No eggs today. They aren't even on order. No bagels yesterday. Store smells of body odor. Awful.
Colleen Witt
Top notch clean store! Shelves are always full with all of my favorites! Staff is friendly and helpful as ever!
Brian
Clean in and out fast
Kimberly M.
This review is specifically for the Kroger off of Brambleton, across from Goodwill. I moved back to Roanoke a year and a half ago. This Kroger became my go-to, even though there's a slightly nicer one further down on Brambleton. I've never had any complaints about this store, but SOMETHING has happened to the seafood department, and it's not good. I'm a pescatarian, so fish is the only protein I eat. I don't know about the fresh seafood because I don't really eat lobster or crab, so this isn't directed at the guys behind the seafood counter. These guys are always nice and ready to help out. I think it has more to do with their supplier. The frozen seafood, as well as the seafood in open commercial refrigerators, is inedible, not to mention it smells like sewage. I don't know where they get their seafood from these days, but it is DISGUSTING. I had some doubts when I bought some frozen shrimp from there a month ago. I thawed it out, and it smelled up my entire kitchen. I thought maybe it was a one-off event, but no... I bought two packs of sockeye salmon last week, along with some shrimp in the open fridge that comes with the pack of cocktail sauce. All I can say is, I won't be buying any seafood from Kroger again. The salmon, just like the shrimp before, stunk up my whole refrigerator and kitchen. It is an absolutely disgusting smell, again...like sewage. Possibly worse. I'm nauseated just typing this. I am going to explore buying fish/shrimp at Fresh Market or Earth Fare. It might be pricier, but it would be better than having to throw out fish that you can't eat because it's RANCID as soon as you get it home.
Larry Q.
I called to complain about a pack of Salisbury steaks being 8 dollars and got hung up on by the manager so I called corperate office this place isnt worth the headache of shopping here
Tasha Shelor
Kroger’s Towers is bananas this time of year. I highly suggest pick up orders, deliveries or lots of time to spare inside the store. It was packed house yesterday. They say it’s the busiest Kroger’s in the City. I only know that because I used to advertise there. Lol
Sarah Sweeney
The only redeeming quality of this Kroger location are the employees. I’ve interacted with many of them, and have found all of them to be very helpful and personable, however, that isn’t enough to keep me shopping at this location.The remodel has made the store feel more cramped, aside from the produce section and bakery/deli, and I feel like I’m on the verge of colliding with other customers at every turn, or aisles are too congested to pass through.Stocking is another issue. Understandably, it isn’t the fault of the store employees if shipments of products aren’t received, but it is very frustrating when you’re accustomed to purchasing certain items at one location, but have to visit one or more other stores in order to secure staple items.My last few trips here have been disappointing, which is a shame, because it’s in such a convenient area, but I find I’ve had more success shopping elsewhere.
Kelly Steele
Ĝreat prices
Shane VanHook
Always packed, but can definitely find an associate to help you with whatever you may need!
Raphael Hernandez
Store manager Kori Foley drove a 19 year old Black employee with autism to commit suicide. No action has been taken. Kori Foley was moved to a different store. not fired. Make your voice heard.
As the Parent of a special needs Black American child this is personal. I will never support this grocery chain again. To continue to employ the manager that bullied an autistic kid to suicide that says a lot about the people at the top of Kroger. Take your business elsewhere.
Manuel M.
