Wendy's

3555 Orange Ave NE, Roanoke
(540) 982-5652

Recent Reviews

Denny Payne

The absolute worst wendys in the area.

Atmosphere: 1

Food: 1

Service: 1

Joshua

The crew member miss wrong my order didn't realize until I got home. Manager that took my call was rude and didn't apologize for their mistake for miss ringing my order.. when I was in the store it seemed the staff cared more about cleaning than customer service. the food was very sub par and we found a long blond hair in my wives food and seem like been sitting and not fresh as possible. It must have been the 3rd strung crew tonight that only cares about pay check and not upholding to company standards.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Double Stack, Plain Baked Potato

Liz Hall

Food is always ok.Staff is not managed well, and bathroom is always out of soap and towels. (Up to three months at a time).I have called the health department before, and magically the next day the bathrooms are well stocked for about a week then returns to no supplies.The employees are always friendly and attentive but their management is obviously the issue.

Atmosphere: 2

Food: 3

Service: 1

Cher Johnson

I ordered chicken nuggets and a Fanta zero. Nuggets taste like very old oil and there was a freakin fly in my drink. How gross ?

Atmosphere: 2

Food: 1

Service: 1

Darrell Duncan

I have been here on three different times. Each time they have made something completely different than what I ordered. I try to be understanding but I just don't understand why it is so difficult to make an order. I order a pretzel baconator and get a double hamburger on regular bread. I order a ghost pepper chicken sandwich and get a regular cheeseburger. I order an order of chicken nuggets and get a chicken sandwich. I really don't understand how this place operates but this is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Billy Ferris

I gave 3 stars because I come here often enough and I know generally the food is as good as you expect from Wendy's. Today however, I only ordered their new Creamsicle frosty only to be informed the only frosty available is chocolate. I only recently saw the ad for this frosty so there's really no reason to be out already. That's all my daughter wanted so we just thanked the employee and left disappointed.

Atmosphere: 1

Food: 3

Service: 1

Fat Cat

We go there for the frosty's mostly.Parking: Plenty of parkingKid-friendliness: Kid's menu availableWheelchair accessibility: I believe there is wheelchair access, they have handicap parking.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Wendy's Hot & Crispy Fries, Chili

Cindy Brammer

Food was cold. Fries still had ice inside.Staff were not friendly. No thank you at all. Not clean inside.

Atmosphere: 1

Food: 1

Service: 1

Samantha Kelly

Customer service could be better, it's great you know you can take an order but asking people what kinda sauce and things they need is also part of order taking. Other than that the food was amazing.

Atmosphere: 5

Food: 5

Service: 2

Jordan LaRose

Daggone BACONATOR for the win!! Great service. Go get a BACONATOR.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Baconator, Chili, Wendy’S Baked Potatoes

Shade S

Don't understand how this place is still open horrible service you can't even ask them to take off one thing instead they will add 3x the amount of it on there, you'll wait in line for almost an entire lunch break before you even get to the window and you can see their employees often just standing around when 15 cars are in the drive thru alone.

Atmosphere: 1

Food: 1

Service: 1

maraita1962

Food was good , service good for being fast-

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Baconator, Chili

Kitty Bryant

I love wendy's

Atmosphere: 5

Food: 5

Service: 5

Tara Thornton

the chicken ranch wrap is pretty good.

Atmosphere: 5

Food: 3

Service: 5

Roy Smith

Good fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator

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