Taco Bell

1406 Hershberger Rd NW, Roanoke
(540) 366-3549

Recent Reviews

Candace Deweber

My food was cold, and my chalupa shell was so hard you couldn't even break it with your hands.Vegetarian options: In the app, there is a vegetarian section.

Atmosphere: 4

Food: 3

Service: 3

casey .b

They definitely do not look at any changes or special requests when doing online orders... sometimes not in person either. If they payed closer attention to substitutions and changes that are asked for I would rate higher.

Atmosphere: 3

Food: 3

Service: 3

Chris C

The food, service, and order accuracy at this location needs some serious work. I waited around for 10 minutes because no one would come up to the counter to clarify the situation. Apparently the staff here like to use their mobile and delivery shelf for storage, and just throw your mobile orders on the counter wherever they please without so much as an acknowledgement that your food is ready. The franchisee of this store needs to get their head out of their rear and spend more time ensuring that their crew are up to standard.

Atmosphere: 1

Food: 1

Service: 1

Sean Micheal Micheals

Parking: Free parking

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Ground Beef Burrito, Nachos, Soft Taco, Quesadilla

Matthias Lifts

While waiting for my order I watched a young woman come in for a job interview at a scheduled time IN WHICH SHE WAS TURNED AWAY. DOESNT ANYONE HAVE ANY COMMON COURTESY TO RESCHEDULE WHEN THEY KNOW AHEAD OF TIME? Instead we're out here wasting people time and energy. If that woman reads this, "Girl I am sorry that this Tacobell has treated you that way and I hope you find a job that APPRECIATES you! You were ready to knock that interview out the park. Thats their loss."-Lobby was dirty, floors had trash around the entrance, walls were very bland (thought there was art on them at some point and now its just..not it)Order wasnt accurate.

Atmosphere: 1

Food: 1

Service: 1

Mia Dehart

They are literally all terrible and don’t know what they are doing. The most disrespectful self centered staff I have ever met in my life. Every single time I ordered they made it wrong or “forgot” to add the rest of the stuff I ordered. In all honesty they need to be shut down if they are going to be acting like that.

Mark Lawrence

Parking: This is not a Pizza Hut combined restaurant.Wheelchair accessibility: Handicap parking at the very front closest to the enrance.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Soft Taco

Cort

Beef nachos are the best. It was well made.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Nachos, Soft Taco, Breakfast Salsa, Quesadilla

Amra Kolenda

Always loved Taco Bell on Hershberger Rd great people and customer service ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grande Nacho Box, Cheesy Gordita Crunch Combo 10, Triple Double Crunchwrap, Mexican Pizza, Chicken Quesadilla

Artie Montgomery

Great place to done with children, due to the high school close by so the atmosphere is already there for take children along to dineVegetarian options: Good that it offers itKid-friendliness: Great adolescent atmosphereWheelchair accessibility: It is wheelchair accessible

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheesy Gordita Crunch Combo 10, Soft Taco

Kaitlin Yaconis

Every single time I order from here they forget one or multiple items. I put in surveys and I contact that store but nothing ever really comes about it.

Atmosphere: 2

Food: 1

Service: 2

James Glaser

New menu 5 dollar box is

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Soft Taco, Bean Burrito

James Smith

My fiance ordered a bunch of food taco bell on Hershberger road we got the order the food was cold my fiance couldn't eat because they didn't send her food she tried to call it busy for the 40 minutes what the hell is going

Atmosphere: 1

Food: 1

Service: 1

Raven Turner

Ordered Doordash cause it was late, and we just made it to town. Get the order, and it's made wrong and missing several items. Call to tell them about it and was told it wasn't their problem and they hung up on me twice. (It was Doordash, yes, but the seal on the bag wasn't broken, so clearly, it was a packing issue) went to the store in person explained what happened and the manager replaced the items that were missing and made incorrectly as well as giving me coupons. They were extremely helpful, and she listened to the issue to get to the bottom of the rude employee. I gave 2 stars because the manager made it right and apologized.

Recommended dishes: Cheesy Gordita Crunch Combo 10, Quesadilla, Soft Taco

Aleaza Brown

They messed my order up and when I got my taco it had a tea spoon of meat with cheese on one side of the taco the other was empty I throw it out I wish I would have took a picture first it was

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Beefy Crunch Burrito, Mexican Pizza, Crunchy Taco

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