care about you, your type of food dispensing, your restaurant.
Jane Bowers
Best mushroom swiss sandwich I've had in a long time
Order was wrong how hard is it to screw up a hamburger, sm frie and a large sweet tea
britshak
Super slow drive thru!l We thoght the cashier was by herself, but when we got to the window, there were a lot of workers there!
Josh Shrader
Ordered 2 egg n cheese biscuits with butter small hash rounds med tea. Biscuits were fresh n hot egg fluffy hash rounds hot. Girl at window very pleasant.
Russell Hawkins
Quick, friendly, food prepared correct and condiments requested were in the bag!
Joanna Gregory Cox
Rudest people I've run across in a restaurant. Maybe they don't need to be working the morning shift. Left and went to Bojangles!
Went Thru Drive Thru Ordered To Simple Meals and Both Meals Was Made Wrong And Worse Of All Wasn't Even What We Ordered
Sorry but it was $15 of suckage. Nice people all around. Gave me a refund. Would give them another chance. Maybe a bad day
Ordered Frisco burger meal. When handed food, realized there was no fries. Mentioned it. Got them. Pulled to parking behind building to check rest of order. Had been told it would be on premium bun ($.30 more) because Texas Toast bread unavailable. First, it was on Texas Toast, not premium roll. Second, there was no cheese and only 1/2 slice bacon with an almost not there slice of tomato. Pulled back to drive thru ordering. Girl actually argued with me that it was right and on premium bun. Manager finally told me to pull to window. Holding Burger out of window, I asked, Does this look like a premium bun and where is the rest of it?Burger was remade on a premium bun. Manager said they had a new cook and he read the picture wrong. Sorry for the inconvenience. This Hardee's used to be really good but the last few times I've been there it's left a lot to be desired. When it takes over 1/2 hour to get what was ordered, it's not fast food.
I made a online order when I went to pick it up I try to open the door to find out the store lobby was closed, she made me go around against the traffic just because they was only 3 people working and she couldn't go outside to bring me the order. Bad service in all aspect, HARDEES at Hershberger and Peters Creek have better service.
Was nice at the beginning..the guy told us he was almost closing,taked our order and when we checked the bag..missing the coleslaw,dressings for the 10 chicken tenders (special pack) and the sweet tea.Each pack of ? was at ½ and the drinks was over iced when we asked for "lite ice"... we notice that when we was on the way.?
Told them how to fix coffee, did not fix it right. On the road so couldn't go back to fix it. $7 down the drain.
Waited 15 minutes for fast food.
I don't think the attendant there said one word to us . Didn't even say a simple thank you, LOL I guess customer courtesy isn't in there employee manual.
Well the manager doesn't care, even the owner of the restaurant does not care that his employees have no respect of their work. We can understand once called and said OH SORRRY from the manager that was it. We waited 2 months to go again. WOW same thing. BURNT BUNS. This is a disrespect of the cook that he/she does not care of what type of food they are putting out. But 2 times going there and the BUNS are BURNT and really not BURNT totally CHARRED. Very very disrespect of the restaurant and type of food they are dispensing. I think the owner needs to realize he has the wrong manager, the wrong cook, and wrong employees. Being from OREGON. This employee cook, and manager would be gone by now not still there after 2 months. When we phone it is OH SORRY. No here is a code to utilize next time so we can replace. OH tell us the date this happened and we will take care of it. IT IS ONLY SORRY. So franchise owner. You need to know that your employees don't care about you, your type of food dispensing, your restaurant.
Best mushroom swiss sandwich I've had in a long time
Restaurantji Recommends
Order was wrong how hard is it to screw up a hamburger, sm frie and a large sweet tea
Super slow drive thru!l We thoght the cashier was by herself, but when we got to the window, there were a lot of workers there!
Ordered 2 egg n cheese biscuits with butter small hash rounds med tea. Biscuits were fresh n hot egg fluffy hash rounds hot. Girl at window very pleasant.
Quick, friendly, food prepared correct and condiments requested were in the bag!
Rudest people I've run across in a restaurant. Maybe they don't need to be working the morning shift. Left and went to Bojangles!