Subway

1507 Hershberger Rd NW A3, Roanoke
(540) 563-8441

Recent Reviews

Venus Day

Always wonderful experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna

Whitney Lemon

Horrible service and they never get your order right. And don’t expect the owner to be responsive either. I have gotten ripped off enough trying to go to this location.And just one example of the service we received was a couple of kids arguing over who should have to make the order and talking about vulgar things. Would have left if I hadn’t already paid through the app.

Atmosphere: 1

Food: 1

Service: 1

Matthew Mccullough

Great customer service. Nice, fresh food.

Allison Whitehouse

After a long and stressful day, Kathy brought me so much joy! She was helpful, kind, and friendly. ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meatball Sub

vonda wright

YOU KNOW ITZ A SHAME AS AN ELDER...TO COME GET A SUB & MINORS ARE SITTING AROUND (not eating, but hanging out) with this boy employee, looking like they're looking for TROUBLE.WHY? Do I have to keep looking behind my back thinking I may be in the wrong place @ the wrong time. Ya feel me?Why should People should be afraid to be in such idle situations as that. Tell Me!!??

Atmosphere: 3

Food: 4

Service: 5

Ty Xxx

Both workers were high!!!! It was so obvious they were both drugged up. The middle aged white lady was working with sunglasses to hide her eyes, and the black guy handling the food and dealing with the customers had bloodshot red eyes. Not to mention he had to stop several times to recompose himself while making my sandwich. After I left I saw him walk into a car parked right upfront with his friend and I saw a bunch of smoke. So unprofessional. Both were clearly smoking weed during the job.

Atmosphere: 1

Food: 2

Service: 1

Tommi Childress

It is very small on the inside. Very tight. The service was good but, seemed overwhelmed with the line and amount of people. The food/veggies were good and didn't look old and/or withered.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cookies, Veggie Delite, Rotisserie-Style Chicken

Candace McLain

I worked here briefly. Management ran the store well but handled employees and customers very poorly. From saying “I’m not serving him” to speaking to me beyond rudely when I inquired about my pay.

Atmosphere: 1

Food: 3

Service: 1

Shannon

I love that y'all denied an elderly man to use the restroom after he was in there with us. When we came back in he was still denied after going outside for 2 minutes to check out packs and get something medically needed for him. White chick serving food was rude. Bad employee knowing we paid and still denied entry.She also had the worst attitude.Cashier was great, thoughWe brought a group of 12 people to get food, we all paid, some shared and it was obvious. There was no sign besides "customers only" on the bathroom, which we were customers.. we bought food... Lol. Get rid of the attitude when you work at subway. Not our fault you have to actually do work for once. Also put a sign up that says "can't walk outside even for a moment after purchase to get a necessity to use the bathroom"Also.. not great service to ignore a customer that has already paid and is asking you a question about the bathrooms. Is this middle school?

Atmosphere: 1

Food: 1

Service: 1

S H.

I love that y'all denied an elderly man to use the restroom after he was in there with us. When we came back in he was still denied after going outside for 2 minutes to check out packs and get something medically needed for him. White chick serving food was rude. Bad employee knowing we paid and still denied entry.She also had the worst attitude.Cashier was great, though We brought a group of 12 people to get food, we all paid, some shared and it was obvious. There was no sign besides "customers only" on the bathroom, which we were customers.. we bought food... Lol. Get rid of the attitude when you work at subway. Not our fault you have to actually do work for once. Also put a sign up that says "can't walk outside even for a moment after purchase to get a necessity to use the bathroom" Also.. not great service to ignore a customer that has already paid and is asking you a question about the bathrooms. Is this middle school?

Sanjaya Sapkota

Very disappointed. I’m completely vegetarian so I let her know not to touch meat stuffs when making my veggie sandwiches but she neglected that. She was keep making my order and another non vegetarian sandwich with same gloves so I had to cancel my order and I had to request her again second time. Tables were dirty. The young lady and another white lady were working there. Both of them were not professionals. I’m sorry I will never be back.

Atmosphere: 1

Food: 1

Service: 1

Chris James

Poor customer

Atmosphere: 1

Service: 1

Darryl Thompson

Staff is evidently not trained correctly and have trouble understanding the make sheet. After 3 trys they actually got the order 80% right.

Atmosphere: 1

Food: 3

Service: 1

Joshua Hall

I visit this location frequently. Since the new owners have taken over, this location has really been booming. The store manager is super friendly, very strict on food safety and proper hand washing, and overall a much better atmosphere. This used to be the location I avoided, but now it will be my go to! Kudos to the new owners, you picked the right manager for that location!

Kevin Mac

Fast, friendly.

Load More