Kroger is one of the largest Food Store Chains in the States. I decided to go into the closest store to my neighborhood and review it. This Kroger is located in the lower level of the Towers Shopping Center in Roanoke, Virginia. It is not as large nor modern as many others built recently, but if we consider the amount of space it has in this location with the unique and fresh grocery items it carries, we see why it is almost always full of people shopping there. For this review I will be taking into account all the times that I've shopped there as well as how I found the store today, when I went shopping there for the purpose of this review. As I arrived to Kroger on this beautiful day, I was first impressed by the great looking design of the outside entrance to the store, with the gigantic Kroger sign contrasting with the blue sky, and underneath a great variety of pumpkins for sale which tend to highlight the Holiday Season that has started. The inside of the building doesn't seem as modern as the outside, but it's mostly clean and organized, and with a pretty good selection of items, focusing more in quality and uniqueness than in quantity. For example, they carry the Häagen-Dazs Creamy Mango Ice Cream, that not even Walmart stocks it among their humongous inventory of items. Even though the store is clean and organized there are many areas that seem too packed together and little room for movement among the ailes. An area where I noticed the store is particularly strong is in the variety of quality frozen dinners it carries. There are many items not found in other larger stores that make me come here to get them. One negative point however is that many times I've been here and they have been out of stock of these items and I have not seen any manager around that I can bring this to their attention. Overall however the employees who work there are very friendly and helpful and this I admire very much. On this particular day, a Pharmacist helped me with a question I had about an over the counter medicine, and I was able to observe many other employees there present with a genuine desire to assist the customers to have a pleasant shopping experience. For example the ones around the self checkout area where I usually check-out. As a matter of fact I am aware that one of the employees in this area was reasantly promoted. Something else I noticed was the freshness of the flowers, the fruits, and the meats, but the area of the seafood looked a bit lacking. To get a 5 Star review I would recommend the management to be more visible and have an interest on what it's customers want and wish to have, and then make it a point to have the shelves stocked with these items. Today I checked out in one of the checkout counters and the employee there was so helpful and kind that he personified Kroger's values: Safety, Respect, Diversity, Inclusion, Honesty and Integrity. I do recommend this store, and if Management would pay attention to my recommendations, it will also continue to be one of my favorite grocery stores to shop for quality items, in a relaxed atmosphere, with wonderful customer service.
G M
Allowing management to bully employees to the point of suicide is crazy and then you just transfer them to another store. Absolute Trash..
Eboni Rhone
Managers are allowed to bully their employees to the point of suicide. Family friendly shopping apparently. Even across the country, I'll be avoiding your products.
Le-Phuong Nguyen
A korger employee accused an autistic worker of stealing cereal during his shift when he purchased the cereal. The bullying and harassment was so toxic the autistic worker took his own life. Boycott kroger for their negligence !!!!
No eggs today. They aren't even on order. No bagels yesterday. Store smells of body odor. Awful.
Top notch clean store! Shelves are always full with all of my favorites! Staff is friendly and helpful as ever!
Clean in and out fast
This review is specifically for the Kroger off of Brambleton, across from Goodwill. I moved back to Roanoke a year and a half ago. This Kroger became my go-to, even though there's a slightly nicer one further down on Brambleton. I've never had any complaints about this store, but SOMETHING has happened to the seafood department, and it's not good. I'm a pescatarian, so fish is the only protein I eat. I don't know about the fresh seafood because I don't really eat lobster or crab, so this isn't directed at the guys behind the seafood counter. These guys are always nice and ready to help out. I think it has more to do with their supplier. The frozen seafood, as well as the seafood in open commercial refrigerators, is inedible, not to mention it smells like sewage. I don't know where they get their seafood from these days, but it is DISGUSTING. I had some doubts when I bought some frozen shrimp from there a month ago. I thawed it out, and it smelled up my entire kitchen. I thought maybe it was a one-off event, but no... I bought two packs of sockeye salmon last week, along with some shrimp in the open fridge that comes with the pack of cocktail sauce. All I can say is, I won't be buying any seafood from Kroger again. The salmon, just like the shrimp before, stunk up my whole refrigerator and kitchen. It is an absolutely disgusting smell, again...like sewage. Possibly worse. I'm nauseated just typing this. I am going to explore buying fish/shrimp at Fresh Market or Earth Fare. It might be pricier, but it would be better than having to throw out fish that you can't eat because it's RANCID as soon as you get it home.
