Papa Johns Pizza

824 Jamison Ave SE, Roanoke
(540) 343-3300

Recent Reviews

Artyom Victor

The worst costumer service Just Stupid ppl working!!!

Atmosphere: 1

Food: 1

Service: 1

Lisa Lambert

Messed up first pizza, so they sent out another, when it arrived there was a slice of it missing. Management didn’t believe me. I offered to send a picture

Keds W

I ordered pizzas from them and they just left it on the porch I have a doorbell camera and a door!!! Either one could have been used, and all the manager said was ok I'm sorry about that (teach your employees the correct way to deliver food ) my food sat outside for over 10 minutes.Yooo the manager had the nerves to call me back to say the delivery driver knocked 3 times ,I have a doorbell and I'm in my living room waiting nobody knocked. Bad customer service period.

Atmosphere: 1

Food: 1

Service: 1

Harold “H-mann” Giggetts

Pizza is good but truly ain't all these pizza places getting repetitive in taste?

Atmosphere: 3

Food: 3

Service: 3

Brittany-Marie Aarons

Papa John's pizza, true to its chain's flavor, delivers the familiar taste that fans expect. However, what sets this particular location apart is its remarkable efficiency and swift service. The staff here are not just competent but incredibly efficient, ensuring orders are promptly fulfilled with a quick turnaround time.While the taste might be consistent with the chain's offerings, the exceptional service and speed at this location make it a standout choice for those seeking a reliable and speedy pizza fix.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Extra Cheesy Alfredo Pizza, Sausage, Create Your Own Hand Tossed Pizza

Angela Stilwell

Ok food but wouldn't get a job there they dont train you then take away hours putting the blame on

Atmosphere: 1

Food: 4

Service: 1

Carl

The lady Manger there was so rude to everyone asked for extra butter on my bread sticks and she said no so I was going to cancel my order and go to another store and she said she was going to call that store and tell them not to serve me what kinda petty manger does that? Corporate will be hearing for me that's for sure so no find another Papa John's

Atmosphere: 1

Food: 5

Service: 1

Scott S.

I recently ordered a pizza for my wife and I. They forgot one part of my order. I called and spoke with the manager, Chris. he was super professional and very helpful and gave me the Papa Johns quality guarantee of a free pizza to have later on. I recently called and before I ordered, he recognized me and asked if I was ready to get my free pizza. I was. He did a great job and I am super, happy and impressed with the follow up and follow through. Well done.

SuperFieroGT

My wife ordered a pizza which they messed up. She then turned around and had to drive back over because of them messing up the order. The only thing they did was give us the correct pizza. The customer isn’t responsible for their mess up a manager should know that. Unacceptable.

Atmosphere: 1

Service: 1

Aarthur Moore

Best ny style crust and ingredients in a chain restaurant ..but no hairnets or beardnets and not enough hand washing...you handle money then make a pizza..no wash..or touch your face and nose...no wash then make a pizza.. Dirty ceiling vents .. This is close quarters and germs spread quickly

Atmosphere: 3

Food: 5

Service: 3

April Cheresnowsky

The food was really good, but they did not seem excited at all to serve me. No smiles. No real greeting just why are you here to bother me basically.

Atmosphere: 3

Food: 5

Service: 3

Kathy Pruitt

I've let this place slide several times on overcooking my pizza but I am tired of paying these prices and getting poor quality food. I always choose standard bake and I shudder at what you get if you choose well baked because for me this is on the verge of being burnt. Crust taste overwhelms taste of rest of pizza making this very untasty. Manager should have just stopped and let me send her the pic but then no wants to start giving me the same old song and dance of oven temperature being consistent for all. Maybe that is true but PIZZA COULD HAVE BEEN LEFT IN OVEN TOO LONG. This place can feck all the way off as there are many places to get pizza in this area. Attaching a picture so you be the judge of if this is how brown you think the bottom of your pizza should be. I don't!

Atmosphere: 1

Food: 1

Service: 1

Kathy Pruitt

See my google review for details and picture of the overcooked pizza.

carsonsdad07

Food is always gast and fresh.. Garlic knots are amazing

Atmosphere: 4

Food: 5

Service: 4

Blessed Blessed

Ordered through door dash the best pizza I had in a long time hot and fresh!

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