KFC

3401 Orange Ave NE, Roanoke
(540) 344-8826

Recent Reviews

Nicole C.

All options are good. But my favorite is the chicken pot pie ?. Cooked just right and flaky top.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fried Chicken

Nathanael Evangelista

Do NOT go to this KFC. The service here is bottom of the barrel.

Atmosphere: 1

Food: 1

Service: 1

Connie Vance-Kingery

Drive through ok but usually slow. Chicken does not taste as good as years before (Kroger is better) & serving sizes are small.

Atmosphere: 1

Food: 3

Service: 4

Recommended dishes: 8 Piece Meal, Chicken Sandwich, Apple Pie

Phil Hevener

The food was average for a kfc but when we went through the drive thru my granddaughter likes the chicken legs only and I bought a two piece chicken dinner and asked for the legs only instead of a leg and thigh and she said no. I told her they always have in the past and she just said no. She didn’t give me an explanation of why all of a sudden I couldn’t do it so I went ahead and bought the 2 pc but when I got up there to pay for my meal she wouldn’t say anything to me she grabbed my credit card and just handed me my meal like she was mad at me. There isn’t any good customer service anymore. This lady was older and she should know better but I guess it’s something we are going to have to deal with nowadays.

Atmosphere: 1

Food: 3

Service: 1

Mrs. LJ

Hot food and a great staff!

Atmosphere: 5

Food: 5

Service: 5

Brenton Shelton

I bought a pot pie for my little girl, I went to break it open and maybe a table spoon of filling inside no chicken,no vegetables all crust . So

Atmosphere: 3

Food: 1

Service: 3

Patrick G

Incredibly slow and had a lot of people working. Food thrown together but taste was ok.

Atmosphere: 2

Food: 3

Service: 2

Matthew Henry

the chicken patty they had prepped was small so they made me a fresh one. appreciate the service.

Atmosphere: 5

Food: 5

Service: 5

Bernard Mitchell

Every time I go here I ask for fresh chicken and every single time it is dry and burnt. The worst KFC I have ever

Atmosphere: 1

Food: 1

Service: 1

Chase Mustafa

God awful in every way. Staff are rude and disrespectful. An unwashed band of wannabe gangsters Singing dirty rap lyrics while throwing cold food into boxes. My son's chicken nuggets tasted so strongly of cleaning fluid that I cannot believe it was an accident. Not that strong.

Big Daddy

They game me a piece of thigh that they cut in half so I only got that in a baby piece, it was supposed to be original recipe but it had no taste at all and it was tough. Seemed like they were serving the day before chicken and just put it in the and heated them up to serve the guest for today. Just PATHETIC, AND I MEAN ABSOLUTELY PATHETIC!!!

Atmosphere: 3

Food: 1

Service: 3

Derrike Walker

I never leave reviews, but I wouldn't recommend eating at this location. Placed a order to be told at the window " we only have chicken nuggets" the manager was screaming NOoO!! In the back? So I took a glance through the window an witnessed the woman's shirt had rode above her belly. She was rubbing her stomach across the table where they make all the food. Extremely gross... starting to give up on fast food

Atmosphere: 1

Food: 1

Service: 1

Danielle Cadd

Food was ok, fries were kind of cold and so was the chicken sandwich. Customer service wasn't great but not terrible either.

Food: 3

Service: 3

Recommended dishes: 3 PC Tenders Waffle Basket, Chicken Sandwich

Danielle Ponce

Wow KFC has gone down hill. I thought they breaded their own chicken? So why, when I placed a pickup order for 4:45 PM at 1:30 PM, am I being told there is no extra crispy chicken like I ordered? Not to mention the kid up front was on his phone playing videos extremely loud when I walked in (because, of course I was the only person there) and didn’t even notice me until one of the cooks came out to help me. The original recipe chicken tasted like one of those frozen Banquet fried chicken meals. I am SO glad I bought an extra “Large” mashed potato for an extra $4 because a “Large” mashed potato is about 2 servings. Thank god the coleslaw still tasted the same but that’s about the only good thing. I haven’t had KFC in a couple years and now I remember why! $35 for a family meal my a$$?Parking: So much parking available because THERE IS NOBODY THERE ?

Atmosphere: 1

Food: 1

Service: 1

Danielle Ayers-Cadd

Food was ok, fries were kind of cold and so was the chicken sandwich. Customer service wasn't great but not terrible either.

Food: 3

Service: 3

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