I called to complain about a pack of Salisbury steaks being 8 dollars and got hung up on by the manager so I called corperate office this place isnt worth the headache of shopping here
Kroger’s Towers is bananas this time of year. I highly suggest pick up orders, deliveries or lots of time to spare inside the store. It was packed house yesterday. They say it’s the busiest Kroger’s in the City. I only know that because I used to advertise there. Lol
The only redeeming quality of this Kroger location are the employees. I’ve interacted with many of them, and have found all of them to be very helpful and personable, however, that isn’t enough to keep me shopping at this location.The remodel has made the store feel more cramped, aside from the produce section and bakery/deli, and I feel like I’m on the verge of colliding with other customers at every turn, or aisles are too congested to pass through.Stocking is another issue. Understandably, it isn’t the fault of the store employees if shipments of products aren’t received, but it is very frustrating when you’re accustomed to purchasing certain items at one location, but have to visit one or more other stores in order to secure staple items.My last few trips here have been disappointing, which is a shame, because it’s in such a convenient area, but I find I’ve had more success shopping elsewhere.
Ĝreat prices
Always packed, but can definitely find an associate to help you with whatever you may need!
Store manager Kori Foley drove a 19 year old Black employee with autism to commit suicide. No action has been taken. Kori Foley was moved to a different store. not fired. Make your voice heard.
Restaurantji Recommends
As the Parent of a special needs Black American child this is personal. I will never support this grocery chain again. To continue to employ the manager that bullied an autistic kid to suicide that says a lot about the people at the top of Kroger. Take your business elsewhere.
Kroger is one of the largest Food Store Chains in the States. I decided to go into the closest store to my neighborhood and review it. This Kroger is located in the lower level of the Towers Shopping Center in Roanoke, Virginia. It is not as large nor modern as many others built recently, but if we consider the amount of space it has in this location with the unique and fresh grocery items it carries, we see why it is almost always full of people shopping there. For this review I will be taking into account all the times that I've shopped there as well as how I found the store today, when I went shopping there for the purpose of this review. As I arrived to Kroger on this beautiful day, I was first impressed by the great looking design of the outside entrance to the store, with the gigantic Kroger sign contrasting with the blue sky, and underneath a great variety of pumpkins for sale which tend to highlight the Holiday Season that has started. The inside of the building doesn't seem as modern as the outside, but it's mostly clean and organized, and with a pretty good selection of items, focusing more in quality and uniqueness than in quantity. For example, they carry the Häagen-Dazs Creamy Mango Ice Cream, that not even Walmart stocks it among their humongous inventory of items. Even though the store is clean and organized there are many areas that seem too packed together and little room for movement among the ailes. An area where I noticed the store is particularly strong is in the variety of quality frozen dinners it carries. There are many items not found in other larger stores that make me come here to get them. One negative point however is that many times I've been here and they have been out of stock of these items and I have not seen any manager around that I can bring this to their attention. Overall however the employees who work there are very friendly and helpful and this I admire very much. On this particular day, a Pharmacist helped me with a question I had about an over the counter medicine, and I was able to observe many other employees there present with a genuine desire to assist the customers to have a pleasant shopping experience. For example the ones around the self checkout area where I usually check-out. As a matter of fact I am aware that one of the employees in this area was reasantly promoted. Something else I noticed was the freshness of the flowers, the fruits, and the meats, but the area of the seafood looked a bit lacking. To get a 5 Star review I would recommend the management to be more visible and have an interest on what it's customers want and wish to have, and then make it a point to have the shelves stocked with these items. Today I checked out in one of the checkout counters and the employee there was so helpful and kind that he personified Kroger's values: Safety, Respect, Diversity, Inclusion, Honesty and Integrity. I do recommend this store, and if Management would pay attention to my recommendations, it will also continue to be one of my favorite grocery stores to shop for quality items, in a relaxed atmosphere, with wonderful customer service.
Allowing management to bully employees to the point of suicide is crazy and then you just transfer them to another store. Absolute Trash..
Managers are allowed to bully their employees to the point of suicide. Family friendly shopping apparently. Even across the country, I'll be avoiding your products.
A korger employee accused an autistic worker of stealing cereal during his shift when he purchased the cereal. The bullying and harassment was so toxic the autistic worker took his own life. Boycott kroger for their negligence !!!!